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Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.
Proactively asks for customer feedback
This company responds to reviews on average within 20 days
It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.
Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.
This has helped to make more intelligible sentences in my communications on social media. My thoughts get down on paper with less effort.
I am an English teacher, I use it much, almost every day. Preparing exams or worksheets, writing e-mails, etc.
Thank you very much
I've been using Grammarly for over 7 years now, and it's one of my must-have tools in both my personal and work life.
I like Grammarly, it's cool but it sometimes corrects me wrong and that can be annoying; so four stars.
I found this app extremely useful. It increases my confidence in writing English with more accuracy. This app is truly beneficial for me.
I truly appreciate the value Grammarly adds to my daily work.
I enjoy the challenge. I also consider it a learning experiene - many words I never heard before and now will know if it ever comes up again
I have great confidence in using Grammarly. It catches things I simply don't see. It's easy, it's fast and it helps me e every step of the way.
It will not help you to contact Grammarly directly, they will not give you a refund unless you contact the BBB. They give refunds immediately when you notify the BBB.
This is very good but if it is improved on dollar-wise charging and if you guys make a place where we can write documents it will be better.
Microsoft word process is much more accurate than Grammarly. Do not waste your time and money on grammarly and plz dont be fooled by their Ads
This can either be downloaded for urself, child if u have one or anybody u know can't spell I am not judging.
I recommend over 9+
Tip for consumers:
9+
Products used:
I ended up using it for my high school work, since my teacher says I'm a bad speller
I was on book creator and it was not working. I hate it so much! I recommend not using it. Do better.
* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
Actually, it is like a new door to A NEW WORLD HAS OPENED.
Quiet a learning experience as I use Grammarly over and over.
Thank you for such an opportunity.
My word of mouth is spreading...
Hi,
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
During my master's program, Grammarly has been an excellent resource to use while writing my reports.
Grammarly catches common mistakes I make. I love the suggestions for clarity when composing a sentence.
I always have struggles having grammar, but Grammarly helps me to have better sentences and spelling.
I enjoy Grammarly. It helps me write grammatically correct sentences. And also provides me with synonyms.
Grammar is hard this is not it is a cool app honestly. I was so bad at spelling now I'm now thanks grammarly
I mistakenly signed up for the free trial, thinking it may be a useful site. While it did find a few errors, I found that it was flagging items that were correct. As I wanted to get the full use from my trial, I looked at the email I was provided that stated it lasted till November 19th. At the bottom, it listed the address for the company as California so I assumed the company was PST based. I'm EST and I cancelled my subscription at 11:23pm EST on November 18th. I then received an email stating my subscription would end on November 19th. At 11:24pm EST on November 18th (1 minute later), I received an email informing me I had been charged for the service. I checked my credit card and sure enough, I had been. I thought this had to be an accidental error. It was too big of a coincidence for me to cancel and then immediately be charged. Unfortunately for me, their customer service is currently telling me no, they didn't charge me till November 19th though I have emails showing the date received as the 18th. I assume they are going by a different time zone than my EST or their PST. If that is the case, the email stating I was responsible till November 19th should have been explicit with that information unless their intention is to dupe customers all along. I am waiting for a response to my email that included a picture of them saying I had cancelled and my current billing period ended on November 19th. If the company still ignores this, I will then take the advice of one of the reviewers above and contact the Better Business Bureau. Please do not get tempted by the free trial. It's not worth it.
Hello Kristen,
Thank you for sharing this helpful feedback about our billing cycle. This was our timing error, and we have reported this issue to the support and development teams so they can sync the timing for billing.
If you haven’t received your refund yet, please email support@grammarly.com and feel free to cc me at ann.edwards@grammarly.com. Thanks again.
Kindly,
Ann Edwards
Social and Community Analyst
Grammarly
Very helpful with my emails. More confidence for sure. Helps me with work in such a great way and I am so grateful for grammerly.
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Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
Hi Gracelyn,
Thank you for bringing this issue to our attention. We'd be happy to look into this.
Could you please contact our customer support team by submitting a request at http://gram.ly/3zJAHbw and provide the original sentence or paragraph where the problem occurred?
Our team will need specific examples in order to investigate the issue and implement a fix.
Thanks again,
Grammarly Support team