• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
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How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user rhondam370
1 review
0 helpful votes
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November 16th, 2020

GRAMMARLY HELPED ME HOW TO WRITE A PROPER SENTENCE. AND WHEN TO PUT A COMMA OR PERIOD. I WAS USING THEM WRONG.
I THANK GRAMMARLY FOR THE HELP. IN SCHOOL ENGLISH WAS MY WORSE SUBJECT. SO
THANK YOU

Thumbnail of user limr6
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Very stupidly bad so stupid one! Like make thing就 want money! So no brain one! At lease have free trial, please

Thumbnail of user niharikag2
Nicky G. – Grammarly Rep

Hi,

We appreciate you taking the time to share your feedback with us. We're sorry to hear we were unable to provide the subscription plan that could satisfy your needs. Please know we take your feedback seriously and use it to improve our service.

We do periodically offer free trials of Grammarly Premium for individual subscribers. Whenever a trial is available, you'll see the option to sign up before upgrading. In the meantime, you are very welcome to use Grammarly Free, which will allow you to get familiar with our services.

Please feel free to contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Thumbnail of user lillyonnat
1 review
18 helpful votes
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December 15th, 2020

Yes, I think You do a good job of grammar, but sometimes make me do stupid stuff! Like, changing "are" to "is" Grammarly is really a Ripoff. They make you think It's something great, but's it really an app to get money! I mean you want me to try to get a word in that makes no sense at ALL! And sooo what if I want to spell "so" with a lot of "o"s?! In fact right now, this dumb thing told me to add a "to" before my "make"! Seresily how STUPID is this thing gonna get! I can't believe I listened to my teacher and installed this ugly thing. And just so this idiotic thing knows- I" M UNSTALLING YA! I HATE YOU! And I'm just 12#! NEVER EVER EVEN THINK aBOUT INSTALLING THIS! And when Grammarly gives me e-mails about my progress it acts like I'm stupid! I can't believe people even give this jerk a good review, And I'm normally nice...
- lillyonna tranbarger

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user siddhanths2
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

The best apps for grammar helps a lot in day to day time to send email talk with other texting for jobs resume

Thumbnail of user sharfa
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

I am using approximately Daily writing Emails or different types of Social Services, without this application, I wouldn't be able to do my Daily Mail
Writing and the rest activities.

Service
Value
Quality
Thumbnail of user sanai13
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

So handy and quick and self executed app. Cant imagine working without it now. Super responsive and easy to use.

Thumbnail of user lakotas4
1 review
0 helpful votes
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May 13th, 2022

This is the best app I have ever used because it helps me work every day it makes my day way better because of this app.

Thumbnail of user terril519
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

So handy in keeping me from sounding ignorant. Excellent for knowing what is the correct wording to use.

Thumbnail of user fatimaz16
1 review
0 helpful votes
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March 7th, 2021

It is very helpful for essays Don't ever forget to turn it on! Getting the premium for more things is way helpful.

Tip for consumers:
Use for homework essays

Products used:
Essays

Thumbnail of user richardf2056
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

The only problem I have is the US spelling which I don't use for instance color should be spelled the proper way colour, and other similar US words or slang as I call it.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hello,

Thank you for leaving this review!

Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, and Australian English. You can change your language preference at https://account.grammarly.com/customize/language. To learn more about this feature, please visit this page.

Sincerely,
Grammarly Support team

Thumbnail of user motunrayoa3
1 review
0 helpful votes
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September 4th, 2020

It helps me construct my sentences correctly. It saves me the stress of calling my colleague to help me check my emails before sending it.

Thumbnail of user parangm
1 review
0 helpful votes
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December 5th, 2020

Catches grammatical errors, spelling errors, and also suggests corrections to voice and tone. Invaluable!

Thumbnail of user shafiqli
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Grammarly is a great medium, Through which I know very quickly I can solve any problem in less time.

Thumbnail of user ians387
1 review
0 helpful votes
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December 15th, 2020

It has been a great app for me and has helped me as my spelling is not that great also it has helped me with my emails

Thumbnail of user nancyg1819
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

I thought that I had a certain level, but with Grammarly, I've found good opportunities to improve my skills.

Thumbnail of user destinieej
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Please update to include ap style. I do not use an oxford comma and we do not capitalize certain things, such as west in west Charlotte.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi,

Thank you for taking the time to leave us a review.

Unfortunately, Grammarly is not currently capable of analyzing the formatting of your entire document. Please note that Grammarly does not enforce any specific style formats at this time. We use all of the following grammar and style guides to provide efficient suggestions for your document:

The Chicago Manual of Style, APA 7th edition, MLA for the citation style guides, and Swan's Practical English Usage, The Cambridge Grammar of the English Language, etc., for grammar guides.

As a workaround, you can take advantage of our deactivated suggestions feature and turn the Oxford comma suggestions off. However, please note that this feature is available to Premium users only. If desired, you can learn more about it here: https://gram.ly/cbbHVjK

Feel free to contact us directly by filling out this form if you have any other feedback or questions: http://gram.ly/3zJAHbw

Thanks again,
Grammarly Support team

Thumbnail of user patricias1719
1 review
0 helpful votes
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October 11th, 2020

Realy helpful, this is a useful tool enabling perfect spelling and grammar, I can be confident that my writing is perfect on every occasion.

Thumbnail of user johng602
1 review
28 helpful votes
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April 16th, 2018

I was overcharged for Premium and never received any of the features. Adding insult to injury, the measage was, "get better results w/ Premium."

Thumbnail of user sateeshp1
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Grammarly aap is one of the best app which helps in easy correction of sentences and teach us how construct the sentence with corrections

Thumbnail of user adeosunt
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Fantastic app. I will always refer my friends and family to use this app bcos it make me a best writer and typo free.

Thumbnail of user denac59
0 reviews
0 helpful votes
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January 14th, 2022

Amazing grammar and spelling check and awesome premium suggestions and easy to use and amazing suggestions

Thumbnail of user reyb19
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

The app is fantastic. I have been using it for a few years. I have also introduced it to coworkers and they are appreciative. Highly recommended!

Thumbnail of user seveno
1 review
0 helpful votes
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March 10th, 2023

Grammarly is not a good site because of the ads they put on the large amount of youtube videos especially that of cute desert rain frogs.

Thumbnail of user natalieb630
2 reviews
1 helpful vote
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May 26th, 2022

I use this app all the time. I can say that it helps me in my work. So I just want to say thank you guys.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Natalie,

We appreciate you taking the time to share your feedback with us. Your support means the world to us!

We'll do our best to continue to give you the kind of service you deserve.

Thanks again,
Grammarly support team

Thumbnail of user sigmundd4
1 review
0 helpful votes
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May 16th, 2022

Great grammar service you get for free both for browsers and apps for the PC. My confidence in writing online has increased because of this service.

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

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