• Grammarly

2024 SITEJABBER AWARD

Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.4 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and sentence structure. Grammarly ranks 4th among Tutor sites.

  • Service
    194
  • Value
    128
  • Quality
    192

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 92.4%
Positive
550
Neutral
17
Negative
28
68
See all photos
How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David M.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“An invaluable tool”

Deb H.
9/10/24

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Reviews (3,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (64) grammar mistakes (40) credit card (34) premium version (40) phone number (14) spelling errors (34)
Thumbnail of user richards4930
1 review
0 helpful votes
  • Send Message
October 24th, 2022
Verified purchase

It was pleasant all around but I wish that they give more premium suggestions for Grammarly-free users like me.

Thumbnail of user jeromeb185
3 reviews
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

I don't write much, but good grammar is still important no matter how little or a lot of writing one does.

Thumbnail of user mattm744
1 review
0 helpful votes
  • Send Message
June 19th, 2021
Verified purchase

Excellent help most of the time. Occasionally I disagree and would like it to have an "ignore" option.

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Matt,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Also, we are happy to let you know that we have an "ignore" button. It is the trashcan icon you see when you click on one of our suggestions cards.

We hope this helps!

Grammarly support team

Thumbnail of user bettyw1018
1 review
0 helpful votes
  • Send Message
September 11th, 2022

I enjoy Grammarly because it helps me with emails, essays, and assignments. It's such a amazing website.

Thumbnail of user michalk71
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

Grammarly is a very helpful tool for all non-native speakers who need to communicate in English. I just love it!

Thumbnail of user anishm11
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

Fantastic experience using Grammarly.
It gives me the confidence to write error-free communications.

Thumbnail of user rosiea78
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

I tend to shorten my sentences, don't add the "and", "the", etc. and this helps me stay grammatically correct...

Thumbnail of user rogerd503
1 review
0 helpful votes
  • Send Message
April 26th, 2022
Verified purchase

Grammarly is awesome for me, mostly because having French as my first language, I have better writing.

Thumbnail of user mohammadp23
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

It helped me a lot at work or in any other daily activities (texting email, reporting, chatting, etc)

Thumbnail of user jgpreets
1 review
0 helpful votes
  • Send Message
September 21st, 2020

Correction comes automatically so make sure we take full use of it's going to be a lovely experience

Thumbnail of user austins443
1 review
0 helpful votes
  • Send Message
April 15th, 2022
Verified purchase

Grammarly has been super helpful in assisting my word choice when I write communications/emails and create surveys.

Thumbnail of user valg49
1 review
0 helpful votes
  • Send Message
March 30th, 2021

So placing a review on this website actually helped! Grammarly support got back to me and we've resolved my login issue. Thanks!

Thumbnail of user jenniferb3654
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

Thank you, Grammarly for helping improve my writing at work. Your suggestions have greatly made a positive impact on how I come across to others.

Thumbnail of user stephanies2486
1 review
0 helpful votes
  • Send Message
April 8th, 2022
Verified purchase

I am improving my own writing skills just by Grammarly correcting me, Very helpful, especially with school work,

Thumbnail of user alexl169
1 review
30 helpful votes
  • Send Message
December 1st, 2017

Charged my credit card a full year subscription fee without authorisation. Hidden auto-renew. $#*! company.

Thumbnail of user ivanc202
1 review
0 helpful votes
  • Send Message
March 28th, 2022
Verified purchase

Grammarly is good at correcting spelling and words, this helps me from writing letter to my pen pal in United States.

Thumbnail of user aprilannep
1 review
0 helpful votes
  • Send Message
March 27th, 2022
Verified purchase

Grammarly is helpful, especially in proofreading formal writings. It saves me some time by lessening the number of re-reading I do.

Thumbnail of user nishithc1
1 review
0 helpful votes
  • Send Message
March 22nd, 2022
Verified purchase

Highly impressed with suggestions and would also have upgraded to premium if the service was available in local currency

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hello Ni$#*!h,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please note that we don't currently offer regional pricing, but thank you for letting us know that it's something you'd like to see. We constantly evaluate these priorities, so I will pass the request along to our marketing team.

Also, please note that we do offer promotions on Grammarly Premium fairly frequently, so please keep an eye on your inbox!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Thumbnail of user ashleyw575
1 review
0 helpful votes
  • Send Message
February 8th, 2021

Grammarly helps me with everything, shorting texts, making sure my grammar is correct, and so much more!

* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user krishnac17
1 review
0 helpful votes
  • Send Message
September 11th, 2020

This extension is very nice. It helps with Grammar and spelling. Everybody can use for your English writing.

Thumbnail of user ashleye373
1 review
0 helpful votes
  • Send Message
March 16th, 2022
Verified purchase

Love the insights, helpful with making my team and I sound more professional. Not always accurate, though :)

Thumbnail of user guillaumec18
1 review
1 helpful vote
  • Send Message
September 7th, 2020

Great and very helpful, but I wish there was a followup (recommendation for practising, exercise...)

Thumbnail of user marieraymondl
1 review
0 helpful votes
  • Send Message
January 28th, 2022
Verified purchase

Save time make life easy specially when on the go don't need to check if it has been written properly

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi Marie,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Thumbnail of user jamesc4549
2 reviews
1 helpful vote
  • Send Message
January 27th, 2022

One of the best tools for correcting grammar mistakes. I find it user-friendly and reliably, especially when my assignments are quite lengthy

Thumbnail of user annay129
Anna Y. – Grammarly Rep

Hi James,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Grammarly support team

Thumbnail of user t.h1
1 review
0 helpful votes
  • Send Message
January 22nd, 2022
Verified purchase

First impressions? Good. Grammarly enters smoothly into my work, which now seems more consistently correct.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user kristinam192
Kristina M.
Typically responds within 20 days

How do I know I can trust these reviews about Grammarly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Grammarly?