Walmart Grocery Delivery

As much as I appreciate the quick delivery Walmart does with groceries, it's sad their delivery people treat customers groceries with contempt and total disregard.
They drop groceries that are not bagged by the way littered in front door, and wont even ring door bell to alert customer as in my case. May be you are going out or have a visitor that makes you open your door, then you find out, oh i have grocery delivery. And I'm not the only one living in the building, any one could have taken or done something to my food.

It make me sad to see how my food and other baby items are just dropped, see egg on stairs not properly packed in the front door all the time.
This one deliver just this evening, the driver couldn't come ur the front door but left on the stairs. This is horrible job and I'm paying monthly for this.

The delivery service is highly unreliable. They will give you no updates if an order is delayed—then when and if they do, it's likely for a time that might not work for you or is a hassle. They have cancelled orders on me without telling me, their phone customer service is laughable and they can do "nothing" for you as a customer to offer to keep you as a customer—even just "I'm genuinely sorry…we are going to address this and let you know the result"…. Nothing. I'm likely going to cancel at this point and demand a refund or contest on my credit card the $100 I paid for the year of this lousy service. I don't drive and this makes my life utterly more difficult: I've waited a long time to write this review but after the latest issue, I'm done.

Save your money and avoid the Walmart+ membership! The food doesn't arrive or is delivered hours late. Many times you're charged for items that are missing or spoiled. Refrigerated items arrive warm and packed with paper products that ruin them. The pack canned items on top of bread and eggs to break and squash them! I could go on but you get the message... save your money or sign up with Publix for delivery.

I ordered 66.00 worth of delivery. They put a temporary hold of 94.00 which says the rest of the amount will be given back in 7 business days.
Not only that they charged the amount of $94.00 in increments so 5 different charges show up on my account!
Not only that but I have a Walmart delivery subscription!
So $30 extra dollars are with held on my account for a week.
I was not made aware of this prior to placing the order and will not do this again

I'm done. Initially, for 6 months, service was good. Last 2 months a struggle, late delivery times, poor substitutions. Could not even reach the store to complain. Have unsubscribed to Walmart services…. Very unfortunate.

They constant late if they come at all. When you call the customer service number they just give you the run around and a couple of times they've even lied.I've had order that came more than 48 hours late. If the order doesn't come at all they do nothing to correct the problem. When you have the I'll sign for it, they still don't knock. I'll never use the service again. I will cancel my premium account. I won't shop there anymore as well. If I didn't have to I won't give them a one.

Stay away from this app. I placed a $178 dollar order and after paying I got an email telling me that half my order was canceled by the fraud department because of suspicious activity. Now they have all of my grocery money tied up for 7 to 10 business days. Will just have to wait and see if Walmart returns it. What a joke. Not laughing. You have been warned.

Very bad in online shipping!
I had this week 3 orders that i only revied partial order, especially when I'm making a store delivery, i keep on calling and chatting they always saying it wont again... its very frustrating... :(( (

I used walmart pickup delivery service last week and there were a few issues with the order. Which fine, mistakes happen, but the worst part is there no way to get this resolved via their website either via email / live chat / or just their software to report the problem. They make you call them in to an obviously backlogged calling system (wait time over an hour). I'm guessing this is part of their scheme so people just give up about getting their money back.

Delivery sucks! Communication and tracking details sucks! Costumer Service always making up excuses sucks! Delayed orders with no accurate delivery time given sucks! 10 day refund policy after your money was taken within seconds sucks! Never again!

Placed on line grocery delivery order on Wednesday for a Sat morning del 10-11am. Door dash driver text me at 11 says been waiting over an hour and she kept asking for the order and they would not give it to her. I tried calling store and no one answers. Door dash driver got fed up and left. Never got my order and ended up cancelling. This exact same thing happened the week before and manager in charge of pick up assured us it would not happen again. Never again! Many hours between the two weeks of frustration and unanswered phone calls. This is the Pasadena MD store. I can't speak for all stores. I have a store closer but it doesn't let you pick where you get the delivery from.

I don't like paying the. 50 - $1.50 more per item when shopping at other stores, but Walmart delivery is terrible. They are always out of 5-15 items on your order that are just regular grocery items. They also have to sub things out a lot. Biggest complaint is they charge your debit card for the full amount and don't credit back amount of the items you did not receive. I called customer service 5x and I could barely understand the Manager (I think it is outsourced in India). He blamed my bank. Still out $75 but gave up and just won't use the service anymore. I only go to Walmart if I HAVE to but will never go there to grocery shop. I have never been to one that was not a freak show, dirty and LONG lines.

This is for the Walmart grocery store on University in Denton Texas. When you have food delivered they actually do it to another service just like doordash. So you get somebody who doesn't know where you live. They have no mapping skills or able to follow GPS. I'm not dogging anybody for not speaking English but it's really hard when they can't speak one word and you're trying to call them on the phone cuz you're watching them going circles unable to find you. My experiences have not been good

I did the free trial of this just to see how it was. They promise a lot with the Walmart+, but clearly cannot deliver.
First, there are no gas pumps at our supercenter, so you can take the benefit right off the list.
First order I tried actually showed up at the end of the appointed time. That was a fluke and never happened again.
The next two orders never showed up. Sat here all day both times and nothing. Walmart did refund my money.
The whole Door Dash thing is going to kill this for Walmart and is actually giving them a bad rep over it.
For crying out loud Walmart, you are the biggest retailer on the planet. Buy a few vehicles for each store and hire full time drivers to do this. Not enough deliveries for the day for those folks? Have them stock shelves that are always bare. This is easy and I'm not even trying hard.
Fix it already.

Waited 3 months for a 75" Hisense television. They rescheduled the delivery 4 times. When it finally arrived it had a huge crack in the screen. I immediately called customer service where I couldn't understand a word coming from the representative and to no surprise they couldn't help me and to call back 24-48 hours. So I may be out of $1000+ dollars. Do not buy Wal-Mart online for the holiday or anytime for that matter. If I get rate negative stars I would.

Hello! I believe my ice cream is being eaten by someone else again! In just over a month, three deliveries have been messed up. We have received other people's orders or told our order is delivered when there is no delivery on our porch. Even when they try to correct this the next day, they cannot even re-process the same order without not including 70% of it. When you call the store responsible for the delivery, they cannot track it down. This is actually the 5th time in just over 6 months that Walmart deliveries have been messed up. We have gotten other people's orders more than once. It is a serious mess. I think Walmart should not out-source their delivery personnel or educate people in-store who are processing delivery orders to read order numbers. There is a major disconned in logistics or training or hiring - maybe all three.

First and last time I will ever use walmart delivery services. It was so over priced and half of my items were actually missing. I ordered 23 items and only received 4. At that point, I debated whether or not I wanted to pack my baby up and just got to the store myself. I was so upset and called customer service. As someone already said on here, the wait time is about an hour. Do not waste your money or your time. Use instacart instead! Its an app that allows you to actually communicate with the shopper and the fee all together is $5. Wayyy better than walmart prices for delivery.