This has happened a couple times now. My instructions are so clear on how to get to my apartment. Noting it is on the bottom floor, first one you come to, what number carport to park in or near to make delivering easier. Yet again tonight, the driver delivers to a whole other apartment. My notes also say I am disabled and cannot walk. So frustrating. I have to immediately remove your tip because you definitely don't deserve it. Then I have to contact customer service to get a refund and reorder. And HOPE it doesn't happen again next time.
Walmart delivery is not worth it. Please don't waste your time. They Don't have enough product, don't chose your food right when ordering meat and other things like fruit. I receive a whole bag of apple rotten. And one time they didn't deliver my groceries at all. HORRIBLE
Would rate it 0 if possible. They should never charge for this absolutely awful service. Delivery was to be 24 hours ago, still haven't received it. No driver assigned, so not even sure it will arrive today if at all. Excuses and contradictory reasons given. Will not use this service ever again.
First time ordering Walmart grocery delivery. I thought it would be convenient. Think again. It said my order was delayed, then I didn't hear anything about it for two days. I doubt it was ever coming. I have a time-sensitive meal I have to make, so I had to cancel the order and will have to buy them in person now, wasting money and gas. Beyond pissed. I requested a discount for the late/absent delivery and they only gave me a $5 promocode. I don't plan on buying any food on Walmart.com after this, hate this experience. So not worth the stress. Walmart sucks.
Almost Two Days - Never Received my delivery for Dinner. Ordered Monday - order to be delivered between 4-5 pm that day. Never showed. Could not get anyone to help. Kept saying to wait and wait. Next day - told again it will be delivered at 9 am. Almost 2:30 pm - no order. Completely wrecked our dinner plans and put us out. This on our first trial of the Walmart Membership Plus. Long story short, horrible customer service. Cancelled order and membership. Horrible experience!
Half of my grocery orders never come! The order tracker simply says delayed. Occasionally, they apologize and promise a next day delivery, which also never comes. Calling the store is a waste of time. They put you on hold forever and never apologize. I'm shocked at how a company like Walmart with all their money and resources could have such awful service!
Talladega Alabama walmart delivery from store is horrible. I've never gotten my order on time, its always late or the driver cancels it cause they can't find my trailer. I'm half a football field from the road. Horrible service.
... It's hard to get delivery dates for my family member's address in "exotic" long Island, ny. And as far as my own experience, the delivery people were...; they never delivered an item and snapped a purposely fuzzy photo as " proof" of delivery, but I can tell they really c.a.i.r.ed
I've been a Walmart+ Customer now nearly three years. There hasn't been one time, not once have they gotten my home delivery right & twice now my groceries weren't delivered to my door, but were marked as delivered and all they've done was hung up on me and offered me nothing, but a $25 store credit. This has got to end!
I have been charged twice every other time i go. This last time they still havent refunded my money after 6 days and me calling corporate twice to resolve it. Now there telling me 24 to 48 hours.
Meanwhile my account is overdraft and i missed work because i couldnt afford to buy gas. Not deserving of a single star rating.
Overview
Walmart Grocery Delivery has a rating of 1.2 stars from 638 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members