Walmart Grocery Delivery

I used Walmart+ for awhile and finally gave up. Poor food quality, poor substitutions or out of stock on regular items. My daughter still uses them and they continue to screw it up. They wait a week to charge your bank account too which is ridiculous

Watch your account if you use a credit or debit card. After being a member of Walmart+ for over a year, I'm suddenly having mysterious charges taken out of my bank account 3-10 days after I've placed an order. When I call customer service, no one can answer or explain what they're for. I've asked to speak to a supervisor 3 times now. After waiting on hold, I've been hung up on every time.

I have been experiencing missing items recently. I call and get refunded but I am concerned the drivers are stealing. There needs to be something in place where the drivers confirms entire order was received before leaving for delivery. Today, all my meat products were missing. I feel like the drivers are stealing.

I ordered a bin and their site showed it is was in stock, but when the delivery order for 8/20/21 was processed I was told it was out of stock along with 2 other items. That bin was the main reason for my delivery order! They need to keep their site updated on what is available in stock for delivery. Walmart can afford to have an up to date, current, real time stocking system to inform customers of item availability. After my order was completed, their site still shows the item available for delivery for 8/21/21, which is false advertising and unacceptable. This is the 4th time this has happened with an order. They require you to spend $35 minimum to place an order, but $25 would be better because either way you will pay delivery fees. I am not pleased with their service.

Just receiving your groceries is hit or miss. Even sharing a live location doesn't help. You'll write detailed instructions that are completely ignored. They forge your signature on deliveries that require your signature. Drop your food off literally anywhere and you'll be watching them do this live on GPS. You'll call the driver to help them out and they won't even pick up. Yeah Walmart will give you a refund but it's still not worth the trouble. You're lucky if you get your delivery at all..

Ordered groceries at 11am
Paid for. Here's the problem Walmart is too busy for delivery services.
Side note: when ask if I, the customer, want to cancel on a four day weekend with 3 to 7 day waiting period. This is unacceptable.
So now I have not go to work because I'm completely unaware of when my order is going to be delivered hoping that I don't get additional bad new regarding if or weather or not my groceries will be seating on the ground in front of my door for the neighborhood pets mess over my purchase..

Have used this service a number of times. Usually pleased. NOT always. They leave items out (not due to out of stock) and then offer to refund you the item(s) cost when you call Customer Care. Customer Care employees I have spoken with are immediately defensive and have a very small script to read from. No thinking, just reading. Very unprofessional, rude and poorly trained Customer 'CARE". The name is laughable. Only use for ordering regular grocery items that you can do without if they leave item out of delivery. Ordered cake for next day party. No cake! Co. Could have cared less. Had to go out to buy a cake!

I signed up for 1 year home delivery service. I feel qualified to judge my experience.
Walmart grocery home delivery was awful in every way.
The quality, freshness, use by dates, damaged, wrong product or flavor, the list goes on.
After enduring a very poor grocery selection process, you are then subjected to customer service, omg! To try and resolve issues with delivery.
What a complete relief when my 1 year of a nightmare was over with this service.
I have shopped in store once since this experience. But they are no longer my go to first choice grocery store as it once was. The entire experience left me disgusted.

My order was 40 minutes late, several items were missing, and the substitutes were absurd! Lettuce instead of cabbage? What?! 2stale donuts in an opened container? And you expect me to return that for a refund? If I was able to get to Walmart don't you think I would have shopped myself?
You should be ashamed.

This has happened a couple times now. My instructions are so clear on how to get to my apartment. Noting it is on the bottom floor, first one you come to, what number carport to park in or near to make delivering easier. Yet again tonight, the driver delivers to a whole other apartment. My notes also say I am disabled and cannot walk. So frustrating. I have to immediately remove your tip because you definitely don't deserve it. Then I have to contact customer service to get a refund and reorder. And HOPE it doesn't happen again next time.