Walmart Grocery Delivery

My elderly mother took like 2 mins to get to the door, The driver was either from Somalia or ethiopia he starts yelling saying oh were taking up his time and he doesnt have time for this... so rude Walmart needs better delivery people not just hire people because the have a driver's license. This is ridiculous

I have been doing Walmart Grocery for the last five years. During COVID service was inconsistent, but everyone was inconsistent. I order once or twice a week. I hate to grocery shop and Walmart did great. Today I am done. I have called the store 6 times, Done online chat and received call backs with zero resolution. Call centers in other countries makes it worse. They can not understand me and I cannot understand them. I am sure loosing one customer is no big deal, but through I would share.

Walmart services suck! Their customer service both in store associates and representatives are terrible, delivery services, and pick up experiences are slow and almost ALWAYS miss something or are always lazy to shop the entire store and will just tell you something is out. I can then proceed go go into the store and purchase "the out of stock option". I will rather pay more and shop elsewhere. I have had nothing but terrible experiences with an expected issue every single time I shop pick up or delivery grocery option. Waste of time and money. 0 out of 5 star rating.

Home dellv

Walmart's efforts of grocery home delivery fail badly. Poor service, deliver to wrong addresses, very late, no number to call when something goes wrong, poor quality produce if delivery does get there, careless handling of bags, crushed or mangled items, no attention paid to customer delivery instructions. I'm handicapped and forced to use for heavy items but not happy when I have used it. I mostly use Walmart's grocery pickup from store and find that service quite good in my area. Order online and they put order in trunk. No getting out of car

Ordered a grocery delivery for August 16th, never arrived. Status stated delayed. Next few days called several times to customer service about my order and was guaranteed by Walmart store lead my order would be delivered 2 days later between 5-6pm. Order did not arrive. 4 days later I canceled order. Placed another delivery order and it was delayed again. Finally gave up on delivery, canceled it and ordered again but this time for pick up because I assumed they were having issues with drivers... guess what? Delayed again. Completely ridiculous, seems Walmart does not care for you or their Walmart+ service. Truly disappointed

Not the first time I've had problems with the delivery of non food items. Today waiting on three seperate orders. First order was food, instructions for all my deliveries is call when you get here, and I will sign for my orders. I went downstairs in front of buliding where cars and trucks pull in everyday. Received messages their on their way, received message that said arriving now. They never pulled up into driveway, never called me but they sent a message saying "No need to sign" what! My instructions were clear so I immediately called drivers number you guessed it their mailbox was full and of course they never answered my call. The delivery driver name is Michele and this is a habit for this driver. I complained but still have to wait on refund to my credit card. What a waste of my time.

Biggest mistake of my life. Every time either item is missing or you have to wait till 12 at night for delivery when it is supposed to arrive at 5pm. Customer service is a human made of robot inside. Only repeats they are sorry and there is nothing you can do other than cancelling all your plans, and wait all night for their delivery which will probably never come. They give you 10 dollar worth of coupon to lure you in then "reward" you with another 100 dollar worth of headaches and blood pressure rush.

The excuse from Walmart was it's no longer in stock. The truth is: I ordered an instock baby onesie for delivery and was given any date to deliver. What Walmart doesn't tell you is if you don't deliver immediately and the instock item is sold out before the offered delivery date your don't get the present. What I got instead were emails confirming the day to deliver up until the day of delivery then on the day of delivery the item was sold to others. I was refunded my money. I was told by CS that is how Walmart works their system but nowhere was there a warning telling me This is a hidden policy. Walmart does not care about babies, families or the customer because if they did they would tell you the problem with deliveries and product management.

Ordered groceries for my family with the last bit if money we had to get us to pay day. The groceries never did show up even though it was marked delivered. Called customer service and was told that my postal code was wrong even though in my profile it was the same as my address. I was told there was nothing they could do. Meanwhile we have no money or groceries to feed our children. After 6 hours and 3 customer service agents who would repeatedly tell me to wait 2 more hours, 2 more hours while my children are starving eventually issued me a refund. Refunds don't show in your account for days and for some reason they just couldn't re deliver my order? So I had to asked my neighbors for help with food for 4 days so my children starve. Multi million dollar corporation couldn't just delivery my groceries would rather have children go hungry, never ever again will I step foot in walmart.

Often when I order, they deliver items I didn't order and don't deliver ones I need. With a little effort online or on the phone, I can get a refund. But, they will not bring me the missing items, but instead instruct me to come pick them up. Why should I have to, over and over, complete a refund process then go pick up an order when I've paid extra and a tip to have items delivered?