Walmart Grocery Delivery

I have been a prime + member for about 3 years. I pay my membership every year. I literally spend a thousand dollars per month just on groceries. That is not to mention other stuff i buy through WM. Every time the wind blows, we get cold weather, or there is a holiday i cant seem to get groceries delivered. The explanation is always that they contract out to drivers and they have no drivers or they are waiting for drivers to come in. I pay my fee to WM. I dont care about contracted drivers. If they cant contract with people that can do the job, WM needs to find someone who can. My agreement and contract is with WM. They have failed the contract. We should get compensation for our time when WM breeches their duties. Do Better WM.

Constantly late, they have the dash and Uber and it's a joke, Walmart have the nerves to offer in home delivery, a nother joke. Majority of the driver's are incompetent, but so is Walmart. I stick with Amazon and Kroger for most of my orders and I can count on one finger how many times I had issues. Walmart maybe less expensive but the headaches come with them. Amazon and Kroger have a higher standard when it comes to employees and contractors. Listen Take it from me unless you're physically shopping at Walmart, do not order groceries online, you might get your groceries delivered a few times on time, once you get comfortable believe me it starts steam rolling. Never ends. I learned my lesson.

Walmart may have good prices but they have poor customer service and on line order policies. Both times I ordered they did not have the correct item and they made no attempt to substitute because there scanning process didn't show anything yet they were looking right at the item. Some excuse about on line and in store stock not being the same. They want to save items for in store shoppers even though you are paying more for the shopper and delivery. Makes no sense. Use shipt they bend over backwards to get you everything you need and communicate with you during the whole process.

A few years ago this was the way to go. Ordering was easy, items arrived in tack and if there was any issues Walmart quickly took care of it. Not so much now for the last 6 deliveries, the all had to be canceled. 10pm still waiting on a delivery all to find out it sends a message canceled per customer request! I did not cancel the order. I even reordered the sane items for the next day and still got a "Sorry your order is delayed " if you can find delivery drivers then just stop the service!

I wanted to try Walmart Plus and I finally did and 5 out of 9 deliveries were cancelled by Walmart because they couldn't get drivers or just didn't feel like delivering. It just says cancelled with no explanation. I cancelled Walmart Plus after the last non delivery. Honestly the other perks are not worth it as it was between Paramount plus that worked on my phone but, would not register with my Roku tv and their 10 cents gas perk was no good either as gas stations closer to me are about 10-15 cents cheaper than the store that walmart deals with.

A friend of mine ordered a bunch of gatorade to be delivered because I have Covid. They substituted 9 out of 10 items. Are you kidding me? They also left the 8 packs of Gatorade sitting on the concrete outside my door. Hardly sanitary but they're too lazy to double bag anything. Which leads me to 6 20 ounce bottles of gatorade stuffed into one thin Walmart bag. When I picked it up the whole bottom fell out and I had to run around in the cold and wind gathering them up. Did I mention I have Covid? I'm too sick to fight with them about it. But they were lazy and ineffective in my order. Keep up the horrible work, Walmart.

So dissatisfied with Walmart Delivery. I thought it may help us save time and money but it usually ends up in a headache with me trying to contact customer service and track down my order. I cannot believe they charge for a service of such poor quality. When I canceled less than a month into it, they refused to give me any money back and told me I would have the service for the entire year but it wouldn't automatically renew. Amazon is SO MUCH better! Save yourself the stress and don't bother ordering from Walmart unless you plan to go pick it up.

Yeah absolutely not. I have never had a bad experience with anything the way I have with Walmarts grocery delivery system. The first order was delayed and I was told by three different people that it was on the way. I ended up having to cancel after waiting all day. This was 10 o'clock at night. The next day I used it again because customer service had provided me a $10 voucher (so kind, wow $10. So generous of a billion dollar corporation to give out) and once again after paying for express delivery this time. It was still delayed. I shouldn't be surprised since it is Walmart, but holy hell. I can't believe how terrible this system is.

This has to be the worst grocery delivery I have ever experienced. At first they're pretty good now or the last 4 months it's been nothing but a hassle I'm actually hurt us financially and physically. Before when I place an order if an item wasn't available it would say item not available and I be refunded now if I make an order it's canceled and they tell me most items were out of stock. You're telling me barbecue sauce dog food and normal Essentials that are always there when I have an option to replace if necessary are all gone? Not only that they take your money and then won't refund it for a few days if that's the only grocery money you have how are you going to eat? That's why I say they heard us physically. Just tonight I made an order for a 2-hour delivery which was available, a 30 item order, and was told only two items were available in the whole store and was told to remedy that they would give us a $10 credit that is completely unacceptable do not order from them