Walmart Grocery Delivery

Driver never dropped off package obviously took the picture in thier trunk and are a thief.
Walmart needs to provide a way to rate this dishonesty better instead or just replacing shipment in 3 days. I was still robbed and want justice.

What other word describes paying for a service ($99 per year membership fee), then not receiving your grocery orders when you are supposed to or at all, next being forced to cancel the order on something you already paid for, and finally being told you can't get your money back for 3-5 days or longer? Time after time! And their policy is not to issue
A refund if you cancel your membership due to their failure to do what they said they'd do. Can you imagine how much customer money they are tying up? And don't you wonder how they are using it to make more $$$? I believe it's time for a federal consumer fraud investigation and class action suit against Walmart. Too many vulnerable people like myself are being unduly stressed and taken advantage of if the reviews are to be believed. What a terrible thing to do those who need home delivery of their food, a necessity to live. Shame on Walmart

Stay away. These people can't get an order right or delivered to the right address, then they take up to 10 days to refund your funds while they blame it on your financial institution which isn't totally true, so basically as long as they get you to order they have those millions of dollars in collective funds to invest with daily and get richer daily while you have to chase down your delivery that never arrives. It's the biggest scam around and I can't wait until someone sues them for wasted time and plain frustration or deceptive practices or even for tying up funds someone might otherwise need to buy groceries that again, never get delivered.

I ordered grocery delivery which was cancelled due to weather conditions. They still charged my card though. 7 days later I am still waiting for a refund. They gave me a coupon code to compensate, but it doesn't work. When I log into my account it now shows that I cancelled. I didn't. I then tried to reorder and now there are no delivery times available even 6 days out. Nothing but a stressful situation. Not worth the trouble. I just want my account closed at this point. I would never order from Walmart again.

My last three orders were delayed. Not by hours either, I mean days. Support will assure you repeatedly that. If you stay home it will be there by end of day but Walmart delivery is not reliable at all. I'm going to stay with Instacart.

Walmart delivery sucks... I am a handicapped person and purchase three cases of drinks that are very heavy and the idiot driver leaves them at the top of my driveway, too heavy for me to lift. Could have Brought it by my front door but no... he leaves it in my steep driveway and causes me to ask a Neighbor to come and help me get it into my house. This is not the first time that's happened. I don't think I'm going to buy these from Walmart any longer... I'll find another supplier that at least brings it to my door. Shame on Walmart.

Walmart really needs to end it's relationship with Door Dash. They should have their own delivery vans and employees. The people delivering orders are the bottom of the food chain at best. They can't find a house despite two separate addresses, many times the order is never delivered. The customer service is a joke. Walmart is a great company in general but allowing Door dash to take them down is a disservice to share holders and customers. Do better.

Ordered a pack of diapers that I really needed for my newborn. Upon ordering it did not give me the option to leave a gate code for my apartment. I provided my phone number since it said if anything came up with my order they would call. I got a text saying the delivery was attempted and would be tried again later, then got another message saying my order was cancelled. How hard is it to call and me provide the gate code to sit it at my door? I won't ever use this service again.

Unfortunately they don't let you know that a item is not available, I ordered a roast and hamburger so I could have one of them for dinner and did not receive either one in my order. Still gave tip, was not drivers fault. What good is this type of delivery service.

Walmart encourages customers to join their club with the promise of unlimited online and store deliveries. In reality, orders are constantly cancelled especially from their grocery delivery service. I have received incorrect orders, missing items, other people's orders and in the past two weeks three grocery order was delayed or cancelled. Horrible customer service.