Walmart Grocery Delivery

You'd think the app or website would have a half way accurate inventory. You'd think if it was in stock online, you'd get the product delivered. Nope. It seems like they don't bother looking for anything but instead just mark it as unavailable. I never allow substitutions as they sub for something completely different. A third of my order today, was unavailable.

Absolutely absurd how awful this service is. Don't bother ordering any perishable items because the dates will be a day or 2 out before it expires. Almost all produce ordered is always rotten. For a company that has enough money to buy another country, this service is a joke. I could go on but if you read all the other 1 star reviews, we've experienced it.

The best I can say is this service stinks. My order totals 93.00 and I receive 4.00 worth of items. God only knows if I will ever see anything else. Most of my items are delivered to somewhere else. I give up. I want my money back! Do yourself a favor and NEVER use Walmart delivery!

I get most of my groceries delivered because of the hours I work. I have tried Walmart multiple times, it keeps getting delayed then they finally cancel the order.
I will never try to order from them again. Aldi's is right down the road and that order is always on time or early.
Walmart should not have a delivery service if they can't make the delivery.

They claim that half your order was out of stock when it's the most basic items you can find at any store. Ginger ale was apparently not available. Cranberry juice. Eggs, bread, and cheese just completely missing. Their customer service people are all liars and lie through their teeth. They do not care how ridiculous it is for them to pretend that Walmart was out of ginger ale. Like that would literally never happen, it's a staple. These aren't rare esoteric ingredients. They will no longer refund your delivery fee either which is basically THEFT since they didn't deliver what you ordered. Absolute joke and will never use them again. There's actually not even a point because you won't get what you ordered anyway. I would be embarrassed as a company to be inept.

I know for a fact they tell their employees to choose the worst groceries possible so they don't lose money on it. They definitely choose what people in stores skip over. Any produce you get will be very small and/or almost spoiled. Some things will be beat up and some even opened. If you don't know, the driver isn't the person who picks the groceries, it's the employees.

Can't seem to get my orders on time anymore. The last several orders have been delayed to the point where I've just cancel the entire order. I can drive to a nearby Food Lion and get my groceries if this keeps up. It used to be convenient, but apparently that's not the case anymore.

A vast majority of my orders are messed up in one way or another. Missing items, rotten produce, raw meat in the same bag as fresh goods, entire order sent to the wrong house, sometimes I get someone else's order, I've had rotisserie chickens with a chunk missing out of them.

And then refunding anything is a nightmare. At first it's easy and you can just do it on their website, but once you return 3 or so things they block your access to the online help and instead make you sit an hour on hold to talk to someone who doesn't speak English.

At first it started okay. Then little buddy little I noticed items missing. Next the driver stole my groceries. And customer service is no help at all. Guess it's time for us to stop being lazy and go shopping ourselves again.

I bought Walmart + and ordered groceries today and all but 1 item was unavailable and was refunded. It was same day delivery and the order arrived 15 min into the hour I chose. Frozen pizza was still frozen and by mistake got free bananas. Store is approx. 11 min away so this is probably why the perishables/frozen were still good. It seems good and bad experiences are due to a store's stock and freshness of food, the personal shopper who selects the items from the shelves for you, and finally the delivery person. Having 3 variables increases chance of something going wrong so I don't expect perfection every time. I will not be renewing Amazon Prime because shipping is now taking at least 4 days in my zip code so I'll support Walmart for the year.