Can't seem to get my orders on time anymore. The last several orders have been delayed to the point where I've just cancel the entire order. I can drive to a nearby Food Lion and get my groceries if this keeps up. It used to be convenient, but apparently that's not the case anymore.
A vast majority of my orders are messed up in one way or another. Missing items, rotten produce, raw meat in the same bag as fresh goods, entire order sent to the wrong house, sometimes I get someone else's order, I've had rotisserie chickens with a chunk missing out of them.
And then refunding anything is a nightmare. At first it's easy and you can just do it on their website, but once you return 3 or so things they block your access to the online help and instead make you sit an hour on hold to talk to someone who doesn't speak English.
At first it started okay. Then little buddy little I noticed items missing. Next the driver stole my groceries. And customer service is no help at all. Guess it's time for us to stop being lazy and go shopping ourselves again.
This year I have had 3 orders that never arrived. Most recent was yesterday for a $200+ order. That was my food budget. Now they said it will take 10 business days to get my money back. OMG ridiculous! Never going with Wal-Mart Grocery delivery again. Unbelievable!
I paid for a year of Walmart + in June so groceries would be delivered to us. We're disabled & count on the delivery service. It's not available at all more than 50% of the time. Selecting a time a week away doesn't help either. It will be canceled usually at the last minute. New Hope Commons Walmart is the worst store I've ever done business with. They take your money but don't give you the service you've paid for. I'll never renew my subscription with them. They're a joke! Amazon is 1000 times better.
I cannot believe that they did not knock on my door to let me know that my grocery order was dropped off and left outside on my doorstep. Really? Half of my order was missing! No wonder they have terrible reviews! It's because they are terrible! Big mistake getting delivery from them! First and last time!
Walmart delivery is good unless they mess up. They did not deliver my order so cancelled it without my requesting a cancellation. Then tried to refund $30 less than I paid. Told me to reorder but I can't until I get the money back which could take 10 days
Received food and no call or email, so food was outside from 9 a til 130 pm from the Walmart Jonesboro Georgia store. This Is not the first time I have had Issues with their service. So I'm done. Shop at your own risk.
I order at least twice a week for delivery but out of 10 items, 3 items are substituted. Or more. And ordering fresh bread, or lettuce mixes, they stick you with the ones that expire tomorrow or same day. Or they forget to deliver several items. Low stock on chips, kefir, Greek yoghurt, breads, cookies so I can't get the minimum of $35. Don't do it!
I've been living on a main street in town for 35 years, I get Amazon and UPS and FedEx deliveries every day, yet Uber has never been able to find my house. They only dumped $10 worth of orange juice last time. This time it was my whole grocery order. "Customer service" says I have to wait 48 hours before I can claim it as undelivered. Walmart needs a grownup to get in charge. The little Uber kiddies are incompetent as they can get. W+ may be worth it if you live in Kansas, but it's totally worthless in New Jersey.
Answer: Non existent. You get a refund - no redelivery when they screw up. Worthless.
Answer: No one wants to work. Unless you tip well they won't take delivery
Answer: Two wrong addresses in one day with picture proof in tracking that it wasn't even my address number
Answer: Exactly. That was my issue as well. It's very annoying and not very good customer service.
Walmart Grocery Delivery has a rating of 1.2 stars from 638 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.