Walmart Grocery Delivery
website thubmnail of Walmart Grocery Delivery

Walmart Grocery Delivery

How would you rate Walmart Grocery Delivery?
grey star
grey star
grey star
grey star
grey star
Delaware
2 reviews
3 helpful votes
Follow Joyce M.
Unfollow Joyce M.
Send Message
Share Review
Report Review

Highly dissatisfied
June 2, 2022

Can't seem to get my orders on time anymore. The last several orders have been delayed to the point where I've just cancel the entire order. I can drive to a nearby Food Lion and get my groceries if this keeps up. It used to be convenient, but apparently that's not the case anymore.

Date of experience: June 2, 2022
Ohio
1 review
1 helpful vote
Follow Some Guy F.
Unfollow Some Guy F.
Send Message
Share Review
Report Review

A vast majority of my orders are messed up in one way or another. Missing items, rotten produce, raw meat in the same bag as fresh goods, entire order sent to the wrong house, sometimes I get someone else's order, I've had rotisserie chickens with a chunk missing out of them.

And then refunding anything is a nightmare. At first it's easy and you can just do it on their website, but once you return 3 or so things they block your access to the online help and instead make you sit an hour on hold to talk to someone who doesn't speak English.

Date of experience: March 26, 2024
Arizona
1 review
0 helpful votes
Follow Yolanda O.
Unfollow Yolanda O.
Send Message
Share Review
Report Review

At first it started okay. Then little buddy little I noticed items missing. Next the driver stole my groceries. And customer service is no help at all. Guess it's time for us to stop being lazy and go shopping ourselves again.

Date of experience: October 28, 2022
Florida
1 review
0 helpful votes
Follow SUZETTE V.
Unfollow SUZETTE V.
Send Message
Share Review
Report Review

Three Times Order Issues
November 18, 2022

This year I have had 3 orders that never arrived. Most recent was yesterday for a $200+ order. That was my food budget. Now they said it will take 10 business days to get my money back. OMG ridiculous! Never going with Wal-Mart Grocery delivery again. Unbelievable!

Date of experience: November 18, 2022
North Carolina
1 review
20 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

Grocery deliveries fail!
October 7, 2022

I paid for a year of Walmart + in June so groceries would be delivered to us. We're disabled & count on the delivery service. It's not available at all more than 50% of the time. Selecting a time a week away doesn't help either. It will be canceled usually at the last minute. New Hope Commons Walmart is the worst store I've ever done business with. They take your money but don't give you the service you've paid for. I'll never renew my subscription with them. They're a joke! Amazon is 1000 times better.

Date of experience: October 7, 2022
Canada
0 reviews
3 helpful votes
Follow CARMELLE C.
Unfollow CARMELLE C.
Send Message
Share Review
Report Review

Never again!
January 15, 2022

I cannot believe that they did not knock on my door to let me know that my grocery order was dropped off and left outside on my doorstep. Really? Half of my order was missing! No wonder they have terrible reviews! It's because they are terrible! Big mistake getting delivery from them! First and last time!

Date of experience: January 15, 2022
New York
1 review
5 helpful votes
Follow Sandy B.
Unfollow Sandy B.
Send Message
Share Review
Report Review

Walmart delivery is good unless they mess up. They did not deliver my order so cancelled it without my requesting a cancellation. Then tried to refund $30 less than I paid. Told me to reorder but I can't until I get the money back which could take 10 days

Date of experience: July 5, 2023
Georgia
1 review
4 helpful votes
Follow Betty B.
Unfollow Betty B.
Send Message
Share Review
Report Review

No call or email
August 31, 2021

Received food and no call or email, so food was outside from 9 a til 130 pm from the Walmart Jonesboro Georgia store. This Is not the first time I have had Issues with their service. So I'm done. Shop at your own risk.

Date of experience: August 31, 2021
Florida
5 reviews
14 helpful votes
Follow Elisabeth M.
Unfollow Elisabeth M.
Send Message
Share Review
Report Review

Don't! Too many substitutes and very low stock
February 26, 2023

I order at least twice a week for delivery but out of 10 items, 3 items are substituted. Or more. And ordering fresh bread, or lettuce mixes, they stick you with the ones that expire tomorrow or same day. Or they forget to deliver several items. Low stock on chips, kefir, Greek yoghurt, breads, cookies so I can't get the minimum of $35. Don't do it!

Date of experience: February 26, 2023
New Jersey
1 review
13 helpful votes
Follow Jac S.
Unfollow Jac S.
Send Message
Share Review
Report Review

I've been living on a main street in town for 35 years, I get Amazon and UPS and FedEx deliveries every day, yet Uber has never been able to find my house. They only dumped $10 worth of orange juice last time. This time it was my whole grocery order. "Customer service" says I have to wait 48 hours before I can claim it as undelivered. Walmart needs a grownup to get in charge. The little Uber kiddies are incompetent as they can get. W+ may be worth it if you live in Kansas, but it's totally worthless in New Jersey.

Date of experience: May 24, 2022

Overview

Walmart Grocery Delivery has a rating of 1.2 stars from 638 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.

service
415
value
368
shipping
341
returns
306
quality
339
+142