Groupon

Bought an airport parking voucher and after many attempts at reserving online, I was told by the lot that it wasn't possible with my Groupon. And sure enough, it was there in the fine print (my bad). By the time I learned this, it was two days past the three-day refund deadline and after 30 minutes of searching for refund info on Groupon, I was online chatting with a person (or bot) who showed no mercy. So sad when a business is pennywise and pound foolish. Groupon lost my business with this one.

For the most part, groupon is a good concept run by greedy people. What does that mean for the business it advertises? Not so good. For instance, what consumers don't know is that groupon group takes 50% of the price of the groupon and gives 50% back to the advertiser. This means, the advertiser gets 25% of the groupon amount. Groupon gets the same amount for simply posting it on their site. Can someone say, unbalanced and unfair? I would recommend groupon to businesses that don't take too much of a hit to advertise with them as it is a very expensive form of advertising.

I purchased a Groupon for $79 and went to the company's website to use my Groupon. The item was on sale for $50! Groupon refused to cancel my order and refund my money. I contacted the company who had the product. They informed me that they had told Groupon about the sale and Groupon refused to make any adjustments. WOW GROUPON! Hope you enjoy that whopping $29, and it was worth it. I won't ever trust your website again and hope others see this and won't get ripped off by you too!

I recently purchased Garcinia Cambogia through the Groupon website (one of their deals). Then suddenly, I started receiving monthly supplies of a lower quality/reproduction brand, charging my credit card $79.92/month. Groupon was obviously used by a scam company. BUT the real problem was Groupon's dismissal of the matter, and failure to take any responsibility for the products they endorse through their coupons/deals! They tossed the responsibility back on me. Their policy is irresponsible and something to stay away from. Here is their reply:
Any purchases made on a third party website are not linked to Groupon and we would recommend checking with the purchases before processing the payment. I would recommend reaching out to the business who is supplying the products for any questions and refunds.

On 2 occasions I have placed an order on the same product that was ordered and both times a few days later Groupon was unable to provide the product. Issued a long letter via email (generic I'm sure) stating their apologies and how this was unacceptable and will be refunding me.
Well, being in Canada the refund is less in the end because of Visa fees. Groupon should be responsible for these fees especially when it is their fault for the refund to begin with.
FYI, the product was Dolce & Gabana Perfume and a Starbucks card that is only available in the U.S., but being sent through to Canadians.
These fees should be refunded directly to my credit card and not in Groupon Bucks. I will NEVER shop with Groupon again along with my friends and family. For a company which is growing and will not honour their mistakes fairly is unjust.

Beware of GROUPON GOODS. I bought a Christmas decoration and some Christmas presents. The return policy is 14 days from order date. The Christmas blowup took 3 weeks to get here ( that is what was promised) We waited 1 week to set it up, dont want decoration out to early, and it broke after 1 week. Since it is now over 30 days since ordered tough luck. I am now really concerned about the helicopter I bought fro my grandson. It is under the tree. If it is broken we have had it for 30 days already. Everyone else give extra time at Christmas and starts the clock when you get something not when you order something

O. K. so there was a two for one deal for North Meets South Jubilee on Group on and then on their website for the festival it has 50% off a single ticket so this is a scam for this event. Apparently the offer for the Evergreen Air Museum Wine Classic offered something that was not a 50% off and included beer and other things which consequently they ran out of.
Groupon is not watching the customers after the deals are done and people are getting ripped off. Not all the time but these two deals are not deals.

I have been ordering from only merchants for some 15 years, and never had a problem that wasn't resolved within a reasonable amount of time. Until I ordered from Groupon that is. On January 14,2012, I ordered a Canvas World Map via Groupon's website for $19.00. Per Groupon's instructions, I proceeded to the website www.redtag.com to have my order shipped and paid an additional $2.95. After two weeks passed with no word on my order, I contacted RedTag about the shipping via email. In reply, on February 16,2012, Redtag replied indicating that I need to contact Groupon about the product, as they knew nothing about the product or the shipping. I emailed Groupon and Casey B from Customer Support responded by basically demurring. I have emailed Groupon multiple times with no result. I ordered my product over 45 days ago, it has yet to arrive and no one seems to know where it is. Stay away from this site!

I have been ideeli customer for a long time but recently I had a lot of problem with this company. HORRIBLE customer service and they messed up a few orders sending me the wrong items or used items. I have never got response form the customer service even they promised to get back to me on the next day. Also, there is always problem with the return process. They cant find item or process partially. So, I need to contact them every time and ask to resolve the problem and waiting for their respionse for ever. You need to watch to make sure that you get your refund back!

I purchased a local experience, viewed the groupon in order to get my voucher code, which is what I was supposed to do to redeem my groupon. When I went to book my appointment the event was completely booked, so my groupon was useless. I reached out to groupon and was told because I viewed the groupon they would not refund my money. I can't believe they would knowingly sell a groupon to an experience that was completely booked, then not refund my money. Beware, I will never purchase another groupon again. And VERY poor customer service on top of it all!

Groupon falsely advertised a Janet Jackson promo. After trying to order the tickets, I was informed my order was cancelled since the tickets were no longer available. However, hours later I received an email about the same deal. When I went to the site the offer was still available. Again the order failed. This happen another 2 times. Groupon supervision was unhelpful and not understanding. I wouldn't order concert tickets from Groupon again.

I bought a Groupon for an interior car vac service but the vendor closed shop any time it even sprinkled so I couldn't use it. Groupon refused to refund the cost or even let me trade it in. They wanted me to cash it in with the vendor and then I would have to pay the difference - which means I would be paying full price. What a rip-off!