Groupon

My housekeepers no call, no showed. Then they didn't return my calls 3 times. I contacted Groupon for a refund (or to do SOMETHING) and they directed my call to India or somewhere like that where the lady was just reading off of a response sheet. She kept repeating herself and driving me crazy. In the end, she said that she would help me out. The next day, I got an email stating that I would not be refunded. The guy even suggested that I gift the Groupon to a friend.

I deleted the app. I will never shop here again. Big mistake on their part. I am a house wife who does all of the shopping for the family. I just spent $500 there in the last month. Who needs them when you have Amazon?

Groupon was bought by a new company & they are shady. They already have a class action suit against them & sold me a Groupon for an out of business company & would only issue Groupon bucks - even though the offer was fraudulent. Never buy anything under this new ownership!

My co-worker told me about groupon app, had download it and check it out! Like what I was seeing, with so many great deals of all types. I've purchased a few things from groupon, which was what I've order. Only had one problem with an all-in-one desktop, the company I'd purchased the desktop from. But I was able to receive the help I needed, and everything was resolved with no other problems. When I'm buying anything custom care has to be GOOD! Or I'll never buy from a vendor again, shipment was always fast/secure no problems. So far my experience with the app is A+ for now, so I'll continue to shop through groupon! Who doesn't like coupons? And good deals! Everyone does and this app is a good place, to check out for good deals on everything you can think of.

After searching for the best place to buy flowers. I decided to purchase a voucher for 30$ worth of flowers from 1800-flowers. After visiting their website, I found out that they will charge you a service fee of 15$ in addition to your order! That is not listed in any fine print and really defeats the purpose of any voucher. I should have just purchased the larger flowers and got my service fee waived better then giving groupon my money on top of the flower place. Waste of money!

Bought a black with Silver hardware Michael Kors handbag for my mother as a gift and when it came two weeks later from China, what a surprise! It was a counterfeit knock off with two broken zippers, black and gold and the MK was upside down! $89.95 later, Groupon chat (no phone lines anymore) told me they are a third party and to contact the company. I did six times and no answer. I then emailed Groupon so I had documentation about 28 times in two weeks. They all started with we are so sorry for your frustration,,,, they do not take accountability for the companies they represent. Only after I said I was seeking an attorney and threatened to put this all over social media and the news did they refund my money and only because the business that the represented, never responded back to them either. So crazy!

Groupon does not leave an accessible phone number. Their website is just as bad. It took me over two hours to finally cancel my reservations. You should be able to go to my Groupon and check the item that you purchased to hit a cancel sign. They make you go through all kinds of sites to figure out how to cancel a transaction. Shame on you Groupon for not caring about your customers. You could make it much easier to cancel a transaction if you choose so. Buyer beware.

They, did not process orders for days to even over a week after the order is placed. When they ship your items they ship it so slowly that it takes forever to actually get your items and when you call customer service they are very rude. I'm still waiting on three orders that I order and all were supposed to be here no later that today and now because of groupon not filling orders as they should and the only method of shipping they use none of them will be here until after Christmas/ the end of December if I'm lucky and they are all Christmas gifts. I have contacted customer service and they refuse to do anything about it just saying they are being processed and are in transit. There is no way that my items as of 12/20 should still being processed when there site says it will be processed wit in two business days! This is highly unacceptable!