Groupon

I've bought my last Groupon. I also want to let everyone know to NOT buy the luggage tags by Qualtry. I paid for 2 pink luggage tags. I received 1 tag in a completely different color. Not only that, but they charged me shipping to send the tag. When I called the company, they said they'll send the other tag, but i have to pay shipping again. Why? It's not my fault that you sent wrong one. When I asked about this I was told that they send each tag individually anyway and everyone has to pay shipping per tag. Does that make any sense? If I buy 2, put them in the same dang envelope. Why charge me $4 for each tag to be sent in a separate envelope. Good luck keeping your business open. I highly doubt you'll have any returning customers.

They don't have a wish list. You have to put everything into a shopping cart to hold onto it. I close my iPad and it purchased everything in my shopping cart. I didn't say purchase or press purchase. Their website is flawed
They send an email out and you have to respond within two hours. Like we're on line 24/7 and it's hooked up into our brain. Not. Their customer service has a I'm sorry policy.
Companies should not get so big that they can't rectify their mistakes. "I'm sorry" these days for online companies is just not enough.

Groupon may seem like a good idea to get new customers in the door, but the reality is that it costs more money than it brings in. Groupon customers are shopping for a deal and do not want to spend more than they intended when they bought their groupon. As a small business, we had to cut our price of our normal service then pay Groupon half of what was actually sold. This is easily recovered in our business if customers would spend any extra when they come in but most do not. In addition, some of the rudest customers we have had lately have been groupon patrons. Our business will never use this service again.

For the most part I've been satisfied with my purchases. That being said, I have had a few unpleasant purchases as well! Most recently I purchased a Bamboo shoe rack. Was so excited when it arrived, that is until I opened it! Clearly this item was previously purchased and returned damaged and missing instructions as well as hardware needed to put it together! It was a non returnable item! I can see why! My advice is be careful of what you purchase especially non returnable items!

I'm a regular customer. My love to this website has started long ago before I managed to earn my own money. I always needed discounts to save on the services, so groupon was the right choice for me. I still use it habitually, but the service is not quite the same. Don't know what was the reason and what influenced them, but it changed.

When I tried to question them on a deal, they closed my account, and my family's account without any reason to. My family have separate accounts, and somehow they looked into the other accounts and closed it stating they can't use the same cc #, and totally closed their account. Even when they had other cc, groupon would not work and they closed all the accounts. This is the worst company ever! Never heard of such a thing. Luckily I just recently started using them and also printed out my vouchers, so I didn't lose too much, but imagine if I didn't. Totally ridiculous company!