Anyone thinking of using Groupon for your business "DON'T". Groupon clients for most part are loyal to Groupon. They will take your original price sell it for half that amount then give you 37 percent of that profit. Then Groupon supposed to pay you two concrete days out of the month and will be 2-5 days late paying you every time. If you get on Groupon do it for no more than 2 months then leave!
Some deal is ok, but need to be careful with their note, there has some cheating deal, after you bought then find it's not what is expected, they always refuse to refund. Hard to fight with them since there has small character note with those coupon. Also I could not find where to add comments for the deal I was cheated, but I find many good review comments for that deal few hours ago. I will never use it anymore
I purchased a Juicy Couture handbag before I came across this site and was extremely worried about my purchase due to all the negative feedback. I actually received the bag much sooner than expected, exactly one week after I made the initial purchase. The bag was in perfect condition, although smaller than I anticipated. I was extremely satisfied with how my buying experience went with them and I will definitely be using them again!
Groupon does not refund back to your original form of payment. I had trouble purchasing the Groupon for my location and kept getting the Groupon at another city instead. When I requested a refund due to this issue I received Groupon "bucks" instead of credit to my bank card. Spent a day trying to get $120 back to my bank account and still dealing with customer service. Don't waste your time…you'll lose a day by trying to save money.
Don't waste ur money! Groupon over sells bc they are greedy and then the business's end up getting all the bad feedback! Groupon should care about the clients and try to accommodate them by being more professional and educated when it comes to numbers! My recommendation is to all businesses do ur marketing another way because in the end groupon will end up hurting ur business more than helping it...
I've been a customer for a few years. I make purchases on this site weekly. I'm truly frustrated with the horrible service I have received. I have an issue to be addresses. I've waiting in the chat queues just get to get the #1 spot and then be disconnected. I've been trying to reach ideel via email for over a week. I've sent numerous emails and no response still. Worst service. I will not be using this site any longer.
Purchase a 2 day getaway for my gf and her daughter and come to find out Groupon gave our purchase to another customer because they said the card information was incorrect not even allowing us to update the card or anything. I even tried to call my bank and they confirmed the funds were available. It's unfortunate because we were looking forward to that trip. We will not be using Groupon anymore. The civil thing to do here would be to allow the customer to update their card info. It has not even been 24 hours.
I will preface this review that I used to purchase from Ideeli (then Ideel) multiple times a week. Almost my whole work wardrobe was through them and I was always delighted with their customer service.
Imagine my shock when I go to load the page one day and this groupon nonsense comes up. Not only is it now garish and horrible to look at, but customer service is almost nonexistent. Orders get messed up, thank goodness my bank has my back.
Really really disappointed and will NOT be shopping here ANYMORE.
Groupon gives you great opportunities to try things you may never tried before they also stand behind their products and the companies they represent, they're easy to get a hold of, they return calls there are human beings you can speak with, great company to do business with
I purchased two deals for facial threading only to find in the small print that the deal was limited to ONE discount per person. Luckily my friend was able to use the discounted threading service-but that has been the only issue with Groupon and was certainly my mistake for not reading thoroughly. Purchased some shoes at a great discount which I love. Overall, very happy with their services and offers.
Overview
Groupon has a rating of 1.6 stars from 4,834 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Groupon most frequently mention customer service, credit card and fine print. Groupon ranks 250th among Daily Deals sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marz,
Thanks for sharing! I'm more than happy that you were extremely satisfied with your first experience with ideeli, and that you'll continue to shop with us. Enjoy your new Juicy Couture handbag, and always feel free to reach out to us at support@ideeli.com with any questions.
Best,
Jason Faria
Customer Service Manager