Groupon

I really like this site. I get the vouchers right on my phone and the the businesses take them straight from my phone. My orders for goods come in quickly. I had a problem with one order and customer service took them back and I got credit. I didn't use a voucher once and I got reimbursed for the full price I paid for the voucher.

Like any place you buy from you need to research what you are buying and make sure it is not being sold elsewhere for less.

I guess I got lucky with my Groupon. I did a food coupon and was told that I could redeem it on my phone. I'm usually skeptical about doing such so I also printed out the voucher.
Well needless to say when we got to the restaurant the voucher was still on my phone so that was a relief.

I haven't really ordered any goods from them. I've seen a lot of things that I would like to get but haven't had the guts to go for it. Maybe I will start small and see how it turns out.

This is the worst company I had to deal with so far. Cheaters in a very cunning way. When I tried to place my order, their website gave me a message saying, error occurred, cannot process your order. So I tried again 3 more times and the only message I received was the same error message. A day later they charged 4 orders (same stuff) on my credit card. My credit card company disputed the charges per my complaint. NOW GET THIS! The very next day they split the charges and charged 4 times, and again they charged 4 more times for the other half! HOW SNEAKY! I called the customer service and including the supervisor was NOT very helpful. There are thousands of companies out there that I could have ordered the things I wanted. First time I tried and NEVER again!
I am spreading the news with my experience with this cheaters!
Will never recommend and no matter how cheap they are compared to others. It is better to deal with companies who has good customer service and honest.

I'm hooked on Groupon, for deals on nice dinners, discounts on activities for my grandchildren, half off flowers, edible arrangements, dinner and theatre, or goods I buy for myself or others. Groupon has about everything you could ever imagine, and always at a fantastic discount, an unbeatable discount. Also magazine subscriptions super cheap. The only thing I don't like about Groupon, is you are so limited on the amount of a product you can purchase, usually limited to one and maybe one to purchase as a gift. What I do like, is you never lose the money you paid, you can always use it at the same place you were going to make your purchase from, at a later date. You will not get the same deal, but you can always make a purchase from them after the coupon expiration date. Groupon is probably my favorite site.

Groupon frontline staff appear to be sympathetic and concerned when you contact them with an issue, for example, I have an issue where the merchant refused to honour the groupon value, and would only only honour the value I actually paid groupon. Groupon frontline staff advised one of their reps would contact me via e-mail, but no contact ever received. This is the second time I've lost money on Groupon deals, and will no longer use their service.

I was purchasing a deal when the request to receive the groupon app appeared, causing me to have to reverse a page to find the payment page. No confirmation had appeared in my mail as to the purchase so I clicked on pay again. I was then charged for two of the same product, two sets of tickets for my wife and I to the same event on the same day. When I explained the clerical error to the service rep, then the escalated rep, I was given an electronic shrug and told that all sales are final. Shameful customer service. Clearly, this is a group that preys on and hopes for errors like this. Good bye Groupon.

Additionally, I had gone to Groupon first as the deal should always be lower than that offered by the retailer. It turns out the deal from the retailer was an equal or better price for several reasons.

DO NOT USE GROUPON! It's an appalling company with dreadful customer service that hides behind emails as they are "unable to call customers", even when they have made a series of errors and admit it.
Also, make sure that you check that they are not keeping your payment details without authorisation. When they do make mistakes, they will not correct them and they will not compensate you either. It will be up to you to rectify the problem and up to you to try to negotiate directly with the venue providing the "deal" as they "cannot contact the supplier directly". Totally incompetent and really not worthy of your custom. Find an alternative supplier and don't waste your time.

I wont buy from this company again. Their tracking system isn't a tracking system, its a con. They say a product is delivered with no evidence to prove this. Saying maybe a neighbor has it simply isn't good enough. My nearest neighbor is quarter of a mile a way, so bull. They supply you with a false number to check on your product. Their 'wheres my purchase?' link is broken, doesn't work, hasn't done so for months. Never again.

Ripped Off and Horrific Customer Services!

After purchasing a few hundreds worth of coupons from Groupon for restaurants, body message (which is not a message, but a chiropractor required 1 hr intake), etc. all of which are ripped offs; not worth the money. I called *******482 and *******777, the Groupon customer service Adrienna A., Stephan, and Ian B. Are scums. First of all, they recorded my conversation, secondly, they merely argued and wasted my time. I wanted my money back, they said, "After 7 days of purchases, you don't get your money back." I asked them if they keep the unused purchases as scammers do? They refused to answer. I have requested my refunds for the unused coupons for over 10 months, Groupon refused to respond. I hope that I did not need to use Small Claims recourse to get my money back including interests. Even 60 Minutes aired the horrific rip-offs by Groupon. It is a RED FLAG and an eye-opener! Strongly NOT recommend Groupon to anyone!

I have been hooked on Ideel for years from house items to purses, shoes watches, glasses etc. My last order took forever to arrive and in between the time when i ordered and when i received the item they switched to GROUPON, None of my prior order history is available and one of my last items i've been trying to return through groupon... no answer, no email nothing. I would never shop on groupon for such items... baddd decision to do this merger.

I purchased a groupon to make my mother's day. The business did not open that day despite no indication on their website and multiple people showing up expecting to eat. I had to scramble to take my mom elsewhere, trusting that groupon would refund me (after all, they get half of what you paid for doing nothing). I talked to 4 people from groupon and all they would do is repeat their policy to me of refusing to refund any groupons purchased more than 3 days from the call.

They are a ridiculous company that clearly don't care about their customers. $14 is worth more to them than a repeat customer. RIDICULOUS

Accidentally put two same orders since the first order took very long time to go through which I thought failed. Just in a minute, I contacted customer service and wanted to cancel on of them. There has no phone # to contact only chat or email. But the agent did nothing, only say "sorry, sorry". Very bad experience and not sure if it can be happened in US. I guess groupon will be OUT BUISNESS soon.