Groupon

I've had extremely bad experiences with Groupon Goods.

I bought two Slap watches for my granddaughters; it took probably 6 weeks to get them. In addition, the company kept saying that they sent out the orders but would re-send. Supposedly they sent out 4 orders (!) before we finally "got" the fifth! Sent with no delivery confirmation, so no way to track.

Then I purchased 3 sets of Bamboo towels. Received them quickly, but the quality was awful. I called to get the return address; it took Groupon almost 6 WEEKS to get the address. Returned them to the company; it's now been 2 1/2 weeks and the company still hasn't acknowledged the return to Groupon. Fortunately, I do have the tracking number and it shows the date and the person that signed for the return.

I have given up trying to deal with Groupon and filed a claim with my credit card company.

Groupon is a site and an application where one can puchase coupons at affordable rates for two. Coupons for all types of deals are present be it saloon, restaurant or gateways outside city. These are very affordable. You just have to purchase the coupons online, book your appointment, show the print out of the receipt and enjoy the services. Deals for all types of places rated even 5 stars are present here. The menu and service details are also present. It is a well informed site. The quantity and quality of the services are very good although not as compared to without coupon because the menu and services are fixed here. But the quantity of food us enough for two people. I continue searching for deals on Groupon and when ever I find anything good I use it and will continue. Nowadays even offers for bulk booking are available. So keep searching and enjoying.

Essentially they stole $290 from me. I was waiting weeks for them to send an item. I got an email confirmation of my order and that was it. Two weeks go by, I reach out to Groupon wanting to know the status of my order and come to find out, they didn't even have it in stock, nor did they have the decency to cancel it as they were unable to fulfill the order and I was "passed their period of canceling an item" (because I was waiting for it to ship.) they were going to issue me $290 in store credit. Gee how generous! Not. Groupon has lost my business forever and I'm letting everyone I know to avoid using Groupon unless they're okay with being ripped off.

Read quite a lot of negative reviews after purchasing quite a few item and spending a decent amount on money on these deals but I have had a good experience with my products arriving on time and in good condition. Very pleased with Groupon :)

Bought an Issey Miyake that Groupon advertised it for women. I gave to my mom as a b-day gift. When she finally used it, she told it doesnt smell as the one shed tried at the major department in the mall. I brought the so called womens perfume at a department store to have it tested. Sure enough, its different smell. The real perfume has floral smell to it. I tried to return it but was turn down by Groupon. Their excuse is its already opened! False Advertising at works!

Still waiting on a product I ordered 2 months ago... Not to mention they sent me a broken product and will not refund or exchange it. By the way. It would not let me give it 1 star, though I think it should receive ZERO.

I tried to cancel a reservation and Groupon said I couldn't cancel it but the hotel said I was within the time frame to cancel. When I contacted Groupon they said they escalated my case and it would take 7 days to get a response on if I would get a refund or not… They have very shady practices and should be put out of business. They'll do Anything to make a buck… They should realize these negative reviews will indeed put them out of business sooner or later. Never again!

I've had a rather healthy credit on my account on Groupon and was waiting for a deal or something I liked I could purchase with it. Unfortunately I did not realize that the credit has expired and I have lost my money!
Groupon did not send me a reminder advising that the expiry date is approaching and If I don't want to lose the money I should purchase something, nor did they offer the credit it back to my account after I have complaint!
They were happy to take my money but did not care whether I have received the service I have paid for. Will never, ever use that site again and I will warn whoever I can to stay away from Groupon! What a rip-off!

Contacted Groupon trying to cancel a hotel reservation due to illness within my family (1 complete day before the actual date of the reservation). The person gave me the run around and would not escalate my issue. I explained to them my issue and they said they would try to o something, but when I reached back there was nothing completed or escalated that I can tell. I just kept getting the round around and said they would get back to me in 2 days knowing that my reservation was coming up. I felt very dishearten by my experience. This was for my kid and we saved money for this special day.
Horrible- heartless, never do business with these people.

Smart people learn from other people mistakes. So I did make a mistake here, atleast couple of them. Both are goods - what they call deal-a-day! First was belkin router- I snagged it at 34$ (supposedly 60 % off) - it arrived 15 days late that too after 3 calls of 15 minute each. It is second hand, chipped, returned - most likely "failed QC/QA" type of stuff. Beware groupon charges for all returns including 5 $ for inward shipping and 8 $ for return. Customer service was rude and unhelpful. Anyway-while the router was on its way (?) I snagged (?) another deal - wikireader (supposedly 90%) off - it has been 18 days so far and counting - not yet delivered. I tried to maintain my calm while seeking assistance from customer service - but they make their rules as they go along.
My take - go with amazon, ebay, etc- cheaper, faster and better? Or else as they say - some people do want to experience their own mistakes. This is accurate and truthful.

As a business owner myself, I know how hard it is to advertise to the right customers and keep customers who aren't just looking for the next deal. When speaking with someone with groupon, I asked them, "how can I even begin to make a profit if you insist upon a 50 percent discount then you take 50 percent?" Her answer was this: that's the price you pay for marketing your business. She was so certain I would get repeat customers and not one time deal seekers. My advice is this: if you really want to support small business and still get a good deal, contact the business owner directly and cut out group on altogether. A lot of business owners will give you the discount if you skip group on altogether.

First deals for restaurant deals went absolutly fine! Just received "Pearl Jewelry Set – Online Deal" w black cultured pearls... wondering about lack of quality... at least 3 pearls had chips and large flaws... the braclet pearls look like they were flattened on 2 opposite sides! Also very dirty and dusty. Looked much better after I dry scrubbed them with a soft brush and then hand polished each pearl with a soft cloth I had sprayed Lemon Pledge on... what does one want for $30.00... there was a tag inside saying the pearls were "examined and valued by the "... GIA Pearl Value Factors"" Value $295.00 - wow