Groupon

Rep Mohammed & Baboo displayed no basic business law knowledge, attempted to weasel out of the fiduciary relationship created in our contract. Do not trust these people to do the right equitable thing as they don't even know what they are doing. You will be scammed! Sadly they could solve most problems fairly, quickly and equitably,@ minimal cost, but don't even understand basic business principles. I predict complainants in a class action business lawsuit could own this company as it is poorly run. Hint: I will fire a sizable portion of the employees so get ready to find new jobs!

I have ordered about 10 vouchers on Groupon and 4 of them turned out to be for companies that went out of business, had recently fired almost all their staff, moved to an area that was no longer within an hour drive of my house or simply did not deliver the item, period. On each occassion Groupon had a different response. (a) "it has passed the cancelation period" for a product that I actually ordered and was not delivered. (b) We can only exchange this for another item (even though the other services were not located near me (c) a credit to my account

When I complained Groupon eventually just said, "well, we respect your ability to complain."

I am not sure how a company is allowed to stay in business if they sell products that are no longer available or represent companies whose services are not what is advertised.

Purchased 3 Groupon's for gifts one could not be used contacted Groupon to cancel
Since several e mails were used
They wanted the person gifted request the refund. We tried that they were going to return the wrong one. I didn't want to create a larger problem so told them the amount that was involved.
When you contact customer service as you explain what the problem in they just stop communicating after retrying several times and being cut off I quit hours later get an e mail asking the for the same info.
You can't talk to a human so you know that they are understanding what you tell them. Luckily I only lost 15.
I have communicated with 3 to 4 differant people the other person also communicated with them.
This took all my time for about 6hrs

I've used Groupon in the past and haven't had any complaints. Their local deals are usually pretty good (hence 2 stars) but as for their retail products buyers beware. I went to buy a pair a men's Galaxay by Harvic pants for $27.99 Canadian (I live 2 hours from the border). Groupon claimed these pants to have an original ticket of $86.99 which I thought was a great deal. That's when I decided to look up the product else where. I found the pants for $17.99 USD on Wal-Mart's website that they sell in-store. Now $17.99 USD (roughly $23.00 Canadian) might not sound that big of a difference from $27.99 CDN. But after shipping, customs, provincial taxes (8%) and goods & services taxes (5%) they wanted $48.00 CDN. I cannot hold Groupon at fault for PST and GST, we just get charged extra taxes here. But to advertise the pants at an extreme value of $86.99 (for a regular priced $20.00 pant) in my eyes is unacceptable as a vendor. Research before you buy!

I bought 100% organic bamboo sheet sets on Groupon that turned out to be 0% anything organic about them. In fact they were 100% polyester. When I went to return them, since it took over 30 days to deliver them, it was too late for a refund. So instead I'm supposed to get groupon bucks. Well now it's over 30 days again since I returned them with no actual return seeming to happen. It's just stuck enroute. And what really pisses me off is the same lieing crappy sheet company is still on groupon advertising their polyester sheets as organic! I would include picture of the ad, but don't know how to do phone screen shot " intentionally" ( happens by accident all the time, lol).

If I could give them a zero, I would! I placed an order for a car detailing. My credit card was charged but the order kept showing as pending. I called Customer Service and the wait time was 40-50 minutes. I emailed customer service. The agent told me what to do to solve the problem. I did it and nothing changed. I tried to live chat with an agent, I was number 30 in the queue. I waited, the agent kept giving me scripted answers to just make me go away, he finally disconnected me. I waited again for another agent who did the same thing. I waited again and got an agent who basically told me the same thing... nobody there could help me and I could wait another 24-48 hours and then contact them again. TOTAL BS! Groupon should not be selling a product they cannot support!

Ok don't get fool just cause lot of people buying the same deal! Watch out the deal before u buying it. U can find exactly same thing same quality on eBay with 5 times cheaper price. I am not a ebay seller by the way. Well they do have some good stuff with great discount but wait they add sale tax and shipping fee for every decent well know brand product. So i do compare all the Internet and saved 10 dollars! But please be aware for iphone4 armband and 1 carat earring stud listed price for 100+? Earring is only a piece stone how could be $150? They sell it like $19 on groupon and $9 for the retailer and $9 for the groupn. Now we figure out something

I'm annoyed with Ideeli. Their return policy isn't very good - if you don't like something then usually you just get ideeli credit. I ordered two Calvin Dresses on there and it took a while to get them, and then one didn't fit. Of course, I got an excellent deal on it and it was unreturnable. That's disappointing.

And, I just ordered three toys for my nephews birthday (two weeks in advance!) and they aren't going to be shipped until October 6th! That is 5 entire days after his second birthday party. Great, now who looks like the bad Aunt just because she wanted to save some cash on Melissa and Doug stuff.

Anyway, I think I'm done with Ideeli for a while. I'm just not impressed with the savings I get for the amount of hassle it is to actually receive my packages.

Order #*******

I've only used them a few times and each time there was a problem. You only get so many tries and if you can't provide good service you are out.

Two of the problems resulted in a refund which took months and many calls to actually receive. Both were b'day presents that i then had to go make other plans for.

Your company is crap and i wouldn't continue shopping/eating anywhere else that couldn't do what it said. Good riddance.

Is groupon related to nomore rack? They have the same customer service as nomore rack. They do not will not resolve issues! Go to restaurant.com for dining deals. They have better deals and honor what they advertise... unlike groupon who pulled a classic bait and switch. They advertised a certain price and then doubled it leaving me holding the bag. They also messed with the deal on their website changing verbiage and the deal. Luckily I snapped a picture of my screens prove my point still no resolution. Very polite responses and absolutely NO answers or resolution. They are a fraudulent company and should be shut down. Look for a name change soon just like nomore rack did. I am gathering info to pass on to Commissionerof Commerce and the Attorney General. I would advise everyone to do the same as a class action we may get some resolution. DO NOT BUY FROM THESE PEOPLE. Even the restaurants they "sell for" have nothing good to say about them. They are ripping people off on both ends!

If you considered buying this beautiful neoprene bikini for "only" 12.99 EUR + 1.99 EUR shipment - DON'T.

http://www.groupon.de/deals/online-deal/gg-groupon-goods-global-gmb-h-195-610/*******

You have two better options here:
- Go on triangl website and buy a genuine triangl bikini, which the above deal is just pretending to be:
http://international.triangl.com/collections/swimwear/products/poppy-summer-sorbet

If you really want to buy fake - you could directly order one from China and save 2 - 3 EUR depending on exchange rate. With no means I am encouraging anybody to buy fakes - but this is what you will get ordering this item on Groupon & pay more.

Http :// www.dhgate. Com/product/sexy-triangl-neoprene-bikinis-women-spell/*******. Html#s2-3-1b|*******475

I placed an order through Groupon, and when I received the confirmation email it said to go to "my stuff" to find a voucher to complete my purchase with the vendor. There were no vouchers, now 8 days later. You can't call, because their cs number says they are out of the office due to covid. All I can do is email or live chat. Live chat cs told me that there is a "technical issue" with my voucher and they can't access it. I asked for a refund, to which I was denied. I was then told that someone will be in touch with me within a week. This will be the last time I EVER use Groupon.

On 12/28/2022, my nephew and I bought 4 tickets online for the Hop-On Hop-Off Washington DC bus ride; $156.80 each on 2 different credit cards. The tickets were never available to us within a reasonable time frame, nor they sent us copies of the tickets at a later time. We called their Customer Service and never got an answer. We immediately disputed the charges with our credit cards with no luck. GROUPON never proved that the tickets were made available or used, I tried to resolve the situation without any success, they adduced all kinds of legal jargon like "The Fine Print" on the deal, but yet they never proved anything.