Groupon

Groupon is a joke! You will be wasting your money with this company! Their customer service reps are a joke too! You will be misinformed and they will not do anything to help you! It took me 3 weeks to get an item that I ordered even though it said 2 business days to ship! I was assured I would get a return label since the item wouldn't make it on time and when I contacted groupon back there was nothing they could do since the item wasn't damaged. Seriously! I will never order anything from this company again! Spend your money elsewhere! This place doesn't deserve it!

In reading many posts I must state I recently made a purchase on 11/17/2014. I was concerned because so many had unfortunate encounters with the company. Well, I will say this, NO PROBLEMS. All the merchandise was fine and shipped on time. Thank you Ideel.

Bob understands that if you use a coupon to attract a customer, you will have to use them to keep them. And this strategy kills real long-term value for the business and eventually the customer as well. If you are a business owner and thinking of using Groupon or another Groupon clone, you owe it to yourself and your business to read Bob's e-book first. I guarantee you this will be the best money you ever invested in helping you better understand how not to market your business.

I wanted to buy a microwave oven, couldn't find any on their site. This is such a common item, they should have it.

Then, I asked customer service a few simple and general questions. Instead of replying to my question, they kept asking me to tell them what specific deals and what my groupon gift card number is.

After 4 follow-up emails, someone finally answered my questions. But then I had follow-up question which nobody bother to reply to. Basically, I am at square one. I will never buy a gruopon gift card again - for not having the items I want and for the lack of competent customer support.

Based on this websites review, Groupon got a lot of 5-star reviews. However, if you look at the details, none of the categories have more than a two star. So how they add up to the 5-star reviews is a mystery to me.

A friend and I take turns buying escape room Groupons. She saw one today and suggested I purchase it as there was an additional promo code for $20 off. When I went to purchase I could not use the promo code as I could only use a $10 one. When I called to question this policy, I was met with a very rude supervisor who assured me that they do not value certain costumes over others, even though my friend who uses the site more often is offered higher value promotional codes! The supervisor refused to do anything about the situation. I will never use a company with such terrible customer service.

I'm a sucker for a deal and I'm having a problem turning down these deals. I long for my groupon incoming emails. I have a psychological problem letting what I perceive as a good deal get away.

Jean Chatzky on the Today Show suggested you ask yourself "Would I buy this if it was full price. " I wish I was armed with that advice when I purchased a gym membership at 67% off. I went once (that's a future review) and never went back.

But on the other hand I'm haunted with regret in passing up a newspaper subscription in my struggle with this groupon addiction.

People with limited self control and or will power be warned. Groupon can become addictive but gosh aint it fun!

I just purchased tickets for a concert that Groupon was advertising as a "deal." Come to find out I just paid 2x times for each ticket on Groupon. The venue is selling the tickets for $50 less for each ticket. This was a total scam and they told me all sales are final.

Not a fan whatsoever. They aren't going to make it. I've had a few good deals. Mostly on cheap food places. I have discovered their hotel deals are horrible. Asked for a refund today on one and I got the "we don't give refunds unless there is an irreconcilable issue". My fault. I didn't read the reviews of the hotel up front. Since I purchased I have. And I would rather spend my $90 elsewhere. Haven't stayed. Haven't exercised by groupon. Just simply want a refund.

Furthermore, I don't get why a business would want to put deals on here. Especially food, Nordstroms... and many others. They are great deals for the consumer and horrible deals for the businesses. I bet we never see the likes of a nordstrom on here again. I actually made money off that groupon. Bought stuff, didn't fit, returned it and then Nordstrom didn't know their what to do when you returned a Groupon.

I bought a Groupon for a scape room and by mistake I bought the wrong location, Groupon didn't allowed me to switch locations and didn't answer who will keep the money if I won't use the Groupon, they said it was final sale. The location said they didn't have the money it was Groupon. I guess I will erase my account.

Very extremely disappointed by Groupon. We paid > $300 for 4 tickets to a Murder Mystery dinner show that didnt exist! They accepted our payment, and took our reservations! We showed up with our friends for a special evening. We were told by the doorman, oh, that dinner theater went out of business and hasnt played at this site for over two months! They took our money and reservations knowing there was no show! Do not believe anything Groupon says! Do not patronize Groupon. It is a fraud.