Guest Reservations
Overview
Guest Reservations has a rating of 1.7 stars from 1,172 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention credit card, customer service and third party. Guest Reservations ranks 446th among Hotels sites.
This company responds to reviews on average within 49 days
Instant Feedback
6,316 reviews
How would you rate Guest Reservations?
Lisa Y.
1 review 0 helpful votes
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Easy booking
May 28, 2020
Easy booking
Date of experience: May 28, 2020
Eileen A.
1 review 0 helpful votes
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Super easy and fast!
March 23, 2020
Super easy and fast!
Date of experience: March 23, 2020
clifford e.
1 review 0 helpful votes
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Speedy
March 16, 2020
Speedy
Date of experience: March 16, 2020
Trish M.
1 review 0 helpful votes
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Quick and easy
March 13, 2020
Quick and easy
Date of experience: March 13, 2020
Deanna G.
1 review 0 helpful votes
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Very easy to do
March 16, 2020
Very easy to do
Date of experience: March 16, 2020
Jeffery V.
4 reviews 0 helpful votes
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?
March 12, 2020
?
Date of experience: March 12, 2020
Edward W.
17 reviews 0 helpful votes
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Perfect
March 3, 2020
Perfect
Date of experience: March 3, 2020
irwin C.
1 review 0 helpful votes
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Easy to floow and fast
May 6, 2020
Easy to floow and fast
Date of experience: May 6, 2020
Brian C.
4 reviews 0 helpful votes
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Great proces
August 29, 2020
Great proces
Date of experience: August 29, 2020
Richard E.
24 reviews 0 helpful votes
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Facile de réserver...
August 24, 2020
Facile de réserver...
Date of experience: August 24, 2020
Barbara F.
1 review 0 helpful votes
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You shouldn't require this...
February 24, 2020
You shouldn't require this...
Date of experience: February 24, 2020
Linne M.
1 review 0 helpful votes
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Easy to maneuver
July 23, 2020
Easy to maneuver. Found what I wanted right away.
Date of experience: July 23, 2020
selina d.
1 review 0 helpful votes
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Awsome
September 6, 2020
Awsome
Date of experience: September 6, 2020
Ronald s.
1 review 0 helpful votes
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Gteat
June 2, 2020
Gteat
Date of experience: June 2, 2020
Erin y.
1 review 0 helpful votes
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Eazy...
March 8, 2020
Eazy...
Date of experience: March 8, 2020
Douglas K.
1 review 0 helpful votes
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Quick and EASY
March 17, 2020
Quick and EASY
Date of experience: March 17, 2020
Tina E.
1 review 0 helpful votes
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Great service
August 18, 2020
Great service
It was GREAT
Date of experience: August 18, 2020
ADRIANA E.
1 review 0 helpful votes
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VERY SIMPLE fast
June 29, 2020
VERY SIMPLE fast.
Date of experience: June 29, 2020
Ezequiel M.
1 review 0 helpful votes
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EXCELLENT SERVICE, THANK YOU
October 7, 2020
EXCELLENT SERVICE, THANK YOU
Date of experience: October 7, 2020
Massachusetts 1 review 0 helpful votes
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Fraud
February 24, 2025
I'll be reporting you to my local AG for deceptive practices.
Just booked what I thought was an IHG property.
Turns out a re direct.
There is a $712+ "tax recovery and service charges" fee
Outlandish.
Never use this site….ever
Date of experience: February 23, 2025
About Guest Reservations™:
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.
As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.
Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.
Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest Reservations customers enjoy exclusive deals and member rates, industry-leading customer support, and a wide selection of over 100,000+ hotels. Any issues with ordering can be resolved by their Customer Care team 24/7.
Guest Reservations Customer Support:
Need help with a booking? Guest Reservations leads by example with industry-leading customer service. Guest Reservations' Customer Care team is available 24 hours per day, 7 days per week. Call (855) 470-1527 to help with your order. You can also visit their website at www.guestreservations.com to manage your booking online.
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.
As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.
Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.
Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest Reservations customers enjoy exclusive deals and member rates, industry-leading customer support, and a wide selection of over 100,000+ hotels. Any issues with ordering can be resolved by their Customer Care team 24/7.
Guest Reservations Customer Support:
Need help with a booking? Guest Reservations leads by example with industry-leading customer service. Guest Reservations' Customer Care team is available 24 hours per day, 7 days per week. Call (855) 470-1527 to help with your order. You can also visit their website at www.guestreservations.com to manage your booking online.
Business Highlights
- Exclusive Hotel Deals
- High Customer Rating: 4.5/5 Stars
- Industry-leading Customer Support
Company Representative
Chantal R.
Customer Care
Typically responds within 49 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi William, your satisfaction as a customer is of utmost importance to us, and we are committed to resolving the issue. Please contact our customer support team at customercare@guestreservations.com to help resolve your concern. Thank you.