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HalloweenCostumes

How would you rate HalloweenCostumes?
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Israel
1 review
0 helpful votes
Follow ‪Hila K.
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Great costume for my kid
February 14, 2022

Ordered the Cute Devil costume for my girl. Great quality and good value for money.
Fast international delivery.
Will buy there again!

Date of experience: February 14, 2022
New York
1 review
0 helpful votes
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Great products!
August 16, 2023

Fast shipping, good quality products! Costume fit perfect! Loved my baby's costume and will be using this company for future costumes

Date of experience: August 16, 2023
Maryland
1 review
0 helpful votes
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Great price on a great, hard to find decoration. Quick shipping too! Will definitely order again soon!

Date of experience: October 6, 2023
Israel
1 review
0 helpful votes
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What a great Costume
March 17, 2022

Perfect costume! Great quality of the fabric and the accessories. Fits perfectly. I really recommend this one.

Date of experience: March 17, 2022
Illinois
1 review
0 helpful votes
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Ordered a snow white costume for my daughter. Prices were great, costume looks awesome and shipping was fast. Would definitely order from here again.

Date of experience: April 28, 2011
North Carolina
1 review
0 helpful votes
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Don't fall for initial niceness
November 9, 2022

So I bought a Sully inflatable costume as I go to children's hospitals and make them smile sometimes for the last time—I do this as a volunteer—I pay for costumes out of my pocket—I have several bought from all over but I had a 20% coupon for this site and thought sure why not! After chatting with customer service and asking approximate shipping time I finally got it although I did ask if it didn't fit or work if I could return it if it was too big or didn't work and I asked if I had to do this in 30 days—I bought beginning of September—oh no! We aren't like all the rest you take your time and I did I have over 100 costumes I've bought all over mostly online ya know they're cheaper sometimes and so imagine my Surprise! When a week before I was going to use it I put it on and the little inflatable air thing didn't work plus there was holes throughout the costume making it impossible to try another mechanism! I texted I called ohhh sorry it's outside the 30 days now I kept my email saying don't worry bout 30 days yep they didn't care said I was out of luck! They also blocked my account so I couldn't leave a review on google —so don't think ohhhh they got such nice costumes as they don't and customer service is everything and they are lacking if I could give minus five stars I would!

Date of experience: November 9, 2022
Wisconsin
1 review
0 helpful votes
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Overall good experience
February 18, 2022

Product arrived in a timely manner & as described. Purchased for my teenage son, he was very happy with the look & fit.

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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70"s Funk band
April 22, 2022

Went to a 70's Funk band show but was in need of a costume, Got on their site, found what I wanted. Great.

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
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Great products
October 7, 2023

They have an amazing selection and everything comes very quickly and perfectly. I would recommend for all of your costume needs.

Date of experience: October 5, 2023
Missouri
1 review
1 helpful vote
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Place is a scam
October 28, 2022

Placed an order and it was never sent. You can't get through on their phone lines or with their live chat.

Date of experience: October 28, 2022
Israel
1 review
2 helpful votes
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High quality costumes. Arrived fast. Highly recommended!
Well packed, beautiful costumes. Sizes are larger - take in notice when order is made.

Date of experience: March 2, 2022
Israel
1 review
0 helpful votes
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I've started ordering from Halloween costumes three years ago. And each costume was better than the other.
Love them and recommending

Date of experience: March 14, 2022
Washington
1 review
0 helpful votes
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Good quality
October 18, 2022

The costume I ordered for my 9 month old is good quality and very soft. Also adorable! Wish I had been getting all my costumes from here before now.

Date of experience: October 18, 2022
Australia
1 review
6 helpful votes
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I purchased a mask for Halloween from this site. I am Australian and there was 15 business days before Halloween so I thought it would make it as I believed I was purchasing from Australia due to the website address Halloweencostumes.com.au and an Australian phone number. So I selected the 3-10 days delivery option. Yes it does state that there was no guarantee but if I had've known that the item was to be shipped from America I would not have purchased the item knowing I would have had a low chance of arrival before Halloween. When it hadn't arrived on the 30th October I contacted them and was informed they would process a refund but I would have to pay postage of the item (international) and would incur an additional 18% restocking fee. By the time I post the item back to the US I would be lucky to have any money left to refund. I approached them about their misleading website and the late delivery and their response was not helpful at all just restating that there was no guarantee on delivery and they are sorry I am disappointed. Do not purchase from this site. I believe they are misleading customers due to lower international purchases due to delay relating to COVID.

Date of experience: November 11, 2020
New York
1 review
0 helpful votes
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Great selection
October 12, 2022

My go to for costumes! Great selection good prices and fast shipping! I shop here whenever I need a costume!

Date of experience: October 11, 2022
Massachusetts
1 review
4 helpful votes
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Terrible way to do business... wrong size no excuse no matter the problem they steal your money with restocking fee.

Date of experience: February 19, 2020
Canada
1 review
0 helpful votes
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Everything was packaged very nicely and shipping was quick! Definitely would recommend for any collectors! Huge selection of collectibles available

Date of experience: March 14, 2022
Israel
1 review
0 helpful votes
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Perfect costume!
February 24, 2022

Perfect costume! Great quality of the fabric and the accessories. Fits perfectly. I recommend this one

Date of experience: February 24, 2022
South Carolina
1 review
3 helpful votes
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DO NOT ORDER FROM HERE
October 25, 2017

I WISH I WOULD HAVE READ THE REVIEWS FIRST. I NEVER GOT THE COSUTME I ORDERED. IT (SUPPOSEDLY) WAS RETURNED BACK TO THEM AND THEY DIDNT GIVE ME A REFUND BECAUSE THEY CHARGE A $14.99 RETRUN MAIL FEE SUPPOSEDLY. I THINK THIS COMPANY IS A FRAUD. I THINK THEY PURPOSLY LEFT THE APT # OFF MY PACKAGE SO IT WOULD BE RETURNED BACK. I AM LEFT WITH NO COSTUME AND NO REFUND. BS! DO NOT ORDER FROM HERE!

Date of experience: October 25, 2017
New Jersey
1 review
0 helpful votes
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Never received order
October 19, 2023

The order was delivered to a new address and they told me I was responsible for the charge anyway. What kind of company is this?

Date of experience: October 19, 2023

Overview

HalloweenCostumes has a rating of 2.6 stars from 352 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HalloweenCostumes most frequently mention customer service, live chat and confirmation email. HalloweenCostumes ranks 7th among Costumes sites.

service
169
value
167
shipping
178
returns
103
quality
155
This company responds to reviews on average within 2 days