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HelloFresh has a rating of 1.3 stars from 796 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HelloFresh most frequently mention customer service, credit card, and free meals problems. HelloFresh ranks 204th among Food Delivery sites.
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Always great food! I like how they separate the food into individual paper bags which makes cooking and figuring out portions a breeze. I also like the big card they use for each meal. My 10 year old and 14 year old's both can make a dinner from start to finish without help (although I do stay in the kitchen while the stove/oven is on;-).
Cheating & Fooling New Customer Last week I have seen their offer for new subscription for $21.96 for 4 meals in a week, but NO WHERE they have mentioned that the subscription will be doubled from 2nd week onwards. They have charged $45.46 for 2nd week. After checking with their call centre support, he said that they have added shipping, handling, packaging, etc? So why its not been cleared in their communication on 1st instance only, why kepy all hidden and cheating/fooling customers? Pathetic experience
They pick the food. You call and change it to what you want and they change it again. Bah!
Products used:
They send meals. I quit and have not signed up for another.
They delivered my order to wrong address and customer service didn't solve a problem. DO NOT RECOMMEND THIS COMPANY!
No star!
This company has gone down hill. Poor quality of food, missing products, horrible customer service
Saknar ingredienser, har anmält detta 5ggr ändå behöver kundservice att man anmäldes detta igen manuellt. Lagt ner 2h på detta ärendet och får tillbaka endast 110kr. När de var basigredienser så maträtten gick inte ens att tillaga.
Hellofresh lohnt sich denn es bietet eine große Auswahl an Rezepten. Außerdem erhält man über den Gutscheincode Poghellode8592 Rabatt für die ersten Bestellungen. Man hat nichts zu verlieren als Neukunde denn es gibt über den Gutscheincode Poghellode8592 90€ Rabatt.
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Delicious, pre-measured ingredients and simple, chef-made recipes that we deliver to your doorstep every week. Extra flexible for your busy lifestyle.
