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From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin...
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Morgan was great. She responded very quickly to my inquiries. She was very courteous. I couldn't find the return label that was sent to me. She quickly sent it to me via chat. I also inquired about a cancelled order. She confirmed the order was cancelled
Really love the unit looks very classy delivery took longer than I thought, well worth the wait. Easy to assemble but maybe helpful to give more information on assembly.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Ich hatte ein Problem mit meiner Bestellung, aber der Kundenservice – besonders Morgan – war wirklich hervorragend!
Schnelle Rückmeldung, viel Verständnis und eine sehr faire Lösung mit einem 40%-Refund. Ich fühle mich hier als Kunde wirklich wertgeschätzt.
Vielen Dank an Morgan für die freundliche und professionelle Hilfe.
Ich werde definitiv wieder bei Homary bestellen. 🌟🌟🌟🌟🌟
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I think this customer service rep just cares about people. Went out of their way to help me and truly understood my concerns and needs. Refreshing to find this in this day and age.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was really helpful in dealing with my problem, hopefully this time I will get it solved, the last issue I had my experience was not so great
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Customer service was able to check logistics and confirm the estimated delivery date was still accurate.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Great customer service swift actions and didn't keep me for long on the live chat, thanks very much Morgan 👍 let's hope that you can work to get.my.issue resolved
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Excellent. Friendly and quick. Answered my query in full. Would use again if I had another query. Light looks great looking forward to receiving it.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I got help on the uncertain delivery situation, and it was helpful. But I must say delivery is not as easy as it stated on your website for the large item - ordered sectional sofa.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was on top of her game! I had been seeking help from automated "helps" because I wasn't able to get someone on the phone. Was so glad to get off automation and have help with Morgan who knew how to resolve my challenge. Thanks!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Chatted with Morgan, very helpful, sent pictures and he opened a case for us. Very professional.
Chat on line was simple to use, overall service has been great
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
When I started remodeling my bathroom and searching online for different vanity retailers, we were delighted with the one we purchased from Harmony. Unfortunately, it arrived damaged and the top cracked twice. Despite our frustration, we understood that the shipping company had mishandled the merchandise, and we always had the support and prompt attention of Morgan, our customer service representative. We finally have our vanity, and we wanted to thank Morgan and the Harmony company. We are very happy with our purchase.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
The agent (Morgan) went above and beyond to help solve my problem and make sure that I have a great shopping experience! Which is a rarity these days.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was very helpful and responded quickly. I had a problem linking my remote to my toilet. Morgan sent me detailed instructions with pictures to fix this issue. I was very pleased with the customer service.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Customer service was very quick and they responded very fast. Morgan have been great, professional and kind. 100% recommended.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
My question has been successfully clarified—thank you for the excellent support and professionalism. I truly appreciate the attentive and helpful service!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan helped mark my issue as urgent because I only have the one toilet that I bought from this website and it stopped working
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
She did a wonderful job and was very helpful! She was very quick to respond and knew exactly what I wanted. Makes me glad that I bought from this website and would make me buy from you guys again
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan is very helpful and understanding the issue quickly by checking the packages and taking appropriate step.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Tout est parfait, rien à dire, entière satisfaction. Trés bon échange commercial. Je recommande vivement ce site.
Merci d'avoir pris le temps de laisser votre avis et d'avoir apprécié notre formidable équipe, et nous pouvons le qualifier d'excellent!
Merci non seulement de nous avoir confié votre séjour, mais aussi d'avoir pris le temps de partager votre expérience.
Au plaisir de vous accueillir à nouveau prochainement!
Whatsapp: +1-909-808-9057
E-mail: service@homary.com
Appel: +1-888-603-9888 / +44-808-175-1919 (numéro gratuit aux États-Unis et au Royaume-Uni)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK