Hulu

I'm so disappointed with Hulu. I had a favorite t. V. show that I use to watch on Hulu, now they have blocked me from watching it, calling it live t. V. How is it live t. V.? Netflix doesn't do this to customers, they charge one fee per month, and you can watch everything they have to offer. That's why Netflix beats Hulu. Hulu is a fairly new company to be charging so many high prices, along with their ads. I actually liked Hulu, because of its classic t. V. shows.

It's the worst streaming service, they make lots of money with commercials and still can't get their site working without any problems. I've had like 5 problems with Netflix in the 100 years I've been a member. Hulu I have problems every single time I watch a show.

I cancelled for several reasons. The ads, the fee for ad free, and the horrible new update. I called customer service and was told that my account cancels on 9/10/17, so why is my account unavailable on 9/9/17? The only decent show, in my opinion, was Handmaid's tale and that just ended, and Hulu as a waste of money for me. So Hulu, you owe me a day, but you can keep it. I will not ever subscribe again. There are too many other options out there. You have lost a lot of customers because of your shenanigans. Good riddance.!

Today is 4/12/22. If I could give Hulu a -10 I would and give no stars. Hulu is taking our money as there site continues to malfunction. When you call and tell them about the problem they give a month free and tell you to basically suck it up or leave. There app constantly kicks you off of the app why your in the middle of watching a program. It happens several times a day. They claim they have tried to fix the issue. This has been going on since January and I feel they should do more for customers who have still been with them up until this point but all the supervisors tell you is what there not going to do to compensate for the issue. HULU YOU ARE THE WORST! I am presently looking for another streaming company to go with.

Subscribed to Hulu (no ads) and HBO, the shows I watched still had ads and hulu forced me to subscribe to location services being turned on. SO disappointed, no wonder netflix is the main streaming service. Cant even get help directly from hulu, they're "chat robot" cant understand any messages sent to resolve these issues. 0 stars if i could.

For what they charge a month, the consumer should never see "Playback Failure The selected video could not be played. Sorry for the inconvenience"

This is 2015 and the state of the art in streaming ought to be running at a higher caliber. There is no acceptable excuse for poor performance. ShowTime and Commercial Free services that bump up the cost but not the capacity to stream effectively is specious.

Love it! It's easy to subscribe to all the shows I like to watch. The queue automatically updates with new episodes. The site is free and I don't mind a few ads here and there at the beginning or interspersed in my video. Hulu has totally replaced my TV cable subscription.

Hulu is very nice. I enjoy all the movies/shows that Hulu has to offer. The commercials are short & to the point. And I actually got a couple of items from the commercials they have. Hulu has variety of shows and movies for all ages and all kinds to fit the seasons. My wife & I watch Hulu a lot. On a raining day or a snowy day, Hulu provides us our entertainment when we can't go outside. Thanks Hulu & keep up the good work. If anyone complains about Hulu they have no clue what they are talking about nor do they appreciate good service. It definitely beats that 200 dollar bill other services try to get you on for two years that's not affordable. Hulu is the Best.

There are no commercials on Hulu. We would like to be able to fast forward or go back to watch a portion of a show again just in case we missed something. Not liking the new non feature that Hulu put on our programs.

When you have access to so many other subscription services, there's no point in purchasing Hulu. You buy a membership but you're still hit with so many advertisements and it's already incredibly expensive! 50+ dollars every month? To still see ads? What's the point...

I went off cable several years ago and Hulu was my go to for favorite shows and was able to watch past seasons of same. I absolutely hate this new Hulu. Will give it a little longer before saying bye.

I'm more upset I've been watching the same seasons of tv shows since 2014. No updates at all. Unless it's a Hulu OG. Everywhere else updates there seasons. I can't wait till Disney comes because I'm getting rid of hulu.

It happens and it's dropping the ball. Many shows that used to be free are now premium member only. We had a Hulu Plus membership for a while but figured it's not worth the cost if you still have to sit through advertisements during your shows. Another thing that is making Hulu less-attractive is the fact that you have to wait a week or more after the original air date to see some of the more popular shows.

This has been occurring for some time. I have checked everything on my end all tests are good, I've contacted HULU assistance to help with the problem many times, and each time they say they fixed it on their end, but low and behold still freezing. For the money, we pay this should not be happening guess it's time to look for a new streaming service. Does anyone else experience this with HULU

I understand they probably make their money with the commercials but Netflix doesn't need it and they are cheaper so why does Hulu? So far it's okay but I'm probably going to cancel after the free week. Only bought it to watch season 11 of Greys Anatomy.

Service constantly cuts off. Other services don't. Shows and sports go dark and pop back on minutes later. My internet test well and all other streaming services work fine. My guess is Hulu is over selling capacity. Will be cancelling as I'm not getting what is promised..

I've been a Hulu live customer for about 3 months. I'm very surprised how unreliable their service is. FREQUENT crashes especially when watching live sporting events. I'm ready to cancel and try someone else. It's like they don't have the technology completely figured out yet or that their servers are inadequate for all of their subscribers. I also don't appreciate Hulu acting like everything is okay by not publicly addressing customer's concerns. Everything is NOT okay.

The service and all of the other features are top notch but if I wanted to have a bottom level experience I would have asked Moses to turn my staff into a serpent. F*** that s***. Content is all this has ti keep it above a 1.

The "choose your own" ads come in at top volume, 10x louder than the programming, and they ALWAYS freeze the app, especially the Jameson ads. In Googling the issue, I found a Reddit thread from over 100 days ago full of people with the SAME issue with a Jameson ad. Hulu was supposedly aware of it and fixing it but it obviously hasn't happened. There's a Carnival cruise ad and Apple Pay ad that do the same. The app also constantly boots me out, 4-6 times per hour, it's impossible to get through one episode of a tv show. I can't find a good way to give them direct feedback but I'm sure they don't care. And it's not, as they suggest, my internet speed or connection. I've tried clearing the cache and data and it helped briefly.

Who ever came up with the concept of 5 episodes at a time should be fired. I hope your stock prices dropped (If you have any). In a competitive market of binge watchers and this is what you come up with for a very busy American society who can't wait and watch every episode because we work! Especially with an appetite for the availability to have what we want to watch at our command. You are out of touch with the needs of your customers...

Hulu over-charged my account. I called them 59 minutes ago and I am still on the phone waiting for someone to come on the line. It has always been a task to speak with customer service. Additionally, the service is shabby. Unfortunately, most of the programs I like to watch are on Hulu. The service drags, its off, you hear the voices on tv, but no one is moving. This happens frequently. I am ready to let them go.

I had to wait 40 minutes for a customer rep and also no one would reply on their 'chat'. I tried to cancel on line about 20 times but kept being directed to put my account on HOLD... So I was forced to make a phone call instead in order to cancel my account. I think this Company sucks. Don't waste your time. Bad web site and difficult to find your way around their site.

There are entirely too many commercials. The worst part is the volume is much louder than any movie or show. During a movie, there can be as much as a commercial every 10 to 15 minutes. I do not recommend hulu unless you are getting it strictly for live sports.