Hulu has a rating of 1.6 stars from 1,175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hulu most frequently mention customer service, credit card, and free trial problems. Hulu ranks 225th among Streaming Movies sites.
Hulu is a fantastic streaming service with a diverse range of content, including current TV shows, classic movies, and original programming. The ability to watch new episodes of my favorite shows shortly after they air is a major plus. The ad-supported tier offers great value, although I wish there were fewer commercials during playback
I've tried most of the movie sites and Hulu is by far the absolute worst. The website itself is slow and difficult to navigate. Their disabling of right-click makes it even worse. Movies stop at random places to load, ruining the continuity of the movie. And trying to skip ahead or back stops the movie outright for anywhere from several seconds to half a minute. You can't even pause a movie where you want because of the delay. Subtitles are out of sync with video on most movies. You have to pay to watch the movies, and then pay again if you want to watch them without ads. Even the free bootleg movie sites work better than Hulu. I tried their free trial so at least this poor experience did not cost me anything.
It wouldn't take my payment for a very long time and it has way too many ads, it shouldn't have any if you're paying. It's very glitchy, and I would not use it and never recommend it to anyone.
Cancelling. The UI for the app is terrible. Programming stinks. And rates go up 10/1/22. Enough said. Buh bye Hulu
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I canceled Hulu
I was getting double charged for over a year and they only refunded 3 months i will never subscribe again
Horrible connection. I get through 1 of every 10 tries. Then it drops connection ~ 1/2 of the time I'm watching... so that's a 5% success rate. F-
I have canceled cable and am now using Hulu for majority of my TV viewing. I do wish, however, that it would make a deal for more stations, such as BBC, AMC, etc.
Video is unreliable, it will go out for days at a time making it impossible to watch. Not the worth money you pay to have this service.
Went to login on another device gave me a verification code but didn't work said wrong code or re-enter.
The new interface and changes are complete garbage, I dont recommend it. Sorry I just upgraded, what a joke!
I just hate the commercials when you are paying for the service. Besides that it would be five stars.
Hulu is awful! Over priced and overrated! Always losing connection and too many commercials! Even when you pay extra!
Same ads over and over again, site says I am using an adblocker when I am not, techs want to blame MY machine for THEIR flaws... if Shudder can do better, they have no excuse.
Hulu is nothing more than a left winged democrat app, all the tyranny commercials drive me nuts, I have children I dont want seeing that bye bye hulu
Why does it take 3:15 to watch a program that is 1:40 long? It keeps freezing. Very, very annoying. NEVER have this on Netflix or Amazon.
What have you done? Fix it or we're leaving Hulu. Hard to get the programs I want to watch. Cannot select the episodes. Very dissatisfied customer!
Scam of a company. They require you to watch ads or make you pay more money. Just annoying. You are already paying foe the service -.-
Hulu is infamous for ripping off customers and their slow and insanely bogged down site, I hope they go the way of the dinosaur, or blockbuster.
C'mon HULU – with a approx. Net Worth of $2 billion – I think you can afford to put a TRAILER of the movies on your channel! Oh, and a better description of what the movie really is about!
We have a 6 year old large screen Sony TV and hulu no longer supports it. They act like it is 20 years old. Horrible!
Who though 144 Point fonts, constantly changing colors, poor listing order, and so many other problems, was a good idea? I thought Hulu had WAY better UX designers than that!
Hulu is not horrible but free offerings are slim pickings. Crackle has original programming and more. Go Crackle!
I tried Hulu but shortly after cancelled bc my internet provider offered me a great TV deal. Nothing wrong with Hulu itself but the customer service is RUDE! I was charged after I cancelled (no biggie) so I contact Hulu via chat. FIRST I was asked my birthdate - um that's not normal for any customer service chat line. SECOND he never asked me any questions other than email/birthdate. I sat on the line waiting for him to ask "how can I assist you" or something. I finally asked him how do I get that charge back and double check the account was cancelled. His reply was "i already cancelled and refunded" so I asked how long will it take to see refund... his reply "check email what else do you need?" Hmmmmmmmmmm well ok then. So I in turn asked if he was a customer serivce rep bc most ask questions - HELL they apologize for the issue. I GOT NOTHING!
Maybe he was having bad day but I didn't want to take that survey without letting him know I was not impressed with his customer service skills and I told him to have a good day.
BREON G - Hulu rep
I have Netflix, HBO, paramount, prime and this has the worst service. Always the most difficult to view
I sign up for the trial period. You are asked to choose what types of movies or shows that interest you/or NOT. I chose only three British, Korean and one other. Then you are asked to rate films and shows if you are interested or NOT. Well after all this, and thinking this will be a great customized experience. A JOKE list of TOP PICKS FOR ME. All the shows I chose I DON NOT LIKE come up. I wasted all that time. Very little of the three choices of what I did like came up. So its basically POINTLESS to even waste your time with this "feature' that will help you to find shows you like. So that was annoying. And worse of all. When you are watching a show and the commercials come, 1/2 the time after the commercials there is a black screen for several minutes, then maybe about 1/4 of the times this happens. You get to watch the show, and maybe it will just stay on the black screen. Or give you "Playback Failure" and you press the 'OK' button given on screen, and again several minutes maybe another playback failure or you may get to watch the commercials you just did AGAIN, and another several minutes of black screen. And if you are thinking, after many minutes of black, this isnt working. I will start again. You can start alll over, finding your show again and. Starting FROM THE START of the show. Well DONT TRY and fast forward, because you think you have past to the part you left off... and it will take you to the commercials. Again. AND guess what happens then? Black screen. THis is not a network problem on my end. This service is not worth my time and frustrations if it were FOR FREE.
Hulu reminds me of what it was like to download, or buffer, in the late 1990's. It's not worth the membership fee or my time.
The show's are good but my god can they chill with commercials!? Every 5 minutes I'm not kidding EVERY FIVE MINUTES. And even if you pay extra you still have commercials! Not worth it.
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