Hulu

Hulu support is unable to do just about everything, unless it's related to passwords. Purchasing a gift card to prepay went automatically toward a plan I didn't select. I was then unable to change the plan, why?, I'll never know. The support team didn't even understand why that was happening. If support can't help, who really can? I can't even pause my account because of the prepayment. I am allowed to cancel my account, but they still get all the money. I can't stand this streaming service. I've only had it for 1 year after the Black Friday special, and now I'm regretting applying a $50 gift card for which they basically stole and aren't allowing me to use how I choose.

Cancelled my account months ago but they continue to charge me. I call and of course I'm pit on hold and nevet can speak to anyone ever finally i had to report this to my bank and that costed me more money $#*!ing hulu can kiss my $#*! i prefer Sling any day. Gave them a 1 but should have a -1

I have Hulu movies package. To tell you the truth I got Hulu special offer doing the holidays which offers a $1.00 for a year and the movies they have on there sucks. I barely watch the dam thing. I'm checking out Amazon free movies they show better 100 percent movies than Hulu and Netflix is better than Hulu. The only thing wrong with Netflix is you have the same movie, you barely get updates. So over all Hulu really sucks with selection of movies they show. I don't even watch the dam thing Hope they get better. Hulu try showing some of the movies prime video show, and you would great.

I have tried to give it the benefit of the doubt. Everyday I have to log in again. Everytime I try to, it tells me it's not the correct email or password. It's the same one we have used since we got it. Trying to log in through Facebook is just as bad. You want to charge us for your crappy "service"? I'll tell everyone forever, to just stick with Netflix. HULU IS HORRIBLE!

This is the second time HULU has billed my credit card when no service is owned. The first time, they charged me for the free preview. This time I was away from home with a sick relative and they charged my card when my account was on hold. They have be impossible to contact so I am forced to cancel a service I enjoyed when home because of credit card misuse. I tried to call and stayed on hold for 45 minutes without service. They have a call back service that hasn't called back. There chat also did not work. What good are they without customer service?

It is the worst format for navigating the channel I've ever experienced.
I want the old one back. I would like to know how to complain directly to hulu so they know how much we hate this new " improvement "

I use to watch hulu nearly every day and had several show and movies on there. But then hulu changed there user interface and it removed my entire list of shows and movies I had on there and even deleted most of them off of hulu completely so I can't even make a new list. The new interface is hard to use and frustrating to use. I have just cancelled my subscription and will not be signing up again unless they change it back or make it close to what it was before. I would not recommend hulu to anyone anymore.

Ads before the show or movie would even be better, though no ads (especially when advertising the fact that paying extra will result in no ads) would be best. Yet, it is known that ads or annoying little pop up info will make it's way in, one way or another. The fact that ads are all throughout every single episode of every single piece of content on the ridiculous, and rather bleek, set up of the app itself. Seems rather stupid. I couldn't tell you a single ad that's shown because it ruins the show that it interrupts, entirely. Not to mention, nearly every time an ad comes up, it freezes and causes issues. Sure, I'm not the most patient but I'd rather live without Hulu than with this ridiculous ad-run excuse for a streaming service.

I have hulu. Netflix and CBS. And by far hulu sucks... it can't figure out how to load and stream more than one episode constantly claims to retrieving. But never does. Wish I could find competition to switch to. Hate hulu

With the new up coming Hulu series called 'Single Drunk Female' it is no wonder that Hulu currently ranks 110th in streaming services. Who will watch this kind of program, other drunk females or single drunk males?

If I'm paying a monthly fee for their service, I believe the commercials should be at a far greater minimum than they are. My daughter and I are trying to watch the Prince Harry and Meghan story, and the amount of commercials in it is a crazy amount. But they want to make more money, I get that. What I can't forgive is when they cut to the damn things in the very middle of sentences! Their a major frican streaming service, you would think they'd learn proper timing! My 14 year old son who makes movies could do a better job! This is why I don't watch movies on Hulu.

Every time I log on, it's an uphill battle to resume. I want to watch a series. It's starts with commercials, wrong episode, go back, try again, more commercials, wrong episode, go back, more commercials. I can't find any links to any directory. They don't keep a record of my choices like Netflix ( they're good) does, they don't provide a "next episode", it's more like a jig saw puzzle trying to use their site. And no customer service online. What a bunch of Turkeys.

Hulu has been charging me for service for the past 2 years without honoring my cancellation. They recognized I had not used it for 2 years but did not acknowledge my cancellation and would only offer 3 month credit. It was a terrible service for streaming and was not worth the price to begin with and now I am out about $150 for their mistake! Do not subscribe unless you want a bad experience. I HAVE to give them 1 star to submit but they deserve a zero star rating!

I was scrolling through a way to get good shows and I find Hulu which said they have your first month free and then later on you will have to pay its regular fee. So I was like okay let's do this. I filled out all the information and then start watching some shows. Later, I get an email from Pay-Pal, the way I said WOULD pay later on, and it said "You have just paid $7.99 to Hulu." and I was like woah... hold up. So, I figured out that they even though it said the first month was free, they still took my money. :(

When it comes to entertainment, I prefer watching movies to other forms of entertainment. This is also the case for most people I love. After subscribing at hulu.com for movies, I have been enjoying the movies I like, at a very cheap price. The most interesting part with this company is that the movies can be accessed from a wide variety of devices with different operating systems. There is also a 24/7 customer service support system which is very responsive.

Wish I could give it a half star for content because other then SOME shows the service is trash. The site crashes ALL THE TIME. They blame your internet service meanwhile Netflix and amazon I never have an issue. It's all those adds! It uses up the band width and slows everything down. How this kind of service is acceptable when your PAYING is beyond me. And don't even get me started on their user interface

Hulu has the worst service ever. I can't get through one movie without it stopping and restarting a 1000 times. I wouldn't waste my time on this service. I called customer service and they didn't seem to really want to help with the problem. This is by far the worst most unprofessional company I've ever dealt with.

Hulu has decent offerings but it is streaming and that is the problem. All streaming services are limited by time used or company used and speed of service by internet provider. So it works fine or locks up.

I dont want my daughter seeing these disgusting LGBT tranny commercials. Not only is it wrong and gross but to put things like this in a childs head is in my opinion wrong on so many levels.
I refuse to have my money go to a company that panders to liberal ideology.

First of all, I wanted to watch Grey's Anatomy season 14 so I went on Hulu, (which PAYS) and there are ADs... Like, if you pay, why should there be ads.

Netflix is much better. Hulu says you have to turn off AdBlocker so it can freeze or show you ads every 2 minutes. Not a good website.

Although, for my 2 stars, I like the sneak peeks, deleted episodes, etc., and the season 14 obviously.

Not only are the 3 minute long commercials every 8 minutes a nuisance, the quality of the picture goes in and out every few minutes. It goes blurry for a full minute and then clear, only go to blurry again a minute later. Won't be using Hulu anymore. The other streaming apps are superb in every way.

This site is pretty good. If you missed a certain TV show, you can watch it on here. The movies are clear just like your TV. They have movies and movie clips as well. This is a very good site. They have it for free or you can upgrade it. Try it... you just might like it...

I have Hulu and every time I am watching a show it stops or goes mute. I heard a few good things about Hulu and it seems they were all lies because I am very unsatisfied with the streaming ability or the way it goes mute, freezes, stops. I can never watch anything on it and I would like a refund honestly