Hulu has a rating of 1.6 stars from 1,175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hulu most frequently mention customer service, credit card, and free trial problems. Hulu ranks 225th among Streaming Movies sites.
Hulu is a fantastic streaming service with a diverse range of content, including current TV shows, classic movies, and original programming. The ability to watch new episodes of my favorite shows shortly after they air is a major plus. The ad-supported tier offers great value, although I wish there were fewer commercials during playback
I've tried most of the movie sites and Hulu is by far the absolute worst. The website itself is slow and difficult to navigate. Their disabling of right-click makes it even worse. Movies stop at random places to load, ruining the continuity of the movie. And trying to skip ahead or back stops the movie outright for anywhere from several seconds to half a minute. You can't even pause a movie where you want because of the delay. Subtitles are out of sync with video on most movies. You have to pay to watch the movies, and then pay again if you want to watch them without ads. Even the free bootleg movie sites work better than Hulu. I tried their free trial so at least this poor experience did not cost me anything.
I got a coupon to get 45 days free service. I attempted to redeem it and could not find the location to enter the code.
I spent over 30 minutes trying to look for it. I found the customer service phone number (which is not conveniently posted). I got the "long wait" msg and decided to put in the star for callback to my phone.
Nearly an hour later, I received a call back from an agent named Bethany. I started to tell her my issue and 15 seconds into the call the phone disconnected.
I immediately called back customer service and got the same "long wait" msg.
Well... HULU... YOU can have a long wait in perdition before I ever consider your service again.
After reading many of the reviews here, I feel I dodged a bullet. Thank you..
I had Hulu for about one year. I cut the cord after being fed up with DirecTV; a great company ruined by AT&T. Hulu turned out to be very buggy, it would freeze up and make the TV completely reboot at least once a day. Also, and this was the most aggravating, even after paying the extra bucks for "commercial free viewing," the programming is full of annoying commercials - even the shows recorded to DVR. Get YouTube TV, there is absolutely no comparison to the quality: the software is solid and, guess what, there are very few, if any, commercials - and I didn't even have to pay extra!
I Hate Hulu! Avoid Hulu!
Avoid Hulu! Terrible service - dropped streaming multiple times during viewing. I have the absolute best internet available and don't have problems with any other streaming service. Biggest concern is Multiple outrageous charges on credit card. My service charges last month were $98 and I'm not supposed to have ads- I cannot count the ads that play. I hate Hulu! I tell everyone I know!
If I am paying for a service, why do I have to watch commercials? Sure, I get to watch the shows the day after they air (which is nice), but I don't like paying for something and being subjected to advertisements
I really dislike the new format of HULU. I often watch TV laying in bed at night and of course fall asleep during an episode or even watching on the couch I often fall asleep. I used to be able to wake up and just restart/resume the current episode but in the new format you have to go through a ton of screens to do that. Very difficult when you're half a sleep so I end up missing entire episodes. When scrolling seasons, the new format doesn't show you any of the episodes the way the old format did. Please bring back the old format... I really dislike the new.
Do not use this app. Even the "commercial free" option spams you with more commercials than you can shake a stick at. Also they are so paranoid with piracy i cannot even use the app on my own computer because there software forbids it. Use any other app you can or pirate the show you want before using this app
I only get hulu when it's fall and my shows are on. I don't have cable or satellite so... this is the only way I can catch up on my shows. Sure, I gotta wait the next day for it to be uploaded, but that's ok with me. I usually get rid of it by Summer time. There isn't enough shows on there for me to keep it.
I love hulu live product! I think it is amazing and it saves me money on watching tv and moves! It's really really easy to setup and it is affordable! I give it the highest possible rating ever!
Will C http://www.memphis-locksmiths.com
I hate that when you search for a movie or show and it says it's on hulu but when you go to hulu and search for the show it wants you purchase another service i. E. Disney, Stars, ESPN, MMM etc. If it's not on hulu then don't say that it is. Almost every movie I've wanted to watch on hulu is not on hulu.
I got this to watch sports live. It works fine if you stay on one channel/game. If you try to switch between two games then each time you switch it makes you watch 3 minutes of commercials before you can get to the live again. This makes watching multiple live sports impossible.
When they drop support for GoogleTV customers so I dropped them. They have some good content and update enough to keep you entertained for the most part.
If they add support for more customers and I may give them my money again. Until then there are better options.
I have enjoyed the variety on Hulu, but it has always been lacking previous seasons for the shows I like and now it seems the commercials are overwhelming. There are so many commercials I'm not enjoying the programs I do like to watch. It's to the point I'm ready to cancel. I'm going to suffer through the last few episodes of the show I'm watching now and be done with it. I have seen quite a few similar complaints and it's obvious Hulu isn't paying attention, so I will find my programs elsewhere and not deal with the dreadful repetitive commericis every two min.
I wish that Hulu would stop running commercials each few minutes bashing the president. I haven't see any negative commercials against the democrats. Wonder how many Trump's supporters are unsubscribing from Hulu?
I had charges that I didn't make on my PayPal (which was my payment method for Hulu). I tried to log in to Hulu, but nothing was working. I called Hulu, and the guy acknowledged someone changed my email address associated with my Hulu account. MY account - but he refused to give me the email address. He refused to help other than close my account. They would not refund my stolen charges either. He told me to contact PayPal, and since I had previously authorized these charges, PayPal refused to reimburse me. I lost out, and Hulu sucks. Buyer beware!
Atop an already comparatively expensive subscription cost, Hulu crams in more adds than every other streaming service combined. Not to mention the fact that half of the content is locked behind a more expensive version of Hulu in which the advertisement problem is still present. Would not recommend.
The website freezes, the commercials are tedious and are the same every time. It restarts the episode in the middle of playing for no reason which is terrible. The only good thing about it is the fact that it updates its shows regularly, other than that it is definitely not worth 8 dollars a month. The glitches are just too much for it to be worth it.
Terrible service, I am trying it for the 2nd time in 2 years. I signed up for 1 day 2 years ago on a week trial and noticed it sucked. I tried it again this week because my wife got into a tv shown but the programming freezes, it skips, and yes it does play the same commercials over and over again. Don't sign up it sucks. This makes me want to break my tv because I am so Flippin angry at hulu! Don't try it, it's a waste of time.
I have the best, fastest internet my city offers, yet Hulu constantly freezes. Though the ads never freeze. The streaming seldom catches up to picture, the lips move, but the sound isn't there. I canceled my cable for this?
Do you want to charge your $54.99 for the huge package they're not worth $#*!,,, they're a true disappointment and what they give people they give you one movie and then they want to $#*! you in the $#*! for the others Hulu sucks and their true disappointment I think I'll cancel
My subscription to a disappointment
I wish other people would follow suit!.
Not good because a lot of good shpws end up expiring the newer seasons. I like to save shows amd watch one at a time then watch other ones but shows like the walking dead ridiculousness and other shows expire from hulu and dont come back. Thats so unfair. To watch tv is very expensive. Also it ticks me knowing that my favorite shows end up just dissapearing for good. Thats like you like a food and they cancel the food because its getting too much sales. Very dissatisfied!
Hulu used to be better. Sometimes I can watch abc new programs live and other times not. Sometimes I can watch work news tonight the same day and other days not. I pay for live TV options. I can't count on this and plan on cancelling. Not a fan.
My number one issue with Hulu is a reoccurring issue I have with my account. When this issue happens, I try to watch an episode of a TV series, but a screen pops up that states that Hulu is being streamed on too many devices. However, there is no one else watching Hulu when this happens. I know this, because I visited Hulu.com/devices and removed every single device except for the one I was using the first time it happened. It still didn't work.
I have subscribed top Hulu for over 7 years. I upgraded to Hulu Live so I could watch live and LOCAL streaming.
As of December 2019, they are raising the price $10 a month to $54.99. That's a big raise! Unfortunately, about 5 months ago, I started having problems with live streaming. My local NBC affiliate is cutting out, so I can't watch it live.
I called and they said it was MY problem. I called a month later and they said it was THEIR problem. A month later they said it was fixed and it was my problem. Four months and its not fixed, they offer me no discount, and they are raising the price. And now my CBS local affiliate is cutting out.
If you want to watch TV the day after its on, Hulu Basic at $5.99 is great. But Hulu Live is NOT worth $54.99 a month when it does not deliver.
If you are trying to test out Hulu + live tv free trial there is no such thing. Just Hulu is a free trial. If you add on Live tv or any additional add on you will have to pay for a minimum 1 month fee. Did the live tv and redzone add on for football season. Thought I'd have access to all games but just 2 am games and 2 late games. Redzone add on was spotty and kept kicking me out. Maybe hulu servers couldnt handle opening day. Anyway tried to cancel because you can get same thing on sling for 45/mo. Rep at hulu said i can't because its a bundle meaning only hulu is free trial. Once you add anything else on you will be billed full amount on billing cycle. So if you're trying to test out Hulu for NFL Redzone or NFL games you will have to do so for 1 month and pay full price. Just trying to help anyone else out who was under the impression you can test it free for 1 week. You cannot.
Tip for consumers:
No free trial for hulu bundles
Products used:
Hulu + live tv
NFL redzone
I've had Hulu a few months now and at the beginning i loved it. But then thing after thing started annoying me, and i don't mean the commercials i don't mind those. First why would you put a show on their that you cannot watch? They shouldn't have things that just send you to a site that wont let you watch. Also why have so many different movie trailers and like no Movies, and i'm talking about older ones not ones that just came out this year, if we just wanted to watch the trailer theirs always Youtube. And then last the reason i decided to write this review today was me and my son have been watching the voice, He's a year and a half so obviously we don't on my laptop we do on my ps3. Well today's episode will not show up and the ps3 it says it can every time i look online and their is no helpful info to show me how to watch it and if they just decided to not let you watch one on the ps3 its BS.
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