Hulu has a rating of 1.6 stars from 1,175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hulu most frequently mention customer service, credit card, and free trial problems. Hulu ranks 225th among Streaming Movies sites.
Hulu is a fantastic streaming service with a diverse range of content, including current TV shows, classic movies, and original programming. The ability to watch new episodes of my favorite shows shortly after they air is a major plus. The ad-supported tier offers great value, although I wish there were fewer commercials during playback
I've tried most of the movie sites and Hulu is by far the absolute worst. The website itself is slow and difficult to navigate. Their disabling of right-click makes it even worse. Movies stop at random places to load, ruining the continuity of the movie. And trying to skip ahead or back stops the movie outright for anywhere from several seconds to half a minute. You can't even pause a movie where you want because of the delay. Subtitles are out of sync with video on most movies. You have to pay to watch the movies, and then pay again if you want to watch them without ads. Even the free bootleg movie sites work better than Hulu. I tried their free trial so at least this poor experience did not cost me anything.
Seriously you pay more for their service and you can only watch one screen. SUCKS! And the quality you get it no where near netflix which I can watch 4 screens on.
It constantly cuts off and with more commercials than cable that I can't fast forward through. I have to pay they for this service and then they control how I use it.
Paying money to watch commercials just sounds like a bad idea! Its crazy that you have to watch 3 or 4 commercials per break and then they play them over and over!
First off hulu charges 14.99a month for no to little ads. The truth is 80% of their movies are from fxm and other networks with 7 or 8 breaks with 3 mins of ads. Hulu blames it on the networks but still steals the 15 from you. They claim to have a huge library of no ads. Again this is a lie they might have 25 of thier own movies but that about it. I just bought a month after cancelling a year ago same movies same stuff. This is a company built on deception. Boycott hulu at all costs. Even family guy and American which used to not have ads now does. Hey Amazon prime for 138.a year and no commercials. Hulu live tv buffer city same woke commercials and same lies. They give you ESPN and Disney with live tv but there's nothing on them. Do yourself and your family stay away from Hulu they are all serial liars.oh and live tv is now 83.00 a month but after the first month you get billed 93 so your not saving any money using greedy hulu than cable Amazon prime you get free shipping and movies and tv a year for 139 a year of hulu is nearly 1 thousand dollars it's not worth 30 a month if I could curse here is tell you want hulu really is.
Tip for consumers:
My email is not for you too sell
Products used:
Live tv and no ads
If you start a game late don't expect to want it till the end! When the game is done in real time it moves you right along to the next programming! Garbage. Get bend Hulu.
Tip for consumers:
Don’t do it. App is a dumpster fire. $#*! em.
Products used:
None. Cancelling it all. $#*! u Hulu.
The least before I could scroll through and see all the movies now I got to go to Papa didn't go through and you can barely make out the movies unless you have it selected on that movie it's $#*!ing stupid whoever came up the design needs to have their face smashed through a computer this is $#*!ing bull$#*! this be the last month I have Hulu Plus this stupid $#*!
Hulu has zero problems taking money out of my checking account. In exchange for my money, i have to call customer service to find out why 'my stuff' shows programs unwatched when, in fact, they have been watched. Last week, i was told 'they are working on it' and my stuff will be cured in '3 to 6 hrs'. I knew that was bull$#*! and said so. I was correct (big shock there) and here i am again.
Another week, same problem.
I call and im told Hulu is suffering from 'high call volume' and i can be called back. Before i can choose that option, some guy (*$#*!) gets online. So much for 'high call volume', eh? Twelve minutes later, i have rattled off the last 4 digits of every credit card i have and none match what is on file. Because i have paid my bill and the 4 digits are not matching, i can't be 'verified.' that, imo, is a bigger issue than what is watched vs. unwatched and when i ask to speak to somebody about THAT issue first, I'm told I'm 'hostile' and he refuses to transfer me.
My money is MY priority and i can readily understand why it is not $#*!'s. In exchange, i could care less about $#*!'s finances.
So what would you like to do? I have options. File a BBB complaint, stop payment; switch to Netflix, Amazon Instant Video, Vudu, Crackle.
It appears as if I am paying you to answer that question because God knows I'm not paying for anything else. Drop kick me, Jesus, if I'm lying.
* name changed to protect the stupid but I do have the call recorded.
Great site, almost every TV show from the network channels is available. The only disappointment is that when you pay the monthly fee you still have to watch a TON of commercials.
HULU is the Comcast of streaming services. And that is pretty bad. Constant buffering, very ugly "customer service" (if you even want to call it that). Back to NETFLIX
Use your credit card company as the referee.
They will act as the go between and will give you your money back after you and Hulu state your cases.
So far this year I am 3 for 3 on winning my cases.
Always loosing the signal. All the time, middle of your favorite show - out goes the signal. Tonight again, its been out for a half an hour. Very unhappy!
I put my Hulu billing on hold in July of this year KNOWING I wouldn't have the money to pay for it and just about 2 weeks ago, I come to find that not only was I charged for the month of July, but for the month of August as well. On top of this, I was charged by my bank an overdraft fee of $36. The only thing Hulu did when I called was reimburse me for both July and August and now will reimburse me for the month of June despite the fact that I am a student with no money to pay the overdraft fee. It is not the bank, nor I that is at fault but it's Hulu and they're refusing to pay for my fee. Worst service ever.
Watch 3 adds. Start ur show, then 10 seconds into the show, 3 more adds! & you're forced to watch em! You can't skip em! 0 stars! *******@ck this $hit! Netflix is better. To many damn adds!
Too many connection issues. I seldom have problems with any Netflix or Amazon or any other service. I won't even comment on the commercials. The only reason I have Hulu is for South Park.
Probably going with cable Tv. Hulu keeps refreshing during a program and it gets annoying. I have Cox giga blast and it still refreshes during a program. Get it figured out because you suck!
I had Hulu Live and just couldn't stand the amount of commercials for $54.99/month. If you DVR your programs YOU CANNOT FAST FORWARD through the commercials! OK....so I purchased additional DVR with Fast forward capability for an additional $5.99/ month and guess what....THERE ARE STILL COMMERCIALS!!!!! Come in on Hulu really!!! I said F it and went with FuboTV for $54.99/ month where I can fast forward through commercials FREE, more entertainment channels (especially Viacom channels), no buffering and their VOD is not inundated with COMMERCIALS!!! Go to Fubo TV . Hulu/Disney needs to stay as a sort of Netflix. They need training in Live Streaming!
At first Hulu used to be a great alternative to Netflix because they had shows you could watch on command that were not available elsewhere. But now they took off a lot of their shows because they are not broadcasted on live TV which is now THE ONLY WAY YOU CAN WATCH HULU IS IF ITS LIVE ON TV. Its like already having a network like direct TV but paying an unnecessary amount every month for the same exact purpose but less accessibility. Canceling my membership as soon as it runs out, don't waste your money on this app.
Recently took a look at a bank account that I rarely use and discovered that Hulu continued to charge my account AFTER I called and cancelled. A solid year of Hulu charges at 6.99$ When I called Hulu they confirmed that I had not accessed my Hulu account for over 1 year although they could only refund me 4 months of charges as that is their POLICY! Is it also your policy to continue to charge your customers?
Called Hulu Customer Service, rude, disrespectful and informed me I would have to contact my bank to be refunded the rest of MY money that Hulu STOLE! Epic FAIL Hulu! Epic FAIL! I will NEVER subscribe to Hulu again!
Tip for consumers:
HULU wont refund my money with the exception of 4 months even though they charged me for over 1 year
Products used:
HULU subscription
Hulu abandoned its Queue in favor of a Watchlist designed to promote shows I would never watch. Hulu sacrificed its market advantage by taking away the ability of viewers to navigate easily.
Hulu is ok. Nothing great. If you don't have hulu don't worry you're not missing out on anything. Their customer service on the other hand is terrible.
Hulu's content can only be streamed in the United States. If you're not located in the United States you can't access any of the videos or shows on this site.
I cancelled my service, yet i still get charged and nobody answers the phone there. I will do what i have to do to get my money back it was wrong of them to take very pissed off!
I can't even read the subtitles. Wtf where you guys thinking? Do you not even test out your new "updates"? Your whole team at Hulu is a failure. If you don't fix this $#*! ima bounce
If you are having problems with constant buffering try switching to microsoft edge if you have windows 10. I was using Google. I have had no problems since the switch.
Seriously OVER IT!
If I have to see the same good bones bull$#*! commercial I'm gonna loose it!
I pay 100 a month for BULLS**T
COMMERCIALS
FEBREEZE AND INSURANCE AND DUMB PREVIEWS FOR DUMB A** match make or remodel shows!
I'm OVER IT AND PISSED! I feel so screwed by Hulu!
It's made and so angry when I should be so entertained after a long day I would like to relax not with DAMN 200 second commercial bullsh*t
When I supposedly pay to NOT HAVE COMMERCIALS ITS FRAUD AND BS!
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