Delivery went well, however, I did not get a call the day before, I happen to be at home when the driver called saying he was 15 minutes out. My driveway is 1/4 miles long and I had to meet the semi out on the main road. Not sure what would have happened if I wasn't home. Instalation was not hard
Was Delivered, affordable, and nice delivery guy. Only complaint was they were supposed to deliver the fan to client's project. They delivered it to our office. We were under the impression that they would deliver to the project and deliver it to the garage and have a tommy jack. Unfortunately, the delivery guy said he has a semi and i can't back into the driveway of the client's project. Now we are going to have to rent a piece of equipment to load and unload the fan.
Arrived as promised but I had to go to local truck stop to offload onto my pick-up truck. I had requested a straight truck with a liftgate since eighteen wheelers cannot turn around on our road. At least it had a liftgate. There was no manual with the unit however.
Overall a good price but I noticed some defects on the coil and the condenser unit upon opening the box.
Well I received what I ordered from your company. I have yet to install the AC system!
I was disappointed when I saw how the unit was shipped! AC condesor is a very fragile unit by itself. I would thick the shipping box would be better designed and better built to protect the new AC unit. There was a little damage to the fins, but this is understandable seeing the precarious shipping box unit was delivered in!?
As I said I have not had the unit installed just yet.
Tom *******425
Great service with knowledgeable tech on the phone helped me narrow my choice for the proper unit. Received my fan and had it successfully installed by my professional electrician. Very happy with my product and it helps circulate air flow in my garage well.
Arrived in unbelievable packaging. Installed in metal workshop, but I kinked a line and had to repair it. Vacation in the meantime, so I'll get it serviced when I get home. Looking forward to a cool shop.
This is my 2nd purchase thru HVAC direct. I purchased a furnace last fall and a split AC system this spring. Both experiences were great. Very attentive customer support. Both the furnace and Ac are working great.
Fast delivery. Easy to install, works perfectly. Recommended
It took 2 business days from the time I placed my order till it hot my door. I haven't installed the unit yet, but the quality looks amazing. It's the ACiQ 4 ton ducted split, going in my 40x50 hobby shop. Should make working on the projects much more enjoyable!
Overview
HVACDirect.com has a rating of 4.4 stars from 1,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 297th among HVAC sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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