HVACDirect.com

Web site is easy to navigate. Prices are very reasonable. I wasn't sure about the shipping part, but after receiving a phone call from RL carriers to set up delivery. They did exactly as promised, they called me an hour before the lift gate delivery. Products came from the Goodman factory straight to me. Arrived shrink wrapped on pallets, in good condition. I will be ordering my next 2 units from them also. I do wish they had more options for duct work, but no big deal. I just Went by Ferguson's on my way.

Experience was great. I have back issues did not tell driver about it just asked driver if he could please pull his truck to garage and unload heat pump. Driver looked at driveway and said sure he sat pallet in garage. Everything came new in factory sealed boxes wrapped with shrink wrap no dings or scratches. Would I buy or recommend hvacdirect.com yes I would for both. Also, I received my unit in 4 days very fast I even called back the next day and added to my order all came as promised.
Thank you hvacdirect.com ya'll are the best,
Larry and Kat

Very Helpful I installed the furnace myself, having to keep two a coils about it. The Goodman furnace was very well made and quite compact. I absolutely love the low speed fan option as I am using geo thermal cooling and the fan is quiet and perfectly balanced to give a nice steady flow of cool air into the whole house. I could not have found a more perfect furnace for my unique application. I am looking forward to using the low speed fan to blow warm air from another coil from my outdoor wood stove. I am very happy with my purchase and want to thank each of the sales people and customer service folks I spoke with. God Bless your company. Rod Douglas

Awesome shopping experience from size calculation to selection financing and free shipping! There was a small issue with delivery that was corrected by carriers and item arrived as scheduled. The only thing is the website doesn't include information or product ordering info for specific sensors for 92% or < furnaces when you choose to add the Aprilaire whole house cleaner, nor any info regarding needing that model 51 sensor. The model 51 sensor is not included in the furnace wiring. We ended up ordering it from Amazon.

Very good quick and easy. I had ordered the wrong item a/c instead of heat pump. Because I had added add on heat package Jeff Littlejohn called me within 20 min. And asked if I had intended to order the heat pump He saved me a huge headache so thank you Jeff. Heat pump arrived within five days delivery gentleman was spot on. FYI Goodman however dose not honor 10 year warranty if heat pumps or a/c units are purchased on line, unless professionally installed by a licensed dealer per the owner manual provided with the unit