The AC unit delivered un-damaged as described. I will use these guys again.
I received my new condenser and 2 wall units with accessories in a few days. It's all installed now and working great.
Thanks for the great product. Thank you for the wonderful customer service and timely return calls for shipment dates.
I ordered the new heat pump on a Friday afternoon and it was delivered the following Tuesday. The unit was well packaged and arrived without damage. The unit was installed per the manufacturers instructions and is operating as expected. Very pleased with its performance.
It was great to talk to someone to get the order together and the delivery was amazing. The driver was kind, helpful and made sure I had what I ordered. Just top notch.
Order that shows as "in stock-resdy to ship" never shipped, customer service lie, manager of customer service lie, you always hear it will be shipped tomorrow or some time soon. Save your nerves, shop somewhere else.
It has been a good experience to be able to count on you. I did everything from my home without having to move and it took me just a few minutes. I will definitely continue to be a frequent customer.
Overview
HVACDirect.com has a rating of 4.5 stars from 1,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 297th among HVAC sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members