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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 26,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,344
value
1,095
shipping
600
returns
590
quality
1,077
This company does not typically respond to reviews
+294
How would you rate ID.me?
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Oregon
1 review
1 helpful vote
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Verification is not easy
December 11, 2024

It took me 17 verification attempts over a period of 3 days to finally get one approved. When you are older and have hand tremors taking a picture of a document isn't easy. Besides that even the scans from my multifunction printer were not accepted. I did try the in-person verification at a UPS kiosk & that wasn't any better as the camera is stationary, but you are now holding the document.
Besides the above be sure you know exactly what they are verifying. Every choice of primary and/or secondary documents they accept do not work.

Date of experience: December 1, 2024
South Carolina
1 review
0 helpful votes
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My way to ID!
April 2, 2025

Exceptional. Helped prove I work in Healthcare so I could get a vacation discount at Great Wolf Lodge 🐺

Date of experience: March 23, 2025
Oklahoma
1 review
0 helpful votes
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Good Ideas
April 6, 2025

Having a US Government internet login account is a good idea to be secure and usable over different agencies.

Date of experience: March 17, 2025
Michigan
1 review
0 helpful votes
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Inefficiency at its finest
March 25, 2025

Multiple steps, confirmations, verifications, picture taking of front and back of license, submitting info, video confirmation,...too much.

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Functional
April 6, 2025

Very easy to use with step by step directives. This wasn't a nerve racking experience...very smooth operation.

Date of experience: March 7, 2025
Mississippi
1 review
0 helpful votes
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Registering with ID ME
December 11, 2024

It was a great experience signing up with ID ME. I know this is the future of things to come especially when it comes to identity theft. Upload documents before beginning will make it more easier. So don't put it off, jump on it now.

Date of experience: December 1, 2024
Oklahoma
1 review
0 helpful votes
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Extremely essential
February 3, 2025

It was easy didn't take long and very necessary for just about anything you do when seeking services or filing your taxes or needing w2s

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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ID.me easy to use
February 3, 2025

Don't let it fool you. Easier to use than it seems. Just a few steps and you're all set up. The facial selfie looks pretty cool!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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This was easy and fast for signup for government programs. Felt relieved afterwards. I was dreading it as a Boomer of limited electronic competence.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Super helpful and time Saver
January 1, 2025

Needed to sign in on EDD to get records of Disability insurance payments and my old password so my ID me account make everything a lot easier cause they already have all my information including facial recognition methods so did not have to go to a long process of identifying myself again.

Date of experience: December 21, 2024