ID.me
Overview
ID.me has a rating of 4.2 stars from 26,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,344
value
1,095
shipping
600
returns
590
quality
1,077
This company does not typically respond to reviews
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Florida 1 review 0 helpful votes
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First experience
November 2, 2023
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Date of experience: October 26, 2023
Illinois 1 review 0 helpful votes
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Good job
November 8, 2023
GreatjfhchcjcjvjvjvjvjgjgjvuvjguftsrsrsrFzgx nj lnpnkvuxtzraesrz
Date of experience: November 8, 2023
California 1 review 0 helpful votes
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March 26, 2023
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Date of experience: March 26, 2023
Louisiana 1 review 0 helpful votes
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Hi
May 16, 2023
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Date of experience: April 16, 2023
Kentucky 1 review 0 helpful votes
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October 12, 2023
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Date of experience: October 12, 2023
New Jersey 1 review 0 helpful votes
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March 28, 2023
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Date of experience: March 28, 2023
California 1 review 0 helpful votes
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%
December 10, 2022
Is ok and faster gogo ggggggggggggggggggggggggggggggggggfffff
Date of experience: December 10, 2022
Yamana C. — ID.me Rep
over a year old
Hello Juan! We are glad you were able to complete this process quickly! Thank you for your 5-star review of our service. -ID.me Social Response Team
Oregon 1 review 0 helpful votes
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October 4, 2022
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Date of experience: October 4, 2022
Olivia C. — ID.me Rep
over a year old
Hello Evan! Thank you for your 5-star rating of ID.me. -ID.me Social Response Team
California 1 review 0 helpful votes
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Great customer service
September 8, 2023
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Date of experience: September 8, 2023
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
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Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
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Hello Nathaniel. We’re glad you were able to complete your verification successfully. We appreciate your feedback! -T, ID.me