Ideal Image

I wish I read the other reviews before falling into their trap!

The lady who did the consultation with me kept convincing me to click (next) and click (I agree) and did not warn me that once I click on agree, there is no going back! And all purchases are final, and no returns or refunds. I called the next business day to cancel, and I was shocked that they will not refund my plus $5000, even with a fee.
I do not recommend Ideal Image to anyone! They mislead you and convince you to click yes, click I agree without mentioning that we're going to get your money and will not refund you even if the service has not started yet! This is ridiculous! I will make sure to mention that on Ideal Image Social Media over all platforms.

Extreme disappointment and deception with Ultherapy.
Painful burning sensation rapid heart rate and rise in blood pressure and this all happened within the first ten minutes. Impossible to continue the first session. The attendant stated someone would phone me at the beginning of next week. No one from Ideal Image ever phoned me. I called in mid-week. I spoke with two gals, the second woman stated that she would phone me soon. Ha lies, she never called back. I
Also, I telephoned the day after the "first" session and told them "I am canceling the second session which was scheduled seven days later. They have not yet reimbursed two grand I had to prepay.

Just horrible services! Nurse who are not trained about beauty! They are good for hospital but jot in beauty industry! Rude nurses! Do they know how much client paid for those freakin services? I regret purchasing treatment from this lousy place! Thought it was a fancy place to have my beauty treatment but they don't even provide blanket! No basic cleaning of face before treatment! And they don't numb your skin before performing those insanely painful laser!
I had 2 nurses who were $#*!ed up my day! I had terrible headache after the ultratherphy and BBL because it was so painful procedure without numbing cream.
Regret Regret Regret! Go find somewhere else to do anything just not IDEAL IMAGE!

What a horrible service for scheduling your touch ups. It seems as though they wouldn't wish for people to be able to do apts for touch ups however if it's a new client then you have availability. The system doesn't allow apts more than 7 days out and the customers have to be calling everyday to see if anything that fits their schedule becomes available. What type of customer service is this. Then the touch up prices increase and they say your are not guaranteed your touch up price just a discount. This is deceitful. Will prices continue to rice and you have to keep paying higher prices for a touch up that you advertise as guarantee for life? Soon enough a touch up would be as much as the full treatment. Then they say the price has increased by 40-50$.

I have had multiple services with Ideal Image recently I purchased more botox and I cannot get an appointment because they have no staff. I called and asked for a refund and they refused to give me one because of my contract. They are letting people purchase services they cannot offer.

My appointment with IM was canceled. Today I was contacted by ideal image, regarding my scheduled appointment for Monday July 31st@ 9:am. The receptionist asked me, what's another day and time worked for me. When I gave her some dates, her response was we don't have any appointments, until September. I was pissed off! They called me 3 day before my scheduled appointment, with absolutely no dates that would make up for their, BS mistake. This is always a bad sign, about any company! I regret EVER calling them or paying them my money!

I paid in full for services, and then had a financial hardship occur a week later. I requested a refund, but all I can get is a rep quoting their no refund policy. No empathy for the situation. I just want MY money back.

I personally had a bad experience with the Ideal Image in the Woodlands TX
The agent would not let me know that my first appointment was 2 months out until I payed my money. She claimed schedule wasn't visible until paid. Then I received a call saying the machine was broken. I received another call saying a nurse called in sick. They then told me my appointment would be pushed out to more than another month later. In addition, they really can't tell you how long the results from the ultherapy product will last or when you will actually see any results. It all seems too fishy. I asked for a refund and they refused although they did not fulfill their fiduciary obligation so "Buyer Beware!"

Was promised service done by my vacation signed then got hung up on only to receive an appointment 2 months after vacation. Sales rep lied to get a sale I called immediately no answer called next day and was told I was able to cancel and a case number was started I would get a call 1 to 2 days. No call back I call again and again and get run around. Now almost a month later an hour of wait time after refusing to get off phone with a promise someone would call. Tyler got on saying the contract cannot be canceled due to buyers remorse. Sir its not buyers remorse, I want services just not with your company because you guys lied to me. I have not received any service and refuse they are shady, sneaky, snobby liers. Warning so many more companies out there that are concerned about you not pushy lying sales people.