Ideal Image

After two office visits, I was told that I had no more sessions 😭. Ideal Image, Fort Worth, TX Hulen area, LIED to me...the machine didn't work properly, I had to HOLD it in place, during BOTH visits! Also, I "fell" for the buy Alle program; it was an extra $279.00, supportively gives you discounts on future treatments. There will be NO future treatments and I feel SICK TO MY STOMACH for allowing Ideal Image, to "real" me in; I took before and after pics also and to date...I HAVE NOT LOST AN INCH! They need to be INVESTIGATED... SERIOUSLY!

I contacted them inquiring about fillers for a couple scars on my cheeks and was talked into ultherapy. I was told it would be a life changer for me. I had to wait two months for an appointment and when I had the treatment done, it was very painful. By that evening, I had welts all over my face and blisters on my chin. I contacted them and sent pictures to be told it was normal. After researching, I knew it was not normal and must have been done incorrectly. I was also told there was zero downtime. This was very untrue for me as my face took weeks to heal. Nine months later, I had zero results. I would not recommend ever having ultherapy done here and going to a doctor that knows what they are doing.

I agreed to a service. I borrowed the money from Ally. Before i ever went for an appt, my income was cut in half. Ally agreeing to cancel. Ideal Image reps acted like payday loan sharks on the phone. Aggressive and rude. Offered me $300 off as a one time courtesy and told me otherwise i had to pay in full that day. Like hell. Ally has been very understanding. Ideal image trying to strong arm me into treatment i don't want and cannot pay for due to income reduction. Never again.

I had the bad idea to contact this company to get some treatments and purchase a treatment for my neck, at the time of the treatment the nurse on charge started explaining for me the treatment and clearly said I don't need that + many informations were missed by the consultant on the video call. In the end and they do not accept cancelations, I do not feel comfortable and confident to get any treatment from them. They have the worse customer services ever and do not recommend them at all for anything.

They had to reschedule me for my lip filler to a different location that was farther. I was a little late so they wouldn't take me and were not apologetic at all. Then when I reschedule and sat there for 20 min, they told me I can never get filler there because on my medical record I disclosed that I almost passed out from a penicillin shot when I was 18! Over 12 years ago...even though I've had fillers done multiple places since then! What kind of place will do Botox on me but reject me for fillers for this!? Doesn't make sense and I had already paid for the fillers on a black Friday deal... still have not received a single email!

Purchased a $3000 laser hair removal service. Did not work for me at all, I end up getting way more hair then what I had. When they saw my before picture from my first visit and my pictures after My 6 treatment they acted surprised and switched me to another machine and offered me 4 free sessions while I was asking for a refund. I did 2 sessions and it's getting worst more hair is showing up. It's been months and I can't get help with my refund or to get a reply on my email with the manager. They will try anything just to not give a refund back and they always put you on hold for ever. Worst laser hair removal place I've ever been at

Results were minimal, price was higher than competitor. Initially recommended to do six applicators on the first visit and four on the second visit. Compared to Associated Skin Care it looked like a better value, $3795 versus $500 per applicator. At treatment the nurse instead decided on four applicators on the first visit and two on the second. The results were poor. The treatment they wound up choosing was $795 more than what the competitor would have charged. Yet they insisted we had used up the treatments and would have to start over and pay for any additional applicators. I typed and provided this information to give Ideal Image a chance to make it right but received no response.

Forced me to sign for membership and I'm not interested for the discounted service they offer for being member. All I need was Botox. The receptionist told me I wont get my money back for membership. Feel like it is a big scam.