Ideal Image

I have attempted to cancel a simple appointment due to the fact they couldn't get me the treatment for over a month. I received treatment at another location. They are now harassing me and refusing to give me a refund for services I never received. I was never informed that I could not get a refund if I cancelled the appointment. This company has seriously unethical business practices and trys to trick people into services telling them that NEED them. This is a purely cosmetic no one NEEDS these services. They won't stop calling me and trying yo retain me as a client. After this nightmare I will never be a client of yours. Leave me alone and give me my money back.

Spent $6,000 and I should've gone with sonobello. Coolsculpting what a waste very little to no results and in fact feel like I gained weight around the areas that were done. I work out and eat healthy so this is more frustrating and disappointed. Wish they should have advised to wait after I turned 50, only would have waited 1 year later. Employees were nice which is why I gave it a 2 star rating.

I booked full face and underarms laser removal with them and my loan application was accepted but since they were booked out of appointments for over a month, they said they would have to re-do the loan on the day I'm visiting. So I make it to my appointment and the full face laser treatment was only the lower half of my face and neck - apparently nose and forehead doesn't count under face and need to get a added on package for additional $1600 and I called my loan provider to ask regarding the payment start date and they said they haven't received any loan application? So ideal image went ahead and did my procedure without an active payment and now I'm supposed to pay them $500 for one setting? Could you help me make sense of the customer service? On the day I went to my appointment I asked them if everything's taken care of and I was told yes? Over priced and would not recommend, please take your business to Milan - they actually care about you and provide the best service.

If you want to get No results with coolsculpting, go to this company. The only fat you're gonna lose is A FAT couple of thousand dollars. Same with laser hair removal. They offer a membership then when you go for touch ups it's $50-$120 each time. I'm talking about my personal experience!

Very bad customer care I showed up for my appointment. They told me that I was not able to be seen when I called the one 800 number to let them know what happened. They offered me a $20 coupon for my next service. I have been a long-term customer and drove one hour each way to get there and this is not the way to treat patients, very dissatisfied with their service

Offered me a terrific deal but despite the fact I have been using Allē products for years. Refused treatment. Why? I had hives 40 years ago from Benadryl. After almost 2 hours of my life wasted I'd say skip it.

First of all I purchased a pair of fillers the best. Then the same day purchased 2 more. When I finally was seen after them over booking the assistant I had did not listen where I wanted them she told me she thought I needed them very dissatisfied. Then went back for my last filler and of course they scheduled me for a Botox so I was unable to receive my filler. I'm done they lost me n what I owe

I had the membership. I was guaranteed a price for a service. After the service, when I went to pay, it was significantly more expensive. I was told "well, we did send a notice about the price change". (I think it was in my spam). I just called to ask to be removed from the membership. The person on the other line had a very bad attitude. There are a million places to spend money and, for me, this will no longer be one of them. Horrendous custom service, treatment of employees and business practices.