Ideal Image

If I could give them 0 stars I would. They have someone call you and sign you up on a package which is expensive and tell you if you have a medical condition and they cannot perform the procedure they will refund the money. This is a lie! Do not sign up for their so called loan. They could not service me as I have an auto immune disease and past skin cancer which I told the person before I signed up I had and she assured me I would get a refund if there was a reason I cannot get the service. I went in for 2 consultations and they told me due to my auto immune disease they could not service me without a doctor's ok. I cannot get a doctor's clearance and so I called to cancel. A manager called me today and said there were no refunds and it was in the contract. They did not stand up to their word. I told them I couldn't get their service and they need to return the funds to the lending company. She said they could not and would escalate it to a higher person and get back to me in a few days. I also found they have a lot if customer complaints and others who could not get their money back. Beware of Ideal Image!

I went to ideal image 5 weeks ago there is still no results my stomach is still the same I contacted them and told them I didn't want the other set because nothing happened with the first set to just give me my bill for the first set they informed me that that manager will contact me which she never had I reached out again to idea image they said the same thing it's been a week I haven't heard from anybody they are a complete rip-off I'm going to write a review every week if I have to talk to some lawyers and reach out to the news because they should not be false advertising things that aren't true I'm a proven fact that they treatment don't work and on my next review I will upload pictures

Memorial Day, 29MAY2023, it was advertised that laser hair removal was 80% off. Told it was only that day which was not true as it's still advertised as such days later. I filled out the contact info on the website to inquire pricing for underarms, full Brazilian, and full leg.
The gal on the phone tells me full retail for that is somewhere around $33,000, with the discount it's $5,900, and if I sign up that day $350 is taken off. This is for 9 treatments over 16 months and any touch ups after will be fully covered. Now me being my naïve self, thought that was an incredible price and was stoked, literally almost signed for the loan to do it. I called my husband to make sure he was okay with the purchase, he was not and I was so shocked and mad…. Glad he was against it because it wasn't a deal at all. After looking around locally for the same treatment that's run at facilities with actual physicians … the "discounted" price is what normal pricing or similar pricing for that procedure is.
You're not getting a deal.
Shop around and do your research to see if there's a better option. I feel so scammed and I didn't even make the purchase (thank goodness). They lie to your face and rush you, almost felt like buying a car from a dealership that's on commission.
I hope this helps someone on their journey of laser hair removal. Best of luck.

I contacted Ideal image for a full face and neck Ultherapy. I am very busy so I have made an appointment to do all at one section. The first day I went there, I was told that my appointment was broken into 3 section because it is too much to do all in one section, the appointment s were half an hour, 2 hour and 2 hour. The first appointment was only 15 minutes and a few zap, she did not do for head, she said because of nerve, they do not do for head. The 2nd appointment took about 30 minutes and she did not do my upper lips and chin and she said this is not part of a full face package. The third appointment was less than half an hour and she only did both side of my neck (less than 1/3 of neck) when I question this, I was told because of Thyroid glance. I was so disappointed because I paid for a full face and neck and I end up with less than 1/3 of face and neck, also they have broke my appointment into three appointment, so I have to travel 3 hours for a less than an hour treatment. Also, the new nurse was working on my neck, I really feel like she did not know what she was doing doing. I am so disappointed about the whole process that I want to file a complain against this place.

BE VERY WARY OF THIS PLACE. This place gets you in for a "consultation" you tell them what you want but they add services you dont want then you are swindled into some loan agreement to "save the pricing" and are told you have time to think about it but you get home and realize it was actually a loan they got the money for before you even get home or had all the services you didnt even go there for. So you HAVE a loan on services not received

I had signed up for cool sculpting but was later told by my doctor that due to medical reasons I couldn't do I sent in my letter from my doctor and was told that she had to tell them what was wrong with me in order for them to refund money back to financial company they kept the money and I never received any treatments because I couldn't they are scamming people they asked for a letter and I gave it to them only for them to say we need to know what is wrong with you I should not have to tell them what I'm going through my doctors letter should have been enough

DO NOT WASTE YOUR MONEY. I was lied to on a couple different accounts by the sales agent who sold me the Ultherapy treatment for chin and neck. I spent nearly $2,000 for the treatment. I was told I could finance the treatment with ZERO interest. After the sales agent took all my information, it turns out there was interest. Not only that, I was promised the payment would be an even $300 a month, in the last 5 months more and more interest keeps going on my payment. So I was lied to to make the sale basically. On top of that, I was told it would take one treatment and I would see amazing results. Not only did I not see ANY results nearly 6 months later, I actually feel like my chin and neck got worse. The sales agent went above and beyond showing me images and discounting the treatment, but nearly 6 months and $2,000 I've had zero results and now I'm forced to continue making monthly payments that are more then what I signed up for. Extremely dissatisfied with Ideal Image, I will be going on 4 other review sites to make this statement seen by more people. All and all, don't go to ideal Image, place is a scam.

I have emailed and called this place they are NOT true to their advertisement! Back in August I had a formal gala to attend wanted to look extra special and I decided this would be the road to go! The person I will assume a sales GAL! Told me back in MAY 2022 oh yeah you will be good to go by August! I was excited (yes I asked this heffa questions and she straight LIED to me! When I got to my appointment June 3rd I was informed that I could only get one treatment every 90 days, AFTER I signed the contract! I have complained but no one CARES! DO NOT SIGN UP FOR THIS CRAP I HAVE NOT GONE BACK! I SCHEDULED MY NEXT APPOINTMENT 90 DAYS LATER THEY CALLED ME THAT DAY AND SAID I COULD NOT COME! IT WAS ON A SUNDAY AND THIS IS THE DRUID HILLS LOCATION! THEY TOOK IT UPON THEMSELVES TO SCHEDULE AN APPT WITHOUT MY CONSENT MAKING IT LOOK LIKE A NO SHOW! PLEASE DO NOT GO TO THIS PLACE! NOW I AM HAVING TO PAY FOR SERVICES NOT EVEN DONE! THEY GET A ZERO FROM ME!

The horrible experience I got from ideal image takes money from people dont provide the service they promise, dont want to return money where is the costumer service, they working against the law

I recently had the unfortunate experience of dealing with Ideal Image, and I feel compelled to share my frustrating ordeal. In all my years as a consumer, I have never encountered a more dishonest and unscrupulous company.

My issue with Ideal Image began when they took out a line of credit for a facial hair removal service they never provided. It's nothing short of theft. I I had scheduled an appointment with Ideal Image in September; however, the day before the scheduled appointment, I received a call informing me that the technician was unavailable and that my service would have to be canceled. I never received a call about rescheduling. However, I received a statement in the mail from the credit company stating $2000 was charged for their services. I called the credit company to tell them I never received services, and they advised me to contact Ideal Image to get a refund credited back.

When I called Ideal Image, I was met with indifference and excuses. They acknowledged that I never received any services, and that THEY canceled my services. However, they claimed that they couldn't refund me for the service, citing vague reasons. It was abundantly clear that they had no intention of rectifying their mistake.

This experience has left me with a credit balance on my credit report for a service I never received, and I am deeply frustrated. Ideal Image has demonstrated a complete lack of integrity. It's outrageous that they can take money for services they never deliver and then refuse to issue refunds.

I would strongly advise anyone considering doing business with them to think twice. They are unethical. Steer clear of this company at all costs, and be wary of their unethical practices and complete lack of integrity.