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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was glad to order again. This foundation is so well matched to my complexion and the free gifts are a nice treat. I took one star away because after I placed my order, I then received a text message with an offer for an additional percentage off. It was delayed so I lost out.
Love the products. They're usually good and I look great.
I love all of your products not a fan of auto replenish because I seldom wear full face makeup but the products I use daily are amazing!
I only ordered 2 items but have 3 charges! Please explain or I am cancelling my order!
Would like a really clear color chart of all the foundation make up shades. Taking the quiz over and over isn't productive. Also you offer a discount code but it isn't easily accessed at check out. So it cost me money.
I accidentally clicked on the ad-on product thinking that I was going to get a 20% off code. Now I need to wait until I receive my order to get my $45 back. I was not planning on spending more than $100 on this purchase which is frustrating cause apparently it can't be canceled. The add-on order is a click bait, and now Im hoping the product I was actually interested in meets my expectations.
The Il Makiage website was extremely frustrating and not as user-friendly as so many other site I've visited. It took waaay too long to get the items I wanted into my cart as I had to keep going back to find things and add them as opposed to a link on the cart parge allowing you to quickly return to shopping. Additionally, items in the cart would disappear from the cart and I would need to re-select them. Hopefully the products will be worth the frustration.
This company has one of the greatest customer service and support. Very quick to respond and helpful. Their products are amazing, I have been using the foundation since 2019 and I love it!
Sometimes make up sales can be complicated and risky. All I can say so far is that the quick test was simple. I loved the visuals! And any company willing to let me try the product first before paying is assuring me that they really care & believe in their product. I'm looking forward to being a believer. Can't wait to get my match in the mail! I'll let you know! :)
I've been using iL Makiage products for a few years now. Recently a friend was visiting when my shipment arrived and saw that I had received a full size Lip Crayon Color Rio GREAT COLOR in with my order. After a quick chitchat, she had me order her a Face Primer and the lip gloss that I was sent for free. She just LOVED it and had to have it right away. I heard that her order arrived to her today.
Since I have purchased these products, I have seen a change. I love the new me!
So far my order experience was great I'm looking forward to trying the foundation and concealer.
I was able to complete the quiz and place my order in minutes! I love that kind of service, and I look forward to using the product!
First foundation was way off on the undertone, to pink. The replacement color was just fine but oh god. I've never seen such a watery foundation. It wasn't coming out of the pump it was coming out of the sides surrounding the pushdown. Not the best experience for me.
I Completed my reorder from Il Makiage recently. The reason I continue to return is simply because I have been happy with the makeup coverage from their products. I have been a loyal customer for 2 years now.
I loved the questions that led me to my purchase! Easy and the recommended product was just what I was looking for! Then to top it off, I got a discount code before I checked out! Already told my bestie to check the site out!
I didn't requested a deliver of your products. Stop delivering your products when customer requested to stop and not to deliver
I had my cart with items in it and you guys sent me an email to get free shipping and 20% off my items. I got the free shipping but not the 20% off. So now my bill is over 200.00 so as often as I have ordered your products if I get ripped off again I will not be ordering again. I left bare minerals for the same reason after they would give you a total and a code. They code some how wouldn't work. I was looking for other companies anway and found and tried you and I was impressed so I have been ordering a lot from you guys. If you can look up my order and take 20% off my total.
Thank you I will keep an eye on my bank and email to see if you make things right. I'll let the customers know as well to clear your name.
Again thank you for your quick response.
Kind regards.
I want to know WHY I had to place two different orders to buy two different shades of the same foundation? Not right.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members