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Il MakiageReviews 8,846

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
365
quality
352
This company responds to reviews on average within 8 days

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New York
1 review
0 helpful votes
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More information
March 6, 2025

When I go into my account it says no orders but I received a confirmation of my order so I cannot see any progress in my account or shipping information.

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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Great product! :)
March 5, 2025

Arrived quick and happy with purchase Thank you for the value of the product and the quality is excellent wonderful product and great customer service, also was very delighted with the awesome gift they included with my purchase and would recommend it to my friends and family Thank you

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Zero difference
March 5, 2025

Been using for 2 weeks and it's made zero difference I'd like my money back

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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I purchased dry foundation and it is flaky and makes my skin look wrinkled, I wanted to return it and wrote to one of the representative and never heard back. I'm out of return window so unfortunately I have keep this flaky foundation.

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Eye cream
March 5, 2025

Seamless transaction. Presentation is attractive. Product feels good on skin. Price point is fair, need to use more before I can decide to purchase again.

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Great Product
March 5, 2025

But…it takes forever to receive it from my previous orders.💕

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Great experience
March 4, 2025

I've found navigating the site easy and description of products informative.

Date of experience: February 22, 2025
Rhode Island
1 review
0 helpful votes
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I've been using these products a few years now and I simply looove the way it melts in my skin. The most natural looking makeup on the market and the skin match is ON POINT.

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
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Thoughts
March 4, 2025

I like the option to purchase one time versus only having the option for mandatory subscription

Date of experience: February 22, 2025
Oregon
1 review
0 helpful votes
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Good as always
March 4, 2025

My experience was very good I got what I needed and it was fast and easy.

Date of experience: February 22, 2025
New Zealand
1 review
0 helpful votes
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Took me 3 weeks and 2 channels to finally be able to complete my order. Shame on you.

Date of experience: February 21, 2025
Oklahoma
1 review
0 helpful votes
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Camo primer
March 3, 2025

There is hardly any product in the bottle I received. The applicator on he cap of the bottle is either broken or missing a part

Date of experience: February 21, 2025
Michigan
1 review
0 helpful votes
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New Product
March 3, 2025

Ordered new product today, ordering was easy! Will follow up are I receive product.

Date of experience: February 21, 2025
California
1 review
1 helpful vote
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I have found the discounts or free gifts to be misleading. Receive an email or text about winning a free gift, go to site and it turns out to be the pay in 14 days offer. You do not need to do this to trick us into getting your products. Your products are great!

Date of experience: February 21, 2025
Pennsylvania
1 review
0 helpful votes
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Online order
March 3, 2025

The site is very easy to navigate and my order was completed quickly.

Date of experience: February 21, 2025
Arkansas
1 review
0 helpful votes
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Great website
March 3, 2025

User friendly. Very professionally done. Will be using again.

Date of experience: February 21, 2025
Louisiana
1 review
0 helpful votes
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Not worth the money
March 3, 2025

Jar is less than half full. Got the power lift and the wrinkles filler...over 150 bucks. Wont order again

Date of experience: February 13, 2025
Georgia
1 review
0 helpful votes
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The tone did not match at all. Obviously I made the wrong choices during the shade questions. Perhaps the lighting in my room was off. Also the makeup felt almost like paint or stain. It was not for me.

Date of experience: February 20, 2025
Arizona
1 review
0 helpful votes
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Did not order add on
March 2, 2025

Very disappointed that an add-on was added to my new order and I cannot cancel!

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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I like the products I have purchased. Customer service good. Way too many emails!

Date of experience: February 20, 2025