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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Tried to add Inkliner to my auto-replenish order, but couldn't find a way to do that (from the cart, the product page, or my auto-replenish list). Had to talk to customer service twice to get clarity that some items aren't eligible for auto-replenish - not sure why, but it means I have to pay additional shipping & forego the discount even though I have products shipping this month. Spent more time and money than necessary for a simple purchase - but the products are great
I might buy your perfect concealer but not with that product name you have. I don't anyone to see that on my bathroom counter.
Product went on just as described! I'm so happy with this purchase!
I was so pleased with the questions to define my tanner and foundation and can't wait for it to arrive.
I expected my old acne scars to disappear with the foundation, but it's still visible. I didn't get the same wonderful results that all those videos show.
I just placed an order. It said if I auto replenish I get 10% off. I did so and the price never changed. It would have saved me $3.60. No biggie.
Then after order I got option to save 20% on ANYTHING. When I went to order a lipstick it stayed $27. I give up.
I don't want a $15 gift cert to make up. That is never worth it with shipping etc.
Hello I received my order, but the box had been opened….
The information is very clear and that make me very confortable and exited to continúeto try the diferent products.
While I loved the product, I was billed for a 2nd purchase that I did not make/authorize or receive a month later.
Easy to order & registering was also a snap - haven't received my product yet but will let you know :)
Still have not received my products and u have been charged full price twice! Disappointed with your false advertising
I loved the process of choosing a color and felt it was accurate. After I chose my foundation I was asked multiple times about purchasing additional products. I declined. Then I saw an offer which I wrongly assumed was for a 20% discount on the product I was buying. It was not. It was another offer for something I had already declined but for 20% off. I felt it was somewhat deceptive and this was my very first time trying this product so I am not sure what to think.
Muy mal porque dijieron que antes de comprar mandaban una muestra y es mentira y quiero mi dinero para atras
I ordered the samples, paid for shipping, and soon after I saw that they charged me an additional $134.
So far so good I just placed my order so I have not received my products but the ordering process was uncomplicated so hopefully I will like the product
I didn't get to try before you buy they charged my card Then they decided to give me an e-card for $50 but there's nothing on there that I can buy for 50 bucks because I still have to pay out more money and that's not what I'm trying to do
I was charged full price for my order you took it right out of my card. I thought this was try before you buy, but apparently not so I will not be ordering again because you did not give me a chance to try it.
I'll start by saying I'm old. Therefore, computers are not my thing. Your site is a pain in the you know what. Paying and inputting shipping info shouldn't be difficult. Everything should be out there clear. From charges to shipping. I feel frustrated with your setup and I buy a lot of stuff online.
The products arrived timely and it went on as it said. The coverage is full and matched my skin perfectly, love the primer it is so smooth.
Was sent an email saying it was time to restock and would get 10% off. Didn't receive code or discount. Lame.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members