InstantCheckmate

How I wish I had checked this site before signing up for Checkmate. What a total worthless rip-off. After paying the initial $24.99, one is then charged an extra fee each step of the way for "premium" information. It just feels smarmy and cheap. I hope they don't make it impossible for me to cancel before the next month's automatic billing.

Signed up for the $1 trial and cancelled immediately after 1st search. The info given to me I had already found on the web for free and within seconds. Supposedly there was more info available but that would cost $19.99. This is nothing more that a bait & switch con. Don't waste your time or money.

I paid for one month membership in March. Just realized they have been stealing money from my credit card every month since. The so called "background check" they provide is very inaccurate and so bad, you can find better info for free on google. These people are scammers! Based on my experience, I would recommend to stay away. They need to be held legally responsible for theft.

Make sure you know the charge is monthly before putting in your credit card number. We found three monthly charges for $29.63 each after requesting one lookup back in October. Requested cancellation today (12/28/2015). We'll let you know how long that takes.

Completely useless! Do not subscribe, they give you no info that you can't find on your own, charge a monthly fee, and then if you want the criminal report, etc... you have to pay MORE! This site is a complete scam.

I am a security professional who uses a number of sites for information regarding cases I am working. Three years ago I used this website once (without any meaningful result). I recently found that they'd been billing me $22.86 a month for the last 3 years. Clearly I should review credit card statements in detail. And I should choose reputable vendors to do business with. I made a mistake, but will ensure that my colleagues in the industry don't make the same one.

This is a terrible product. Their come ons indicate all kinds of info for a monthly fee, but all you get is info you could easily access yourself. They also try to lure you further in, promising premium info for just twenty bucks more. Ha! If you fell for the first, you're probably as hopping mad as I am and are certainly not going to agree to additional fees. In addition, the site actually timed out on me. That hasn't happened in years with internet speeds what they are today. Instant, they are not! When you call, they will try to settle with you such that they get a few bucks outta you, but be firm. They will refund if you stick to your guns, mention the 72 hour rule and how the product was not as represented. Interestingly, as soon as this charge hit my credit card, Chase notified me of a questionable transaction. I don't know how they stay in business.

I authorized and paid $1.00 to run a check on 1 person, and a few days later this nasty site charged my card $29, which I'm now contesting and trying to retrieve. Their "customer care" is a joke. They put some pretty words but they list no email address, only a phone number.
Beware everyone... I suggest staying away from this site.

Thank you instant checkmate and Paul for helping me out during this process. Got everything I needed while using the app, and Paul made it easy to cancel my subscription when it was no longer needed. Much appreciated team!

Just called their 1-800 number to clarify a payment and the rep answered on the first ring and offered to combine payments and save me money, which I had no idea was an option. He went out of his way to thank me for my being a loyal customer for years and to go ahead and submit the combined payment plan right away. The searches that I've done over the years when looking up social and professional contacts have given me more peace of mind, and ultimately have provided myself and my family more safety. I'd highly recommend this site for its ease of use, friendly interaction of customer service, and commitment to providing a highly useful product to the web community and beyond.

Out of ten people only two accurate addresses and one phone number that hasn't been disconnected. One person was listed as still running a business that closed five years ago. If you want old, old, old info this is the place for you.

I wish I would have read these reviews before throwing $15.00 to this scam of a company. How accurate can any background check company be when they don't even get my birthday correct? It went down hill from there. You get NO information for the $15.00, have to pay $2 to be able to print what they do provide - which is useless. Then in order to see any of the advertised data you have to pay another $19.99. Save your money - do not use this site.

The only reason I purchased a membership was whe I ran a preliminary check on my deceased brother, they claimed he had over $80,000.00 in unclaimed assets and he left behind a widow and their son. They charged me the membership fee of 28$ and then charged me an additional 4$ for a surprise "download fee"! No further mention was made of unclaimed assets, and every job listed as employment... EVERY SINGLE JOB... was wrong, and there was no record of his correct employment, although they had his address, birthdate, date of death, and phone number. Fraudulent. You will never reach anyone by phone, either.

I cancelled this service after getting first report and finding it useless. 4 months later and 4 more charges for $27.85 per month later, i reported again that i had cancelled and wanted those 4 months refunded. Because i didn't write down the original cancellation confirmation number they only refunded the most recent month's charge. What a scam. Customer service just wants to point you to the fine print page you originally agreed to. Instant checkmate is the perfect name for this scam - i felt like they backed me into a corner and did a checkmate on me. Use at your own risk!

Yet another dissatisfied customer with "Instant Checkmate." this membership service does NOT provide services as advertised on their website- at least for the initial price paid. To get more detailed information, a paid member is informed and required to pay additional membership fees. Information that is initially provided by the service is very basic.As of 10/25/15 there is no "Trial Membership" as printed in the terms and conditions. This service/membership, based on my experience, is at best- a waste of money.

Seriously? In good faith I paid my $22.95 for a one month unlimited subscription of full and complete background checks. I put in my own name as a test and got back (after a 20 minute search) my address, an outdated phone number, my horoscope, and three relatives including my late husband, my daughter and my late husband's ex-wife. I refused to pay extra for the Premium Report since I had already paid for a "full and complete report." I called and cancelled and was told this is a legitimate business. After I mentioned the words "bait and switch," "fraud," "con," and "scam" they issued a full refund. I will wait and see how well that works. How on earth does a person find an honest website?

The only reason I rated instantcheckmate.com 1 star is negative stars are not a choice.
A background check was requested via instantcheckmate.com by me for me. I received a system-generated email stated in the body of the email: "2 Potential Criminal Records Found"
This is a false statement generated even before the report downloaded. It is especially damaging during this time when I am seeking employment. I wrote to them and received a system-generated customer support message.
I've notified legal counsel.

You can find out more information just doing a Google search and looking at the white pages. This was so stupid and such a waste of money. They obviously must have fake good reviews. No arrest records persons been arrested six times doesn't even have the persons birthday. I can find that out for free on white pages and regular google searches. You would think $35 would actually get you information. The site has you waiting forever as if its actually pulling up information on someone.

How is this site legal its a scam.

I search my own number it was given me wring information please don't believe this website totally cracked up when i realized and read reviews people either destroyed their own life from their own hand or the reviews are fake good luck

This is a despicable scam operation. For what you pay for you can find it on Facebook or in the Yellow pages unless you buy a "PREMIUM" report. Save yourself $15.00 dollars and go to your county court house if you need real information on anyone you suspect might have a criminal background.

Checkmate did supply what I asked for, but the site is confusing and I accidentally paid a premium price for a simple check. They tell you they will charge you monthly unless you cancel, and they do. Cancelling was easy, however. But I really disliked all the junk mail filling up my mailbox. They shared my name with their group lists of some kind and probably get paid for that, too. I hate that I have to unsubscribe from all that junk, and my name probably got passed around to more, that I haven't even seen yet. Grrr.

Why does this company still exist? They've been charging me 40$ monthly and were "not able to locate my account" and therefore are unable to cancel the subscription. They kept trying to pry more information out of me over the phone, how can you trust a company like this?

I must have imagined i was married to her. Totally useless search tool. The thing wanted more money for a deep search. In my estimation the reviews on how good this search engine is are intentional lies.