InstantCheckmate

Reports that I received after paying almost $30 unacceptable - I got much more information from free public sources.

I would leave NEGATIVE stars if that was an option. I was conducting research on an individual in connection with a civil litigation proceeding. Instant Checkmate fraudulently indicated that there were 10+ criminal records pertaining to the individual whom I was investigating. That was the only reason I opted to sign up for the month. After being misled and fraudulently induced into purchasing a report, I discovered the individual actually had 2 traffic violations. Had I known that beforehand, I would NOT have purchased a report from them. I notified them of this and requested an immediate refund as they clearly violated the Deceptive Trade Practices Act which was enacted to protect misled consumers, such as myself. Then they continued to charged my credit card over 37 DOLLARS for two more months, even after they stated in writing that my account was cancelled and no more charges would be placed on my credit card. In fact, the same day that was put into writing, my credit card was AGAIN charged. CONSUMERS BEWARE. This company is NOT to be TRUSTED. SCAMMERS.

Like some of the other reviewers, I decided to pay the $1 for the 5 day trial. I searched for myself and a few family members - the info was primarily outdated, multiple people with the same name were combined, and the amount of data was very slim. If you do a google search of someone, and look at some of these type of sites without paying for any reports, you could gather all the info you get from paying for IC.

The thing that really sucks, as others have said, is that if you cancel your trial (which you need to to avoid monthly charges) you get locked out of your account, you get no confirmation, and apparently they still charge you (it hasn't been five days for me yet). One of the reasons I tried this site is because they accept paypal, so I used that. After cancelling my trial (30 minutes after starting it), then finding this site, I immediately filed a claim with paypal, and told them if they send any more of my money to IC in the future, I'll file a claim against paypal too. If I didn't have another outstanding paypal order I would have deleted all my bank account info from paypal just to be safe.

I didn't figure I'd be getting a lot from a dollar trial, but I thought it would be interesting to see what type of info would come up. The lack of information was disappointing, but the thing that really angers me is the site is run by thieves (or people who do business like thieves), at least). Don't waste your time with this BS.

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Update: filing the complaint with paypal worked (hopefully). I got a message from paypal saying that "Instant Checkmate, Inc. canceled your automatic payments" and my one dollar was even refunded. I'll have to wait a few days to make sure they still don't try to charge me a monthly payment. As I said before, please stay away from this site. And probably stay away from all the other background search sites, since they seem to be (from what I've read in reviews) scam sites too.

Nothing works right, info is not accurate, they never answer their phone or call you back and the online cancel is a farce! ALL THEY WANT IS TO SCREW YOU OUT OF MONEY! DO NOT USE THEM!

No criminal history. No work history. Waste of money. 10 minutes to get a report with nothing valuable at all.

I hate whey business is design to waist my time just to tell me at the and I need to pay for it. F. U Instant Checkmate!

Says it includes items it doe not. Signed up for one month and they billed me for another. Never use service again.

I don't recommend this service. Waste of time and money
Yesterday I decide to try your instantcheckmate 5-day Trial*
Includes UNLIMITED Reports
Your 5-day $1 Trial Will Last Until 3/24/20!
During your trial you'll have access to UNLIMITED Background Reports.
If you would like to cancel before the trial ends, you may do so for any reason and you will not be charged again. Simply call *******985
OPENED ACCOUNT 2:30 PM 3/19/2020
CANCELLED 2:55 PM 3/19/2020
Address's wrong, phone numbers wrong, NO employment History, no pics, licenses not correct. Did a check on known friends and their info was nowhere close. I can find more info on a Google search, myself.
Sent email to support at instantcheckmate.com asking for cancelation confirmation number. As of yet I have no reply and no idea if my account has been canceled.
"Our number one goal at Instant Checkmate is customer satisfaction. If you wish to cancel your membership, feel free to call one of our excellent member care staff at *******985." Doesn't appear to be the case.

Don't waste your money on this service. They charged you a 35$ for a "monthly fee" for a service you won't be using ever again.

Marisa 3099 was super helpful. She was kind, loving and have a wonderful spirit! Marisa made everything easy and she is fast thank you marisa

Customer service representatives are awesome and very professional. Thank you and please keep it up!

Why are they in business? Nothing but a scam. I hope they get shut down. Why people are even giving them one star is beyond me.

The service representative was knowledgeable, respectful & willing to go the extra mile to fix my issue. Thanks Steve G

In order to expedite a Licensing process I thought I could cave myself a day at the courthouse (which of course houses PUBLIC RECORDS) and use this service. I enrolled in the TRIAL, as soon as I research MYSELF, the only information that was available without a PREMIUM subscription was 2 addresses that I had in 50+ years, my age, my husband's name, and a couple of obscure other relatives. This being said, I could have gotten more information by entering my name in GOOGLE. I called the very next day to cancel as to not be billed this ridiculous amount of money for nothing and I was told by a very RUDE woman that the information they provide in their basic service was nothing more than what I had allowed to personally be available online. OK other than minimal Social Media I do not put my personal information on the World Wide Web. She kept repeating that I could locate Sex Offenders in my neighborhood... duh I can so that online FREE, PUBLIC RECORD, she rambled on so much that I told her "I see you would rather have a very vocal and unsatisfied customer than to not refund the fee since your company is misadvertising with a disclaimer that protects you from anything and everything?" her response was "You can locate Sex Offenders in your neighborhood if you Upgrade to our Premium Service"... WHAT A COMPLETE RIP OFF AND NON CUSTOMER FRIENDLY COMPANY.

This website is intentionally deceptive. They waste your time with about 5-9 webpages where they pretend like they are compiling information and there's these fake progress bars. It's all just a scam to get you to think they are really taking a lot of time because they are putting together a really, really, REALLY, in depth report.

They aren't.

After wasting your time with the aforementioned progress bars which I was literally able to read a chapter out of my book while waiting for, they hit you up for your email address.

Mind you, they haven't asked for a penny at this point.
They have asked you to verify other things, however, such as your age, gender, people you might or might not be related to. It's almost as if instead of GIVING you information, they are TAKING it from you!

Sneaky. So I stopped at the email request because I have no desire to receive SPAM from these guys and all the people they will sell your email address to. Because they are that sort of scum. But I gather that my assumptions were correct and that after they secure your email address and put you on their SPAM list, they try to hit you up for some money as well. Of course you can say no at this point, but they will still be sending you the SPAM.

They probably trick a lot of people into thinking they are going to send the report for free to your email.

They aren't.

Totally bogus company with unconscionable business ethics and a total lack of moral integrity. I would never give a business like this $. 01, because they are sneaky, underhanded low life types who make money off of deception. Anyone who signs up with these guys is asking to get ripped off.

I read a number of negative reviews so I checked them out before signing up. I had read it was hard to cancel, so I called their 800 number to see how long it took to get connected to an agent. They have a call-back option and I got my return call within about five minutes. So it was a GO and I signed up. Also heard it was impossible to cancel online, but that simply wasn't true as of 2017 anyway.

I was looking for information about a known criminal, though, and they came back with absolutely nothing. Also looked up my late ex-husband and he doesn't exist anywhere in their system. Looked up a few other family members and the information was reasonable on some, lacking on some and excellent on some. And my mother was devastated to learn she was deceased! So, a mixed bag.

I used their option and paid for the premium report on one person. I felt it was worth the extra $19.99.

On the con side, though, they pad the report with gillions of pages of sex offenders CURRENTLY around PREVIOUS addresses like it is meaningful information, and also includes horoscopes. How ridiculous!

And it is a little tricky to tell what you're getting for free and what you have to pay for until you get the hang of it. I was a little wary of clicking on things because I was afraid I would be charged extra. But I got the hang of it. And they have an add-on of $3.00 if you want to download your results. Odd. But I certainly did get my money's worth.

Here's a hint. When I tried them, I paid $1.00 for five days with a $30 monthly renewal afterward. When I wasn't getting enough information I was looking for, I cancelled (easy to do online). They offered me a $10 monthly renewal rate which is a GREAT DEAL!

The info you get is very old and not very accurate. The day after I signed up I started receiving 80 plus spam mails a day.

Lied lied lied said the found records then had nothing I can google 5 mugshots and this site says they have nothing

Who would like to get involved on a class action with this Jerks... ripping us all off with this scam. They need to go to jail for this.

I was very impressed by the amount and accuracy of all the information I had gotten I recommend it for anyone

No problems very good service. Receptionist was very kind! Very fast and up to date service that I would recommend!

Recent information, only needed for a short time for a few searches; Customer service very professional.

This site never mentions the cost until you sit and click, click, click and click then wait, wait, wait and wait then it claims it your report but now you must PAY! TO HIGH OF A COST