ipsy

Ipsy often asks you to review your bags so that they can improve their next bag more for you to your liking. However, I feel like the information you enter is never taken into consideration. I've received so many products that I've expressed I do not like or use and I still continue to receive them. Plus some of the products are ridiculously small.

I've tried to cancel my subscription to no avail. The two phone numbers for customer care are no longer in service. The directions on the website to manage your account has a pop up at the end that says "Sorry. There was an error!" Try again later" I ended up closing my PayPal account to stop them. I will never do business with them again, nor do I recommend them to anyone else.

Well I was gonna write a review. But as long as your gonna read their reviews. I don't have to say anything. Pretty much all the reviews they have are bad ones. Good luck on screwing everybody that signs up for your services. Cause it's bound to end bad for you soon enough.

Ipsy is really bad when it comes to delivering your subscription. It took over 2 weeks for them to process and send out my bag from IL to where I live in MN. None of the stuff is really anything of what I would actually use. Don't waste your money.

2 tips to keep in mind for better bags, when you do the beauty profile, only mark your top 2 or 3 items. You will still get others. And also review the items after u receive your bag, and the longer you are with them, the more tailored it is, so don't forget to do that and it also gives you points to redeem goodies! The value of my bag this month was 70 bucks!

Tried overland over to cancel my membership they keep billing me even though the virtual not says there is no active account for my email but yet just 5 days ago ago. They billed me guess. I need to order a new credit card to get this off my billing

Ipsy please stop charging my credit card and not sending me products there's a word for that also I sent you a email 5 days ago you sent me back an email that someone from customer service will be in touch with me within 24 hours that didn't happen either

I have been getting Ipsy bags for 7 months now and I still get super excited every time I know my monthly bag is on the way! I love how they send you all different brands of make up to try, and also gives you the option to add products to your bag! I usually add a few full size products to my bag. Their prices are really good and I'm always completely satisfied with my monthly Ipsy bag!

I cancelled my ipsy subscription months ago because all they sent was $#*!ty items like hand lotion and cheap eyeshadow. It was a waste of what is suppose to be $13 but they actually decide to charge you more like $17 without telling you. I cancelled my subscription literally in december keep in mind it's July now. To my suprise today i received a confirmation email saying my glam bag is on the way and when i log into my bank account i see a $17 charge? So now y'all get to decide when i reorder my subscription? And y'all still have my debit card on file and reader to charge whenever you want. I'm out of the country and now i need to dispute this charge which has been pending for HOURS… meaning I cant even dispute it until the charge actually goes through. The worst fuxking company in the world. $#*! y'all.

Day by day, we all go to the Mailbox and what's in it... BILLS :(, then once a month you receive this cute bag with "goodies" (facial creams, and/or brushes and/or make up) and its the "happiest day!" I do pay the $10, but is for me is "a gift from me to me", and at the same time, what is in the package is "Diva Goodies Surprises!" I love it! I have been with them for a year, and it is only gotten better. <3

1 star because I had to click something. I never ordered your products. However you obtained my debit card number is illegal. I thought I had this resolved 4 months ago, but you are still charging my checking/debit account. Such shoddy business practices. You won't answer a phone call and are VERY slow to answer email. I don't see how this company is something to be proud of.

I just want to say that ipsy customer service is amazing! Anytime i email them i always get a quick response, and any problems I've had with products or shipping have always been resolved without a doubt! I gotta say that's a huge reason why i continue with my subscription, because not only are the products always amazing but they care about customer satisfaction! No matter what the issue has been I've always been satisfied, i wish all companies understood what it really means to a customer to always have outstanding customer service! Ipsy sure does 100%! Thanks ipsy!

I received my glam bags but most of the time they were redundant, a lot of dark lipsticks and tiny little things of creams... I cancelled and had no trouble at all... didn't get my April bag but they sent a replacement immediately... not a good fit for me but it was fun getting a surprise every month!

C'MON PEOPLE! You're paying $10. Please tell me what more could you expect, the products are great in my opinion, and so far I do not have any complaints.
Of course you're not going to get full size items all the time but, be real $10 is not a lot for all the goodies you get each month!

Whenever I get my bag I feel like it's my birthday, I'm very excited and the products are fun and according to the season!
Great product, if you like make-up please try this bag out!

My Ipsy supscription was a terrible experience. Took me two months to receive anything from them, after trying 7-8 times to reach customer service. And I still didn't receive any of my extras. Lost quite a bit of $.

I have been a loyal IPSY subscriber for years. The bags use to be great with name brand products. It now seems like IPSY is trying to cost cut. It is noticeable that the quality of the products has gone significantly down. I almost never get a popular name brand sample now. I also notice a lot of repeat products and very tiny sample sizes. I am so disappointed and have just been skipping months hoping things will get better. What's going on IPSY?

I only wanted a trial. I cancelled right away in July and my credit card is still getting charged! I'm unemployed and dealing with serious health issues! My credit card usage is 90%! I'm paying medical bills and they keep charging me. No humans to talk. The robot is terrible. I hope she gets fried!

I was charged for my first bag on 5/1 and have yet to receive anything. Have sent two emails and no response. What kind of company has no phone support? I want a refund and cancellation of any further shipments. Worst company I have ever dealt with. STAY AWAY from these people.

I think I've made my way through all the budget beauty subscription boxes and I've enjoyed them all. I like the variety of products sends out and I also love that they really seem to pay attention to your preferences. Would definitely recommend to anyone looking to expand their makeup collection =)

When I received my first Glam Bag Plus, I received eye shadow and lip lines which are both marked as receive rarely on my profile. I do not wear eye shadow or lip liner so it felt like a total waste of money. I contacted customer service and they were helpful. She said she will mark my profile to never receive eye shadow or lip liners. The very next box I received had not only eye shadow but eye shadow brushes. Once again 2 product I will never use. I contacted customer service and they offered me a free full size product in my next bag. If my next box comes with eye shadow, I'm going to cancel my subscription because I'm not paying $25 a month to get products that are of no use to me. Horrible experience so far

After singing up with ipsy I was curious to see how it would workout for me so I looked at some reviews. A lot of the results ended up being very hit or miss. I'm nowhere close to a makeup expert so getting new surprised in the mail every month is exciting for me. There are a lot of negative reviews about ipsy but for $10 you get to sample a variety of products that would cost you much more than what ipsy charges you. Unless you are a makeup pro and are looking to sample specific colors and products then I don't suggest you sign up, but if you're looking to expand your knowledge about make up and are open to many different products it's worth a shot for just $10 a month.

Don't be so rash to think that 10$ a month is going to get you top of the line products that will knock your socks off. I've subscribed to Ipsy now for 7 months and I love it, my mom loves it, and my best friend loves it. You still get your money's worth and I for one like the fact that I get a surprise event month. I don't always get Exactly what I want but that's okay I'll give it to someone who would and press on. I have not heard one negative review in person from anyone I have known to use this site. I think anyone who bashes this site for not getting what they want every time is delusional.

I Absolutely LOVE Ipsy. Their customer service is one of the best i've ever experienced. Each month i'm surprised with my bag and NEVER disappointed. Sometimes it makes it easier to not have to shop for makeup. Best $10/month I ever spent. Thanks Ipsy!