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ipsy

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Overview

ipsy has a rating of 1.5 stars from 800 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ipsy most frequently mention customer service, glam bag, and credit card problems. ipsy ranks 100th among Subscription Shopping sites.

  • Service
    219
  • Value
    218
  • Shipping
    217
  • Returns
    157
  • Quality
    204

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
13
View ratings trends
141
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How would you rate ipsy?

Reviews (800)

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Reviews that mention popular keywords

credit card (68) customer service (230) glam bag (155) glam bags (155)
Thumbnail of user soranyeh
Florida
1 review
6 helpful votes
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January 5th, 2016

Please stop charge my money if you won't send nothing.

Date of experience: January 5, 2016

Thumbnail of user caitlinw
Pennsylvania
2 reviews
4 helpful votes
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January 15th, 2014

Love ipsy! I think its the best beauty subscription out there. Great price and products!

Date of experience: January 15, 2014

Thumbnail of user carlam32
Oklahoma
1 review
1 helpful vote
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April 3rd, 2016

I love ipsy the products are unbelievably amazing. I'm very impressed

Date of experience: April 3, 2016

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From the business

ipsy co-founder Michelle Phan has captivated countless viewers around the world through her beauty video tutorials on YouTube. She envisioned a vibrant community where women could be inspired to express their unique beauty, and ipsy is that community!

“ipsy” comes from the Latin word ipse, meaning “sense of self.” By celebrating beauty of all forms in the world, ipsy provides a platform for anyone to express both their inner and outer radiance. With videos from ipsy's well-loved YouTube stylists, including co-founder Michelle Phan, as well as from a devoted and engaged user community, ipsy is changing the way women learn about and experience beauty looks.

When you become a member, you can learn new beauty tricks, participate along with your favorite ipsy stylists in monthly looks, and connect with other ipsters who inspire you.

Company Representative

Thumbnail of user mikhailu
Kaila B.
Manager
Typically does not respond to reviews

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