ipsy

I had been subscribed to the regular glam bag for about 5 years. I'm not sure why I didn't canceled sooner. Every month I hoped I'd get something decent, instead I have about 50 eyeshadow samples that are pretty much the same shade. They say they send tachta, fenty, and other high-end brands products. I most youre gonna get is tarte and it cosmetics(maybe once a year at that). Pretty much just get moisturizer and hair masks and stupid eyeshadow samples that you're never gonna use.

Years ago I signed up for Ipsy and loved it, left it for budget reasons. I resigned up recently and am very disappointed. I have a random fee charged and 2 full amounts charged and NOTHING had arrived. And all there is to ask is a bot that is useless! Canceling asap!

Im just getting into makeup and I wanted something that would introduce me to good and high end makeup. I got my first bag In August and I was disappointed. Even my mom said you can take 10 dollars and buy what you acutely want in walmart lol.

Supposedly after leaving reviews they will then be able to personalize my bag for this month. I received a curl cream for my hair, but I don't wear my hair out so thats not something I consider useful. A bottle of nail polish thats vegan but I have tons of nail polish already. Eye shadow that was too dark and blended into my skin. Mascara that wasn't too bad. Over all my favorite was the Mascara because of the brush. Nothing to spectacular.

I took an assessment test for them to match my products but that seemed to be a waste of time if they don't pay attention to it.

Ill see what happens this month, if Im still not wowed Ill be canceling my membership.

Don't order ipsy there a scam they do nothing but take your money they have no customer service number they owe me a bunch of money for stuff I never recive a $#*!ing scam not worth it go to boxicharm

So I have yet to sign up for an ipsy bag which is why I came here to see the reviews. First of all let's think a little here people, you're paying $10 a month for a cute makeup bag and 4-5 items of makeup/ beauty products. At a store one of the items would easily be $10. Second you get what you pay for people! It's $10 so if you expect the people who work for ipsy and for the entire company to not have any problems concerning internet glitches and for them to go out of their way, you're just thinking unrealistically about this. Lastly, if they ask you to post something on social media to get off the waiting list why wouldn't you do it? You people really need to use your head, there's this thing called settings and all you have to do is change who can see certain posts. ITS THAT SIMPLE PEOPLE I PROMISE. So stop complaining about something that is literally $10 a month, you honestly have no room to complain

I have enjoyed Ipsy for the most part, besides the few times I have received concealer that is meant for a woman of colour and I am nowhere NEAR that shade... it's a little annoying for stuff like that. I want to be able to at least try the products, but if you send me the wrong colours, I can't. About 6 months ago, might have been even more than that I changed my preferences to no lipsticks, and no tools/brushes. I receive a brush almost every bag and I used to like it, but I have waaaayyy too many now. In the last 6-8 months I have received a lipstick and eye shadow brush EVERY MONTH. They clearly do not pay attention to your preferences.

Ipsy does not send requested shades or colors from individual profiles. I requested darker lipsticks and I keep getting these ugly shades of pale pink or orange light colors. I requested eyeliners and I keep getting face masks and lotions. You do not refer back to what your customers are asking for.

I didn't received my third package reached out to the company because i was moving told them not to charge my acct again. I ended up paying for 3 shipments I never received. Company policy? No refunds

Would not waste your time ordering one of these bags. I recently quit my job & go to the bank to withdraw money and what i'm over drafted? From who you might ask? IPSY! BILLED WHEN UNSUBSCRIBED! & Also they refused to pay my -35$ overdraft fee & will only return the $10 if i mail back the package. Boy what a bunch of A**holes! Will NEVER be buying from that site again nor referring my friends. But i definitely will be telling my friends who use ipsy.

I joined ipsy and was put on a wait list. I never heard anything again. I noticed my credit card was charged but I have never received anything from them. I contacted ipsy so they could credit my card back the amount I was charged. I also deleted my profile/subscription. They emailed me back stating they would resend my "glam bag". I again responded to them and told them I already deleted my account, just refund my card. They responded saying they do not do refunds... Well, I never received the product, not even interested in it at this point. I joined almost 2 months ago and have never received anything.
I've never had issues with Birch Box.

I canceled my subscription on August11th of 2016. In October I contacted the ipsy help desk because I was still being charged. The email from ipsy confirmed my cancel date and recognized that boxes sent from that time were marked return to sender. They informed me that even though they were aware of my cancellation their policy is no refunds. I explained in my email that after August 11 they were no longer authorized to remove money from my account. They continued to vomit fraud by doing so. My question is... how many of you have canceled your subscription and they continued to take 10.00 out a month. I know I'm not the only one. This company has fraudulent practices and we need to take a stand against it. Please email me at *******@gmail.com. I am contacting a lawyer to begin a class action law suit against fraudulent credit card practices.

Don't know how they really ship it takes over 12 days to get order that shipped 90 minutes from my town. (Harrisburg NC to Clayton NC) got notice was shipped March 9 this is March 20 have no idea where it is or when I will get it just says in transit supposed to go to USPS for delivery but not there yet. Will definitely cancel after my six months is up.

I do not like ipsy. I had it for four months and out of all 4 bags, I only liked ONE product total. They're TINY sizes and the quality just isn't good. Again, I do not like ipsy and I don't recommend it.

Have tried several times to cancel my membership It's as I have to click on the email sent to me to finalize my cancelation but they never send me an email with a link so they keep sending the freaking bags

I am pretty happy with the products I receive every month from ipsy. They are pretty aligned with what my preferences are; a lot of brands I dont recognize but some I do and overall good quality still. I actually like when I get things I wouldnt usually choose because I'm so stuck in my ways; I use this service to broaden my makeup pallette a little.

I am very pleased with the customer service (I was helped by Santi). Although it was no fault of theirs really, but some mishap with where I was living, moving, and delaying in shipping, I didnt receive this month's bag. After using the online form to contact customer service, I got a reply back within 24 hours as promised on the site with a new bag promised for my new location!

I was worried about lack of a phone line to contact them but responsive!

I started ipsy after I saw what the YouTuber KathleenLights got in her bags. I've never had an issue with ipsy and always get things that I can use (except for one thing, because it's for people that blow dry their hair and I don't blow dry mine). Thanks to ipsy, I now have a complete make up brush collection, a new favorite mascara, and have added more to my make up collection. They send good sized samples, deluxe samples, and full size products. I love that I can review everything and get points to redeem later on. I really don't understand why ipsy is getting sooo many bad reviews. No one I know of (and I know about 10 people that receive ipsy) has ever had any problems.

I ordered a bag just out of curiosity and the products felt so cheap, I didn't like anything in it, I cancelled the subscription and got a free bag so why wouldn't I give it another chance, right?
I thought maybe it was just that one bag.
NOPE horrible products not even one good one, I immediately cancelled the subscription which is a long annoying process, oh but today a long later I got a email that I got charged from ipsy...
Those mf didn't even tell I was gonna get a email for cancelation conformation, oh and they don't give refunds for there $#*!ty makeup bag.
So now I'm stuck with more trash being delivered to me..

I switched from boxy charm to see what they have to offer and i went with a year subscription where i pay once a month and they charged me close to $300 dollars. Which makes no sense at all. I am suppose to be payimg 26 dollars a month and i still have to pay that once a month even after they took close to $300 dollars from my account

I enrolled into a membership for almost $14 a month they charged my card almost $22 last month and now this month they charged my card twice without my acknowledgment so if you're going to order from them please be careful I wouldn't advise it

I canceled my account months ago and last month I start receiving their glam bag. Turns out they reactived my account without my permission. And is now giving me a hard time getting my money back. There is no way to get my credit card info off their site nor can you delete your account. This is a horrible company. Birchbox is sooooo much better!

I'm fairly new to Ipsy, referred by my daughter. My daughter loves it and I so far love it too. I had questions to the company about my daughters referral link that I forgot to use and they responded within 24 hours of my inquiry. Plus, after speaking with my daughter they have indeed gave her the points for referring me. I would say that their response time was fairly quick considering how this company has grown and in my opinion is considered GREAT CUSTOMER SERVICE. I have had no problems with them and I will continue receiving their products.

I started my first subscription in which I had to announce on social media just to get off the waitlkst. Of course I did it in hopes of getting the bag sooner as the stated. However... that wasn't the case... I'm still... waiting... hey, at least I'm off the waiting list. So not cool ipsy!

I was charged for a glam bag that I didn't purchase. The subscription had been canceled January 21,2023, in which, should have never have had to be as I didn't order anything but was charged $16.04 on February 1st 2023. I called credit card company so they were aware, but I can't call ipsy to straighten out my issue, hmm, what kind of business are you running here IPSY. BUYER BEWARE. Really didn't want to rate at ALL!