ipsy

i subscibe coz im interested to the product and offer me with the free gift on my email..i pay for my first month and expecting my free and glam bag..glam bag arrived but non of the free gift..contact them it saying that i cant recieved the free gift coz i paused may subscription..i dont like the item for the nxt month that why i paused it and now ending for unsubcibe,,i'd rather go to ulta than to pay monthly for the sample that idk like..even the syle of the bag not makes me interested for it..just wasting my money though!!

I would recieve the same products over and over even after changing up my preferences, I have 5 of the same liquid eyeliner and I hate liquid eyeliner.

This is another case where reviewing the site/services vs. products being sold has some discrepancy. Ispy is one of those monthly subscription services (now they have them for dogs, niche perfumes, natural eating, whatever!) for beauty products. It's $10/month including shipping although you can purchase the whole 12 months at a slightly reduced rate (note that I read they do not refund yearly subscriptions so be careful!). When you sign up, there is a wait list and you give them your CC info so that when a spot opens up they charge it and ship your ipsy bag right away. I waited about 1 1/2 months - so that wait list is legit. Based on a quiz you take, they pick 4-5 items to put in a plastic small cosmetic bag (ranging from make up, hair and face products). You can review a product that was picked for you if you really don't like it - I'm not sure if that influences future picks because I've gotten bags where I didn't want half of the products. Note too that some of the products may contain parabens, BHA, or other questionable ingredients (depending on the brand). All in all, it's really not bad for $10 - just beware the useless face wipes!

I ordered the bag about a month ago (mid-november) I e-mailed them about the waitlist and they took me off. They answered both times (within 24 hrs) I reached out to them about issues I had, and fixed them. I got two (TWO) full size products in my first bag, (lipstick, Pacifica, and Eyeliner from Be a Bombshell) plus a sample size mascara (I never can finish one so the small size is awesome) and then two sample size skincare things, which I don't need (I've been blessed with AMAZING skin) They ship the bags out in batches, so depending where one is, they will get it at different times of month.
UPDATE
It's now may 10th. Since the initial review, every bag I've gotten has been amazing. In my may bag, which I have not received yet, there Is nothing I do not like, and the value of each bag is insane!

I was a subscriber about 4-5 years ago and stopped because of their lack of quality of products and also sizes that they came in. Recently I started my subscription again after seeing that they started to include better brands in the subscription. Unfortunately I'm still not impress after receiving my first bag this month (Feb 23'). They sent me an eyeliner, Callysee in brown, a lip gloss Pinklipps, a Clinique liquid facial soap, an eyeshadow Wingme, and a body lotion Lafco New York. Plus 2 additional 'welcome back' items. Additional to these, the bag I received has rusty flaws on the Ipsy tag itself.
All these make ups are made in China and they are so low in quality especially the eyeliner, already almost dried out. Only the body lotion made in Italy and the Clinique face wash made in the USA.
I know the price is only $16+ with tax & handling but to receive something pretty much useless is a lot for $16!
I'm expecting more of a local companies make ups or product in my subscription since we have so many local made products by local entrepreneurs and not from something made in factories China that we are not even sure of the cleanliness and chemicals use plus if they're even really animal cruelty free as they claimed! Very disappointed with Ipsy honestly…

I have had Ipsy for a while now and I am so unhappy! I keep giving them chance after chance and I am so fed up! I have the Glam Bag Plus and the Glam Bab X and all i have to say is that for all the issues that Ipsy has, the memberships are not worth it. Sure, it is nice to try different products but when they come in damaged and missing every shipment, it makes you wonder what is really going on. Then, by the time you get the product ( 2 weeks later) and have a damaged or missing item, they cannot replace the item because they are sold out! Then a day to a week later you will see that same item "they were sold out of" back on the website. Customer service does not listen and barely offers resolution. I wouldn't call it resolution because to me, my problem wasnt resolved. Boxy charm is better but is now owned by Ipsy who is ripping their customers off...I just want a real makeup subscription box that isn't scamming people and knows how to hire the right staff and have their logistics down.

I decided to use Ipsy because I was a Boxycharm customer ….After two months, Ipsy charged me $32 for a glam bag without my permission… I never received a glam bag or any email about that purchase…

I wanted to buy an Ipsy curated skin care box but had to become a glam bag member first. I signed up and ordered both items September 10th. I got the curated box at the end of September and loved it. Today Is October 9th and IM STILL WAITING on my welcome bag. Ipsy uses DHL to ship so your order will go to 2-5 different cities distribution centers before it comes to your local USPS. For whatever reason my glam bag went to Dallas, Houston, Fort Worth to Austin (where I live) the BACK to Fort Worth. I'm the October bag will ship out before I ever get my September bag and I'm not okay with that and 1 month shipment times. I'm canceling my membership.

I do like the the little samples! Mostly the eyeshadow! The liquid eyeliner isn't so good. It would give me maybe 10 uses. The highlighter doesn't really pop. But, every month I was getting the same type of make up even when I changed my acct preference. So I wanted to cancel. I couldn't find the cancellation option. So I went with the skip a month. I got one month skipped. For some reason my account was changed back to monthly and I was up-charged. After that I went to find contact info. I wanted to speak to a representative. That's not a option! Why? At this point I'm irritated! I can't cancel and I can't speak to anyone. And to contact it's all social media pages. Call me old fashion but I want to speak to someone. Not hit up their social media page. Anyways, point is I felt trapped in my subscription. It's not easy to cancel. I loved this company and spread love on my social media pages the first few months subscribing. But I tried asking for different types of make ups and that was ignored so I'm sorry but you lost me as buyer. Please help me cancel being I still can't find it. Thanks.

I got a PMD facial cleanser in my Glam Ipsy bag. I had been given a similar product and decided to sell it, new and unused in the box on ebay. A brand protection company they use to look for knock offs called "Red Points" flags the listing as a "fake". It came in thru my Ipsy Glam box. This is troubling and I was very annoyed. I will not renew my Ipsy box again. Just where would we get a fake aka knockoff product like this. Site unseen tthey say it's a fake, ok I guess Ipsy is buying thru the wrong sources. I lost interest in Ipsy when the products became so small so I upgraded to the nicer Glam box with larger products and this is what you get, no thanks. It is time to say good bye to Ipsy. The customer service is terrible when you have broken items and the bags/products are just getting smaller. It's better to buy the items you like on ebay and avoid the tiny junk they stick in the bag. Some products are so small you can not use them more than once. There are many more options out there now. Ipsy should go back to be more like they were 4 years ago. Having a brand protection company flag a product I recieved in a Glam box as a fake was the last straw for me. Ispy doesn't care

I was an ipsy member back in late 2014. I got a few bags and realized that they were sending me cheap drugstore BS and I didn't want it. I tried to cancel in January of 2015 but because of their cancellation method, I wasn't really sure if I got it completely cancelled. I'm sure I called and emailed, etc. but never really could get confirmation. I believe they wanted you to fill out a survey and jump through a ton of hoops like a waiting period or something probably illegal. Because I couldn't figure it out, I cancelled my debit card so they wouldn't be able to charge me. I checked for a few months--no charges. Years later, I find out they've been billing my bank account somehow for I'm not sure how long since I cancelled my debit card--I'm 100% sure I never gave them a bank account number. I'm pretty sure it's not even an option when you're signing up.

These people are thieves. You can try to do the right thing and get out of it but they won't let you. I realize I sound like a complete idiot as I thought other reviewers did but these people are horrendous.

I subscribed to Ipsy beginning in September 2019. Three things I rated as being the least interested inmascara, makeup brushes, and bronzersseem to arrive every single month. I also get a constant stream of highlighter powders, which also had a lower selection rating. I have only received one hair product in 6 months, and actually loved that one. What I indicated as wanting the most were eyeshadow and lipstick samples, areas I have the most trouble with. I have only ever received 2 eyeshadow samples. The rest, I have gotten via monthly $3 add-on opportunities, and that's fine. It seems to be the only way I can actually get eyeshadow samples from them! The best makeup samples are the lipsticks, and that's why I have given them a 3 star rating instead of lower. I have the most trouble with lipsticks and have been happy with those samples. All facial products and hand lotion samples have been average at best. I have only found 3 products that I really loved in 6 months / 30 samples received. I just cancelled Ipsy and subscribed to Sephora yesterday.

I see so many reviews stating how awful ipsy is and don't like the stuff they send. I don't get it!? You pay $10 a month, what exactly do you expect? For $10 what we receive is awesome and well more than $10 worth that you receive in the bags. People who have issues with anything like skin color or hair type that they send to you wrong, then contact the customer service and let them know about it and they WILL fix it! Plus you receive and brand new bag every month which I think is amazing :) even though you get sample sized stuff I think all of the things they send is great and always different and fun, I get excited every month when my bags come. The ipsy bag is the best $10 I have ever spent! And for some reason some of you girls are expecting wayyyy to much for what you are paying for and not seeing it for what it actually is! Did you not read about ipsy before you signed up? If not then maybe you should have so then you'd know what to expect. Sure you might get some things that you don't normally use or want but that's what this is, its a bag of different things to TRY so you figure out what you like and just maybe start using something you've never used before. So, come on ladies... Get off your high horse and enjoy and if this isn't what you wanted then you should of done your research on what you were paying for in the beginning, anytime you're spending money on ANYTHING always do your research and make sure this is something you're going to enjoy using. But in my opinion I give ipsy 5 stars, no doubt! They are amazinggg!

I have done many, many monthly subscriptions and this one is hands down the worse. I subscribed for a 3 month subscription and after paying my page suddenly said I was on a wait list BUT I can skip it if I share their site on social media. Uh... no! THAT wasn't part of signing up. I just paid and nowhere did it say there was a wait list prior to paying nor they would hold my membership hijacked unless I shared or wait out the wait list. I e-mailed them and said there was nothing stating the wait list prior to paying and they reassured me my box will be sent sometime next month (of course no date given). I said I'm not waiting over a month for something to be sent out when I just paid in full and I'm not sharing their site until I get the boxes to see if I like it or not. If I'm on a wait list I wanted to cancel then suddenly I get an e-mail stating there isn't a wait list for 24 hours starting on Dec. 18th. I contacted customer service again saying if I can do that then keep my subscription. No response. I e-mailed back after another day and said I'm very confused as to what is going on with my account. The employee told me that the that offer ended on the 14th. I sent him a snap shop of the e-mail and now I'm done. Way too confusing, unprofessional, bad communication, no phone number to call. Definitely buyer beware.

DO NOT ORDER FROM IPSY! I would definitely not recommend ordering from IPSY. Their products are subpar, and when I try to cancel my membership, the site will not take me to my account, but rather keeps prompting me to click on ways they can charge me more. The IPSY site makes it extremely difficult to cancel or change your membership, but will definitely lock that credit card in so they can continue to charge and charge and charge. BEWARE OF IPSY!

I subscribed to the normal glam bad subscription and I loved it WAY better than the Sephora bag. I had the Sephora bag for about a year and the stuff started to repeat itself. I had three shades of the same lipstick that I never used and the products just weren't pleasing me anymore. I switched to Ipsy and the glam bag is MUCH better. I'm not too much for veering away from what I like meaning I wear the same makeup pretty much everyday, but if I find something in the glam bad I like, I'll opt for the full sized product. If you like sampling different products at a low price every month, I suggest Ipsy for you. Now, why did I give it 4 stars instead of 5? Probably because some of the products can be found at cheap drug stores such as Walmart, Walgreens, etc. However, as long as no more than 1 of the products in the glam bag are cheap, I have no problem with that. The way I look at it, if I like the makeup enough and I'm willing to buy it (which I don't do often) why not go the cheap route if it makes it that much easier?