Found this company through Facebook. I bought my wife the caged claddaugh ring and had our birthstones in the cage. It only took 8 days from order to delivery. Beautiful ring, perfect fit, quality product. You cannot go wrong with this company!
From the creating of the ring, to receiving the ring, the experience was beyond excellent. My wife wanted a Mother's Ring and wanted one that was unique to her. We were able to put together the ring that she has been looking for. The ring shipped and was received by the time we were told we would get it. When we opened the box we were both incredibly happy with the way this ring looked. The quality is remarkable and you can tell a lot of time and love was put into making it for us. My wife and I would like to thank Jewlr for your excellent service. We are first time buyers but will definitely be using your services again and telling our friends and family about you. Please keep up the incredible job you are all doing. - Chris and Joann
I ordered two rings from this place. Their sizing is off for starters. They charge you for resizing. They are a Canadian company & apparently their sizing is different. Secondly, the lab created stones look like cheap plastic from your local craft store. The engraving is nice but it's all way over priced for the end result. They're NOT about making the customer happy or standing behind their so called customer satisfaction. Their response to my claims is to charge me in order to make it right. Really?! FYI that is NOT standing behind the quality of the product!
So I'd say stay away and not get taken for $200+ from this company!
My Mother wanted a ring to show her pride of having 6 children. She sent me an email hint with the beautiful ring she wanted. So all of us kids got together and pichted in. I realized the size was wrong on the original order. I was able to change it with no problem. I received a response within minutes. My Mom received her ring in a timely manner. She had no idea we would really get it for her. She cried tears of joy. She loves her ring and is extremely happy with it. Thank you for creating such a beautiful keepsake for my Mom.
Very easy and convenient, very pleasant experience. I don't usually shop on line that is my daughters thing. So I am very surprised and happy with how well this went and how easy it was for me to find, personalize and purchase. I will definitely shop with you again.
As i stated the overall ordering and designing of the ring was awesome, the quality was also above my expectation, the only critique i could give is in the names on the ring itself there almost impossible to make out there very small,
Outher then that it was well worth the $$ i will definitely use them again
Just placed my order for a customized mothers ring the overall experience ordering it and designing it was awesome now i cant wait to see the finished product
Ordered a Mother's Ring with synthetic stones. The two rubies arrived a light pink color. That obviously doesn't work in a Birthstone. I tried dealing with the company to replace them, but they simply told me I was wrong. What I saw I didn't see, I guess. They did suggest I buy more expensive stones. It took a few emails to get the form sent to return the ring.
This website is impressive. My boyfriend got me a name necklace for Christmas after I've been wanting one forever. I could tell it probably was not like the real white gold however it does not look super cheap. Ever since Christmas (December 25th, 2017) to the present (May 15th, 2018) I have been wearing it and have not took it off (showers and everything) and my neck has not turned green nor the necklace start rusting. I will definitely order again from here.
Simple and easy to understand. I like the way the page is set-up. The photos are very clear. At the time of writing this I just completed the ordering process. I will be happy as long as I get my purchase before the end of January as promised and it looks like the ring in the picture!
I was very disappointed in the quality of this ring. At first I thought they forgot to put the inscription but after looking closely I could barely make out the names. If you are planning to purchase a ring from Jewlr I would look elsewhere! If I could put zero stars I would!
I order a necklace for my girlfriend and even I was excited when it came in. I opened the package to see a chain so thin an infant could break it and the lettering on the chain wasnt even an inch long so overall I'm am NOT happy and reccomend going somewhere else (basically the website makes everything look bigger than it actually is, in person the necklace is the perfect size for an infant)
I was a little skeptical at first just because it seemed too good to be true. But I saw the product and it was great and creative I'm definitely different from everything else I've seen. I actually received it about a week earlier than I was supposed to and the best part was that they called me and let me know exactly when it will be in my hands. The best part of the whole experience was how down to earth the representative that was helping me was her name is Phoenix.
I just hope the ring is as good as website. Thank you. This is a gift for myself for my birthday with all my children's birth stones. I'm a softy when it comes to items connecting with my children. Love them to the moon
Ordering for my wife for Christmas. While it was not the highest quality, for the price he was absolutely amazing and the delivery was so quick I didn't even realize it would be coming already. Will definitely be ordering more jewelry from this vendor.
This is the third time I bought a ring from Jewlr. The quality and design of the rings were as the description and the photos shown on the website.
The customer service is amazing.
The first time I ordered a ring, I was skeptical. And I got the wrong ring size. Jewlr offered to send another ring with the same description (already mentioned from my record without me having to go through the order process) and allowed me to keep the first ring to avoid shipping charges.
The rates, materials, quality, customer service, and products are A1and I would definitely purchase from them again. The free gifts which come with select purchase are also good quality and actually usable (not breakable through regular, normal usage).
Overall, Im extremely satisfied and content with my purchases and would recommend others to purchase from this source.
I take my ring purchases seriously and have not even been close to disappointed once with these products.
Ordered JWLP0122 - Organic Caged Hearts Pendant, paid for express shipping and got the item just in time for my 15 year anniversary. However the pendent looked nothing like the picture on their site, the jewels are not even visible, and to top it off there was a burn mark on the pendent. None the less i had no choice to present it to my wife and she wasn't happy and asked if we can return it. You know its bad if your wife does not at least pretend to like a gift. No problem right they have a 99 day return, wrong didn't read the policy before i bought this item. Turns out they don't refund shipping or pay for return shipping. Now i am out $30 on a defective item! Never again will i buy jewelry from this place! I would recommend staying away from this company. Spend your money elsewhere.
I received the ring I ordered for my girlfriend today via FedEx delivery, 4
Days after I ordered it! The ring is beautiful and she loves it. Even the package it came in is lovely.
I saw this ring in an ad on Facebook and I really liked the look of it, so
I took a chance. That chance has paid off.
Thank you VERY much!
I ordered a ring for my husband for our anniversary. You never know how things are going to be when you order online. I had never ordered from them before so I was nervous. The ring was perfect when I got it and was engraved just like I wanted. It was a little to small so I inquired about exchanging it. They have been wonderful to work with and have gone out of their way to make sure that I got exactly what I needed. I would recommend them to anyone and will definitely order from them again
I was fortunate to find Jewlr when spontaneously googling for a place to order a Mother's Ring for myself. They have a beautiful selection of settings and so many customizable options that allow you to create exactly what you're picturing. And the pictures do not do justice to the finished product -- I received my ring yesterday (a day earlier than scheduled!) and it was so far beyond my expectations. I am so proud to wear it! Jewlr followed up by email/text several times during the process. Great customer service, excellent products!
I had received the necklaces I ordered in the mail and when I went to open the box I discovered that both necklaces were completely tangled in numerous numerous knots. I spent over one hour untangling the necklaces. I even phoned jeweller to ask what they could do. All they said was to send the necklace is back. These are Christmas gifts I had no time to send them back. The agent was only helpful in that an email was sent with in instructions on how to return the necklaces. The agent was not sympathetic to my problem but only said that it happened during delivery. This is impossible. In the end I had spent time untangling the necklaces. But jeweller was not helpful in sending new necklaces and helping me out. There was no time to send the necklace is back, as I had said previously. Something else could've been done to help this. And I believe the agent should have trusted what I said and not make up some excuse as to why it happened.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.