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JibJab

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Arizona
1 review
0 helpful votes
Follow Randi J.
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I signed up for JIibJab, then realized I wouldn't use it enough to keep the account. I processed for a refund around 1 AM on Sept 22nd. At 7 AM I had email that they approved my refund and when I saw it at 9 AM the money was already back in my PayPal account. It is nice to see a company stand behind their 30 day, no hassle refund policy. If the time ever comes, that I do need a service like this, JibJab will be my #1 choice.

Date of experience: September 22, 2020
California
1 review
0 helpful votes
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Cute Valentine's video
February 22, 2017

Our "kids" grew up watching MTV videos and I decided to make a video with my husband & me as the 'stars'. Everyone got a good laugh and it turned out better than I imagined.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Great site!
May 22, 2017

Very easy to use, simple to navigate, lots of choices, a fun and hilarious way to celebrate! I spent a lot longer than necessary on your site simply looking thru and enjoying the possibilities!

Date of experience: May 20, 2017
Oklahoma
1 review
0 helpful votes
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Fun & Easy
March 15, 2017

I wanted to say Happy Birthday to an online friend in a funny way and JibJab gave me the perfect way of doing that. I'll be using this service many times in the future.

Date of experience: March 13, 2017
Tammy H.
Arizona
1 review
0 helpful votes
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Friends get bored seeing it
December 13, 2016

I want to cancel as friends and family (and myself) liked it at the start, it was funny but now no one even opens them, they are bored w them. So funny for a few weeks , no longer.

Date of experience: December 11, 2016
Arizona
1 review
0 helpful votes
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So much fun
October 12, 2016

I'm glad I subscribed. I have difficulty with computers, but found it very easy to add my photos to the Jib Jab characters. My video turned out hilariously cute. I got many FaceBook "likes".

Date of experience: October 10, 2016
Texas
1 review
0 helpful votes
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Will cancel
September 9, 2016

I have nothing negative to say about the content.
My issue is with sending the cards... no one dares to open them up so they go unseen.
I will cancel due to this reason.

Date of experience: September 7, 2016
California
1 review
0 helpful votes
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Disappointed
August 31, 2017

When I bought Jibjab it worked fine for couple months, every since it will not connect to Facebook now their for I can not make any new cards! The change was not on my device, so what happened!

Date of experience: August 29, 2017
Alessandra S. JibJab Rep
over a year old

Please send an email to help@jibjab.com and we will be happy to help!

GB
1 review
0 helpful votes
Follow Reg M.
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I signed up so I could send my children some fun birthday wishes etc while we are separated, this was a good option we all enjoyed but could do with a little more variety.

Date of experience: August 29, 2019
Spain
1 review
0 helpful votes
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Not enough choices
January 2, 2017

I am not very happy with the e-cards I would be a lot happier if there were more nice cards, pretty cards and more with just womens faces. Also it took 2 days before my first e-cards arrived

Date of experience: December 31, 2016
North Carolina
2 reviews
0 helpful votes
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Fun & Makes Family Smile
January 6, 2017

Its easy to make these videos and my family really enjoys it when one pops up in their email. Its sometimes hard to get the faces to fit exactly, however the point comes across.

Date of experience: January 4, 2017
Pennsylvania
1 review
0 helpful votes
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Very good
May 13, 2017

Enjoy your card. Just wish you made more cards for only person. As I am one person, with no brothers or sisters to use. I use my dog when I have to and two different pictures of me.

Date of experience: May 11, 2017
Arizona
1 review
1 helpful vote
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Jib Jab has great customer service
January 26, 2017

We didn't realize we were paying for a year at once, only really wanted short term access. The refund request was easy and Jib Jab was incredibly fast receiving and processing our request. Thanks!

Date of experience: January 24, 2017
Georgia
1 review
0 helpful votes
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Dissatisfied
January 5, 2017

I created a New Year's Eve card/video to send to friends. Your system states it was sent however, none of my friends received the card notification email. Very disappointed. Not what I was expecting.

Date of experience: January 3, 2017
Ohio
1 review
0 helpful votes
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Megs birthday
June 12, 2017

No way of knowing if greeting was received without actually asking the recipient. Also not much new to choose from. Would definitely like to see some new Halloween stuff, maybe some new zombie skits.

Date of experience: June 10, 2017
Illinois
1 review
0 helpful votes
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Sent a note to mention a wrong charge, very kindly and fast the problem was solved.
Always happy with JibJab.
Fun, great cards, easy to send. Happy the ones who receive it.
Thank you

Date of experience: April 14, 2020
Nevada
1 review
0 helpful votes
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Great Fun!
February 22, 2017

Easy to use the website. Works well, as long as I have good photos!
People love receiving these -- makes them laugh, smile --- very 'feel good'!
And the personalization is the best part of it!

Date of experience: February 20, 2017
Virginia
1 review
0 helpful votes
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Animated greeting cards
February 22, 2017

Overall good but assembling card is a little tricky, less than intuitive. Often when you go back a step, you lose what you've done. And it's a bit expensive. But the cards are cute.

Date of experience: February 20, 2017
North Carolina
1 review
0 helpful votes
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Family sleigh ride
December 13, 2016

So cute & fun to do, my first time. Took me a couple of tries to figure out how to make the faces fit, but after the first face was done, no problem. Enjoy!

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Great reactions from recipients
May 29, 2016

I've sent several birthday greetings this week and I've had great response from the birthday kids. Very clever stuff. I wish it were a little easier to add attractive text messages to the emails.

Date of experience: May 27, 2016

Overview

JibJab has a rating of 4.2 stars from 12,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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