I was charged for subscription to another year. I wasn't awae of it and once I got a notification, I cancelled my subscription and requested a refund. I found the way to request it very easily in the site and got an immediate respond. I was impressed from the great service I got! 10x!
Whenever I want to send a lighthearted eCard, JibJab is my go-to website. Their writers have the same somewhat-snarky sense of humor that I do, and I love being able to cut-and-paste my own cast of characters in the cards. The recipients of my JibJab eCards always respond very positively - they get a real kick out of them!
Really happy with the retro-style animation for this good luck card. There was quite a good and varied choice of styles available so this is going to be really useful.
Jibjab is a trust worthy company. I made a mistake, it was quickly resolved. I really appreciate the customer service representative, Taylor as well. Five stars for service and products.
We found one that matched the receiver's music tastes and in this case we did not want pics embedded. He loved it! We are glad we decided to re-join. Thanks.
Everyone enjoyed the Irish jig, and it was fast and easy to use. I don't have 109 words nor time to think about it. Should not be a minimum requirement.
First experience I had a problem with the email card was apparently sent to. They were very prompt in resolving the problem and refunding me. Seems like a great company!
What a great service. I have never managed to get a Christmas card out to everyone on my list and this year I sent an amazing one through Jibjab. Yeah!
I am really happy with the service and product but I find it a little galling that I can't just pay for a year without being forced into an auto-renewal.
So far i have made and sent 2 videos. Loads of fun to make and share with recipient. Much cheaper than sending conventional cards abroad and much more laughter enjoyed.
I forgot about the auto renewal and currently cannot afford payment. I cancelled and requested refund. The issue was resolved within hours. Thank you so much for your prompt action.
Excellent! But, please add cards for children. :) I don't know why I have to type at least 100 characters before I can hit 'submit' so THIS is annoying, but still...
No option to buy a single card, have to subscribe on their system and buy membership... annoying as hell to opt out so ended up cancelling from pay pals side
Bought it, but it was a one-time experience for 18, which I think is to expensive. It was valentines day, guess my wallet just feels less important during this date.
All our friends who saw this laughed their asses off... and the rest of this I'm writing in because it requires at least 100 characters, and I'm not sure why...
I misunderstood JibJab's terms for using one of their services. I brought it to their attention, and the amount billed to me was returned immediately with a very positive experience.
I used this site for xmas cards and everyone loved them. I got calls from friends and family and they were still laughing! Great way to connect during the holidays!
You charge me $ 18.00. I never received the video for my husband. Very upset. I sent an email. Nobody ever called me back. I need a refund please.
Thanks.
With all the variety in B-Day cards and videos to choose from -- I was able the find an excellent choice for this year's birthday JibJab action short. Other family members liked the result too.
I am having a blast with Jib Jab, only draw back is I can not figure out the mouth opening. It just leaves black spaces where the mouth is suppose to be. I need some advice on how to set that up.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.