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JibJab

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Israel
1 review
0 helpful votes
Follow Yafit G.
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Great service!
January 12, 2018

I was charged for subscription to another year. I wasn't awae of it and once I got a notification, I cancelled my subscription and requested a refund. I found the way to request it very easily in the site and got an immediate respond. I was impressed from the great service I got! 10x!

Date of experience: January 10, 2018
Arizona
1 review
0 helpful votes
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Fun Place for eCards
June 11, 2016

Whenever I want to send a lighthearted eCard, JibJab is my go-to website. Their writers have the same somewhat-snarky sense of humor that I do, and I love being able to cut-and-paste my own cast of characters in the cards. The recipients of my JibJab eCards always respond very positively - they get a real kick out of them!

Date of experience: June 9, 2016
GB
1 review
0 helpful votes
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Really happy with the retro-style animation for this good luck card. There was quite a good and varied choice of styles available so this is going to be really useful.

Date of experience: May 21, 2017
Pennsylvania
1 review
0 helpful votes
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I made a mistake, help.
May 16, 2018

Jibjab is a trust worthy company. I made a mistake, it was quickly resolved. I really appreciate the customer service representative, Taylor as well. Five stars for service and products.

Date of experience: May 14, 2018
New Jersey
1 review
0 helpful votes
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Birthday Song
October 12, 2016

We found one that matched the receiver's music tastes and in this case we did not want pics embedded. He loved it! We are glad we decided to re-join. Thanks.

Date of experience: October 10, 2016
New York
1 review
0 helpful votes
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St. Patrick's Day fun.
March 23, 2017

Everyone enjoyed the Irish jig, and it was fast and easy to use. I don't have 109 words nor time to think about it. Should not be a minimum requirement.

Date of experience: March 21, 2017
Canada
1 review
0 helpful votes
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First experience I had a problem with the email card was apparently sent to. They were very prompt in resolving the problem and refunding me. Seems like a great company!

Date of experience: January 4, 2019
Canada
1 review
0 helpful votes
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Super Awesome
December 22, 2016

What a great service. I have never managed to get a Christmas card out to everyone on my list and this year I sent an amazing one through Jibjab. Yeah!

Date of experience: December 20, 2016
GB
1 review
0 helpful votes
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I want to disable auto renewal!
September 5, 2016

I am really happy with the service and product but I find it a little galling that I can't just pay for a year without being forced into an auto-renewal.

Date of experience: September 3, 2016
GB
1 review
0 helpful votes
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Jabbering great fun
May 5, 2021

So far i have made and sent 2 videos. Loads of fun to make and share with recipient. Much cheaper than sending conventional cards abroad and much more laughter enjoyed.

Date of experience: August 7, 2016
Florida
1 review
0 helpful votes
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Excellent Customer Service
July 11, 2016

I forgot about the auto renewal and currently cannot afford payment. I cancelled and requested refund. The issue was resolved within hours. Thank you so much for your prompt action.

Date of experience: July 8, 2016
Tennessee
1 review
0 helpful votes
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I love JibJab, and So Does My Grand Daughter!
February 22, 2017

Excellent! But, please add cards for children. :) I don't know why I have to type at least 100 characters before I can hit 'submit' so THIS is annoying, but still...

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Forced to subscribe for one card
June 30, 2017

No option to buy a single card, have to subscribe on their system and buy membership... annoying as hell to opt out so ended up cancelling from pay pals side

Date of experience: June 25, 2017
Sweden
1 review
0 helpful votes
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Expensive half-fun
February 22, 2017

Bought it, but it was a one-time experience for 18, which I think is to expensive. It was valentines day, guess my wallet just feels less important during this date.

Date of experience: February 20, 2017
Oregon
1 review
0 helpful votes
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Thanks Babe! I got you!
February 22, 2017

All our friends who saw this laughed their asses off... and the rest of this I'm writing in because it requires at least 100 characters, and I'm not sure why...

Date of experience: February 20, 2017
Georgia
1 review
0 helpful votes
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Prompt and courteous Refund.
July 9, 2016

I misunderstood JibJab's terms for using one of their services. I brought it to their attention, and the amount billed to me was returned immediately with a very positive experience.

Date of experience: July 6, 2016
Maine
1 review
1 helpful vote
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Everyone loves a JibJab laugh!
December 12, 2016

I used this site for xmas cards and everyone loved them. I got calls from friends and family and they were still laughing! Great way to connect during the holidays!

Date of experience: December 10, 2016
New York
1 review
0 helpful votes
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Very dissastified
June 25, 2016

You charge me $ 18.00. I never received the video for my husband. Very upset. I sent an email. Nobody ever called me back. I need a refund please.

Thanks.

Date of experience: June 23, 2016
North Carolina
1 review
0 helpful votes
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With all the variety in B-Day cards and videos to choose from -- I was able the find an excellent choice for this year's birthday JibJab action short. Other family members liked the result too.

Date of experience: July 22, 2017
South Carolina
1 review
0 helpful votes
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Hilarious!
September 28, 2016

I am having a blast with Jib Jab, only draw back is I can not figure out the mouth opening. It just leaves black spaces where the mouth is suppose to be. I need some advice on how to set that up.

Date of experience: September 26, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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