JibJab

They slip in an auto-renew to the membership you purchase (only mentioning it in the fine print of an initial email confirming your purchase) then continue to charge you the $18 year after year with no heads up via email or snail-mail that this is happening. If you happen to notice the charge on your credit card after 30 days they'll refund it. But beyond that they cite a "policy" against further refunds -- even if it's clear you literally used the site to send one time at the time of initial purchase. This suggests to me that a significant share of their revenue may come from luring people into giving out their credit card # then hoping they don't notice the recurring charge. It may be legal -- but what a dishonorable business model!

I am very satisfied with the help Jerimiah offered & understanding that auto subscribes are a problem. As a consumer, I have no problem paying a fee for service that I have used based on a single or short term ie) to cover a period. However, auto renewals without notification are not acceptable. I am pleased that Jerimiah assisted to rectify this problem without conflict, & dealing with a "real human being". Because of this, I will probably use JibJab again in future for an occasion, but I will be further aware to excercise my ownership of credit or payment as mine & not a given release for ongoing use without my consent.
My thanks to Jeremiah! There is good in a crazy world.

I had been with JibJab since 2009... What an awesome way to send personal cards! They are light hearted fun, make yourself the star of videos or those you love. Believe me you can't get better then JibJab.
If you have a problem come up, they are right there to help you with fast and a wonderful surport team.
They take pride in what they do. I love these cards. To me they are the very best out there for all your needs in one wonderful site.
Thank You JibJab for many years of laughs, fun, and creativity!

I intend to have an experience soon. The purpose for securing a membership with JobJab is to facilitate good feelings between my self and my natural children.
JibJab seems to be a natural gateway through which my actions, using your tools, may help to foster good will in a somewhat unusual but affirming manner.
I am presently collecting photos to enable this.

I am technologically illiterate. I accidentally signed up for ecards to be renewed each year. I thought I was joining all of Jib-Jab. I wrote ONE email explaining what I had done, and all charges were credited, and membership cancelled within one day, all in a kind, understanding email. It is very rare to find service like this anywhere, anymore. Kudos to Jib-Jab and the Outstanding way they conduct business!

Saw the $1.50 sale they were having for a month. Was only planning on paying one month since I was using my debit card. Little to know they straight up took $18 for a whole year even though I planned for one month. Now cause of them I owe my bank $25. Don't recommend.

This video was perfect for our family - we love Mexico and it's music and fun. All five of us were happily represented. Our friends giggled and smiled and that was our intent. One small thing - one of the five characters was not featured quite as much as the others and it would have been nice to have it just a little more balanced.

Once I got the hang of adding faces it was a piece of cake to put together a really special birthday wish for a friend and she loved it! So tired of bad news and political stuff posted. JibJab is a great way to send upbeat messages and it's so much fun to personalize. And the cost to join is worth every penny!

I had a mysterious JibJab charge that appeared on my bank statement that I couldn't account for. Contacted JibJab and I got a really quick response. There was a problem finding a record of this transaction, but my support person diligently researched it and was terribly patient ( turns out, husband unknowingly created an additional account under his name...). Issue was resolved. I was really impressed with the fast response time, and the fact that the same support person was handling my case instead of multiple people handing off to each other. Fun site and wonderful staff.

Constant scripting errors, no matter what browser Edge, or GC. Had to constantly reload the page or log out and in again for pages to load properly to finish creating the jibjab or for the page to operate correctly.
This happened on two different computers. Don't think it was any issue of the computers

JibJab Christmas and winter videos I made were a big family hit. My granddaughter wanted me to make more, she enjoyed them so much. The videos really make you smile. They are very comical. I can't wait to make birthday videos during 2017. Thanks for making the faces and videos so easy to use.

I'd not been actively using JJ. So, when I received the notice that I'd auto-renewed, I emailed JJ and asked them to stop my auto-renewing choice.
Not only did they get right back to me but they also refunded my latest contribution.
No questions asked. Hard to find good customer service that JJ exhibited.

We set up a projector and computer at the holiday party for our Tourism networking group and showed several JibJabs with members and the party planning team. We even created some onsite by taking pictures with an iPhone as people came in the door. It was a big hit and lots of laughs to watch them.

The $18 upfront is definitely worth it for an entire year of fun! Although it states $1.50 that's per month. I wasn't clear so as soon as the email was sent I cancelled as I didn't realize and did not have that money upfront in my account. They responded within a fee minutes and fixed it!

As a subscriber over the past several years, I continue to be impressed with the originality, ease of operation, humor and cost of JibJab. My family and friends look forward to my sending their faces on ridiculous videos and pictures. Great job, JibJab!

I think one of my kids signed me up for a yearly subscription to JibJab. I asked their customer service to cancel it and asked for my money back. They responded and resolved the matter within an hour! Thank you so much JibJab!

After paying what I thought was only $1.99 I get an email from PayPal saying I have just paid $18 to JibJab for a subscription I had no idea I was signing up for, and then to realize this is an on going yearly automatic payment to say I was pissed off was an understatement. Stop advertising 1.99 when you are an $18 a year subscription service.

I really do love JibJab! It's so easy to do/create and my family really enjoys watching the videos that I send them! I usually send dancing videos of "themselves" on their birthdays, Father Day's or anniversary! It is comical and they enjoy being the "star" of the video! I also love that JibJab keeps it updated and adds new videos for us to use! It is also so reasonably priced, that I'm able to keep it year after year! As long as my parents are on fb, I'll be using JibJab for a long time!

Creating a jibjab video card was so much fun - and so easy. So there was happiness on my end as well as those on the receiving end.
What I regret is that it isn't possible to save the cards I created without paying an additional fee.

Within 24 hours of joining I sent 3 cards to friends. They're all delighted. Each one needed a pick-me-up and these cards did the trick.

JibJab greetings are really fun and easy to use and there are lots of options to choose from.

My friends enjoyed the cards I sent to them however there is an additional payment required if you want to download and retain cards you have made. Thats an unexpected cost and the reason I quit after one day of use and did receive a refund.

For $13.99 I was expecting a whole plethora of content. There's barely any videos! Not to mention that I was just trying to buy the one month subscription and it still charged be for the whole year! Be careful if you sign up.

I was visiting relatives for the holidays and we all ended up sick at home on New Year's Eve! We discovered JibJab and the fun was on! We were up until 3:00 AM entertaining ourselves and other family members far away. Loved every minute of it!