JibJab

Jib Jab Co. Has a 5* rating with me because they helped me with crediting my account immediately with a friendly, gracious attitude. No hassle, no pressure. Their employee had a genuine respect for my request and dealt with it immediately. I wish all companies would have their attitude to "keep the customer satisfied". I hope to join jib jab again in the future because they have such a genuine product that has kept my family laughing for years. With much gratitude to all at Jib Jab,

I appreciate all of the different cards, as there are so many choices. And many of them are very funny. One thing that didn't work out for me was when I pasted a relative's face in one of the cards, I kept getting a black line where their mouth should have been. That was frustrating. But otherwise a good experience.

Cropping the faces used to be a game of its own, trying to catch the hair styles and ears. The big round thing took that away. But perhaps the most annoying thing is the fact that the videos cannot be play directly in Facebook, instead you are forced to post a link to the JibJab website. This makes it lame.

Your company is going to be closed down if you don't return my $18 I never agreed to $18. I will in fact. Turn you in to attorney generals office. You were supposed to show how much total was. Said $1.50. I was trying to do a last-minute card for my granddaughter who doesn't live near me and I wanted something to cheer her up she did not like it. I'm contacting my bank in the morning I'm calling the attorney general on Friday morning and if you think I'm pulling your leg I'm not if you don't give me back that like I said in my last message I will contact every social media page that I'm involved in and others if I can find more and put down what kind of business you do you are cheaters. You deceive people for the price down so this cute little pictures So what I thought was going to be $1.50 and it up being $18 my god what do you think people are going to fall for that I'm surprised you haven't been turned in already and I'm going to turn in the Better Business Bureau too.

I used Jib Jab several times last year and many people enjoyed the cards that I sent out. Then this past week-end I was notified that my auto pay on pay pal had paid for a second year. Not wanting to pay for the service right now I contacted JJ to please refund my new subscription, (though I half expected to get no response and no refund). A Jib Jab rep contacted me right away and refunded my money. Thank you for your excellent product and service.

Somehow, I inadvertently signed myself up for a JibJab account - finding out what I had done when I found and $18 charge on my credit card bill. While not much, as a retiree living on a fixed income, I have to be frugal with such expenditures. I emailed JibJab, explaining my situation, and asked them to cancel my account. I received a very kind response, advising JibJab had refunded my money, and closed the account I had erroneously signed up for. I was impressed.

I sign in and select a new card and an error message telling me that the plug in will not load comes up. Am wondering whether this is because I am still running MS Vista which is no longer supported by Chrome?

Liked be able to send new cards to my friends. Could not get the function to work to get photos from facebook to use which was a bit disappoint. Tried 4 or 5 times then gave up and used photo's off my hard drive.

As I am older, I had a bit of trouble getting started, but I got some help. What I really don't understand is how to save something and mail it at a later time. I have had to reconstruct the same X-mas card twice.

I have done this before and am having trouble this time. There is one a few birthday cards (funny ones) and yesterday there were more. Just about at my wits end as I have been working on this the majority of my day today

Easy to use and reasonably priced. Needs more content but that will happen over time. Also would be nice to be able to save my work to my hard drive without having to pay for them all the time. I already bought a membership.

When I opened an account last year I had all access to any type of cards I wanted to create and had so much fun doing it! However, I started to get busy and forgot I had an account. Then my account was automatically renewed after a year and I was charged 18.00 dollars. I was like... Oh crap! I totally forgot about that! So, I just requested a cancellation, and they cancelled me, no questions asked or giving me the run around. I received prompt service and an automatic refund! Thanks guys! You're awesome! :)

Super easy to send and my friend and sister loved receiving them!

Now, I'm finally looking forward to others' birthdays so I can make them laugh (rather than avoid them due to need to go out and find a decent card, mail it, etc).

The site is excellent and offers a lot that my household loves in online cards. We love creating funny cards, and most others have only limited options for that. The closest is Blue Mountain's "Talking Cards" for which you get to set the text.

I was very angry at being with my being auto renewed and not given an opportunity to see if I wanted to or not. I thought here goes another scam! I contacted them via email on their site and was able to correct the issue and even got an email the next day to make sure I was satisfied. I went from really disliking the company to being extremely happy and appreciative of them fixing the issue with no hassle. First rate indeed!

Jon, at Jib Jab, was quick to help after I reached out to Customer Support. He was courteous, extremely helpful, and resolved my issue within 24 hours. Awesome customer service, in a world where customer service no longer seems to exist. Thank you, Jon.

Our friend was having a significant birthday and loved the disco dancing character with the platform shoes & white trousers. He said he was "good, but didn't realise he was that good!"
Made him feel young again and gave family & friends a good chuckle!
Thank you!

Can only upload Facebook photos, not ones from gallery. Used excellent broadband connection so it isn't that problem. Also used Samsung S6 edge - so it isn't old phone. Editing tool doesn't calorie mouth properly. Such a good idea, pity it didn't work in practice.

I must have forgotten which email address I set up my Jibjab account on, so, I was unable to make a new card. Jeremiah solved my problem, and I was very happy to be able to complete my card. This time, I wrote all my information down, as I should have done when I started. My grandchildren and I have a lot of fun with this. It is well worth the money. Someone was complaining about having to pay on Facebook. Sure hope they don' t expect this service for free! As it is, the price is quite reasonable. Thanks again, Jeremiah!

The website/application is VERY user friendly. AND, the customer service is outstanding. They respond & resolve quickly any issues with their product. I highly recommend Jib Jab to everyone. Let the fun begin! #WooHoo

The application is lots of fun. Made many spoofs and sent to family. We had a lot of laughs. Contacted Customer Service for help. I received a response within 15 hours. Karen was very helpful and professional. I give them a 100% satisfaction rating.

Great website but I hadnt used it in some time. I was charged on my credit card for an annual free and could not access my job jab account. The staff cancelled my membership for me and provided a full refund without any question

I have used jib jab for years to create holiday videos and now after I sign up for another year of fun I find out there is now no fine tuning of face shapes! This is horrible! Why would you guys think this is a good idea?!?!