JibJab

I've been sending JibJab e-cards for about 6 years and have fun with it every time. Their cards are often hilarious, easy to make, and my family and friends always get lots of good laughs. They are constantly adding new cards and categories, so there is always something new.

I cannot download one video for some reason. I see the "Download" button that I used successfully for my other 8 videos, but the link won't work for one. I tried ordering the video again just to download it, second link inactive as well. I don't have time to wait 2 days for customer service to respond, and it's very frustrating that there's no way to reach a live person to resolve. Christmas party tonight, so I'm just out. Big downside to a fun product/service.

I'm satisfied with the experience but I did not appreciate being surprised mid card creation that payment was required. I wish I had known you charge an annual fee at the beginning of the process. If there is mention of it, it's not very apparent on the mobile site.

I am a long-time subscriber to JibJab and absolutely LOVE the company, their products and their unbelievable customer service and support! I send JibJab cards all the time to family and friends - for birthdays, anniversaries, holidays - whatever. They are always adding fun new music videos that you can put yourself (well, your head) into along with your friends. It's so much fun to create the cards and then you can also post them to Facebook for everyone to get a good laugh! I will remain a continuous subscriber forever! Thanks JibJab for everything!

Michelle Cole

We really love JibJab cards and have lots of fun sending to friends and family using pics of them - get loads of compliments too.
Also, JibJab is very easy to send a super funny card to anyone in your contact list and am sure they will enjoy receiving it.

There are some very cute videos to edit. Wish there were even more to choose from with "Starring you". My favorite is "starting to look like Christmas".

One problem is the delivery of the e-mails; I noticed that most ended up in the spam boxes and were never opened.

I really enjoyed making my first JibJab video, found it easy to do, and the recipients just about died laughing. But $18 is a totally ridiculous price for something like this. And it's insulting to be asked to pay a further $1.99 to download a copy of each video.

I have received JibJab cards and liked them so I decided to try it. Before any notice of membership or card cost, I was billed $18. After my initial shock, I realized that must have been a yearly membership so I inquired. Not satisfied with the way this developed.

I had a subscription issue that I was unhappy about. The team at JibJab dealt with it professionally and quickly. I am really happy with the outcome.
This is how all customer service should be. Thank you.

I enjoyed making a personalized card for friends. However, I wish I could adjust the images even after they have been added to my files as some of the mouths needed adjustment. Nonetheless, the cards are entertaining!

I thoroughly enjoyed making my fathers' day cards, and loved the ease of uploading/personalizing them. But then... nobody received their cards! I had to query every recipient (which pretty much ruins the fun and surprise), then had to re-send for them to receive the cards. Other sites manage to get cards to me without their being stuck in spam folder, so why not jib-jab? Especially since i've paid for a year's membership. Quite disappointing.

Its super easy to create funny e-cards to send around. Very impressed with how good the finished product looks after a couple of minutes choosing a photo and highlighting the mouth.

A bit disappointed that I can't directly embed the video or download without having to pay additional costs. It integrates nicely with Facebook, but I can't store a copy of the video locally without paying another $2 on top of the yearly subscription.

Jibjab was such a great motivational aid in my classroom. My students were always so excited to be the stars of their own movies with the latest music. Recommend highly to any teacher of all year levels.

My son thought the 'operatic birthday greeting' was hilarious. Overall the selection is OK but the cards are quite geared towards white folk. While I am one of those, my son is black so it was more difficult to find a card that reflected or portrayed someone of his colour. I went with the 'opera greeting' even though it is an old white guy singing because I knew that he would see the humour.

Howard provided excellent customer service, he handled my issue quickly and efficiently. I would definitely recommend JibJab, it is a fun site. Unfortunately, I don't have the time to use it enough to pay a yearly fee.

By sending JibJab card. More than once:)
Uploading of faces is very intuitive. I'm only not sure if there is easy way to edit already added faces - like the smile contours.
Shortly I'm happy with the purchase.

Cannot afford JibJab for right now, but would totally use them in future when I'm able. They very kindly refunded me when auto renewal occurred and I'd thought I'd disabled that. Very kind, very nice! Highly recommend!

I have fun with JibJab! It helps me maintain communication and connection with my circles of friends and colleagues. Best of all is the company's positive attitude, and responsiveness to customer concerns. Thanks for a great experience!

I just wanted to send one JibJab and would have been happy to pay for that. However, the only option that I received was a one-year membership. That is ridiculous. I did this to make a friend smile, but not sure I will ever do it again (particularly if I find that I don't use this more than once). Please add other pricing options.

Contacted customer services at JibJab with regards to an auto renewal of subscription. I requested a refund, which was promptly dealt with by the customer relations team. Very efficient and polite team.

While the price is reasonable, Jib-Jab should put their online cards out there for individual sale instead of or in addition to the annual subscription. You know as well as I do that an annual subscription is just a way to snag people into a recurring arrangement and you are hoping they will forget about it and never cancel it. It is pretty deceptive.

Ordered by mistake and was immediately refunded. Trusted organization. I would recommend purchasing their products if it fit your needs. If you are not satisfied with their product no problem with refund.

I sent an inquiry/request today. It was acknowledged within moments and then resolved in under three hours, to my satisfaction. In my experience, this customer service is exceptional in today's online marketplace.